April 19, 2012

The break-even forecast for the U.S. division of Tesco has been pushed back to early next year, the U.K. retail giant announced in its fiscal-year results.

April 18, 2012

The Coca-Cola Retailing Research Council on Monday published the final installment of its five-part report on social media, which suggested that grocery marketers significantly can leverage any social media participation by simply responding to tweets on Twitter and exploring the potential of professional networking site LinkedIn, where activity has been supercharged by the recession.

April 17, 2012

Electronic cigarettes, sometimes called personal vaporizers, are making their way into the drug channel. As tobacco smoking in public is steadily becoming a thing of the past, smokers are looking for alternatives, and more retail channels are carrying the products.

April 17, 2012

Two weeks before the Food and Drug Administration met on expanding the switch paradigm, attendees of the Consumer Healthcare Products Association’s Annual Executive Conference discussed how over-the-counter medicines can help shape health care as part of a panel featuring Joe Magnacca, Walgreens president of daily living products and solutions.

April 17, 2012

Customer loyalty has always been paramount for retailers, but as we wade into 2012 and beyond, it is becoming increasingly evident that retailers have a renewed focus on establishing a strong sense of loyalty and creating an engaging customer experience through cross-channel initiatives that are touching customers both in and — perhaps more importantly — out of the store.

April 16, 2012

The Food Marketing Institute on Monday selected nine finalists for the 12th annual Store Manager Awards competition, which identifies exceptional store managers who generate sales growth, provide great customer service, lead outstanding store teams and serve the community in unique ways. Among the nine, three winners will be named on May 1 in Dallas at the FMI2012 convention and retail trade show.

April 16, 2012

Given all the attention around the hotly contested Express Scripts-Medco merger, we thought we’d ask our C2B consumer reporters, if all things were equal and every pharmacy accepted their insurance, what would be the most important factors in choosing a pharmacy? Ninety-four percent said location/convenience, followed by customer service (50%). That's just a taste of what they told us.

April 16, 2012

An earlier Easter holiday and unseasonably warmer weather prompted U.S. retail sales to steadily climb in March, the U.S. Census Bureau reported Monday.

April 16, 2012

Supervalu on Monday announced three new executive appointments following the departure of Sue Klug, president of its Albertsons Southern California division.

April 13, 2012

“You vs. Flu … you win with a flu shot!” Of course, patients aren’t the only winners now that pharmacies are actively touting their flu shot and other vaccination services. It’s quick. It’s easy. And it’s driving the number of flu shots delivered each season. 


April 13, 2012

Get set for another decade of explosive growth throughout the over-the-counter category with the familiar switch as a catalyst. 


April 13, 2012

With the rise in people diagnosed with complex illnesses like cancers, multiple sclerosis, rheumatoid arthritis, hepatitis, Crohn’s disease and rare genetic disorders, the need for specialty pharmacies to deal with the complex drug regimens they require will rise as well.


April 13, 2012

Electronic prescribing has long been touted as a way to reduce medication errors and healthcare costs, but one retail pharmacy chain has found another use for it.


April 13, 2012

If you were to tell me that 4-out-of-every-5 people would choose 90-day prescriptions available by pickup at the pharmacy versus 90-day prescriptions delivered through mail order — and for about the same cost — I would tell you that we need to find the fifth person and make sure that they're OK.

April 13, 2012

Walgreens has implemented a new attention-grabbing way to merchandise its endcaps: a touch-screen monitor that sets the store apart from traditional retail pharmacy experiences.

April 13, 2012

It’s called automated retailing. While retail merchants MaxWellness and Kroger are still in the pilot phase, more or less, this should become a fast brand extension that can reach consumers in remote locations — the bus stop/train depot, the hospital, the airport, the school, the gym or inside another noncompetitive retailer’s box.


April 13, 2012

A typical retail pharmacy is equipped to handle most of the prescription needs of its customers, whether they have a skin rash, chronic illness or the need for a vaccination against the flu or shingles.


April 13, 2012

Thursday's results marked the fifth consecutive quarter in which Rite Aid increased its same-store sales. And at the rate it's currently going, there's a good chance the country's third-largest retail pharmacy chain soon could become profitable, even though it expected to post losses in 2013, albeit even smaller losses than in 2012.

April 13, 2012

Anheuser-Busch’s Michelob Ultra brand has launched a new iced tea and lemonade-flavored alcohol beverage that’s inspired by the golf course.

April 13, 2012

A new device designed to offer home climate and aroma control has hit the market. New Honeywell with Febreze Freshness Cool and Refresh fan brings together Honeywell’s ability to circulate indoor air while utilizing Febreze Set & Refresh scent cartridges that are designed to eliminate odors, Honeywell said.

April 13, 2012

The news that Take Care Clinics now are offering wellness services for Medicare enrollees clearly demonstrates that there’s an opportunity for retail clinics to fill gaps in care, and promote wellness and better patient outcomes.

April 13, 2012

Beauty is increasingly extending beyond the shelf thanks to greater interactivity between the virtual and beauty worlds. 


April 13, 2012

Health is about to be made a lot less expensive as the agency explores ways to expand which therapy categories can be made self-selection- and self-care-friendly through communication or diagnostic technology in conjunction with a consultation with a retail healthcare professional. 


April 12, 2012

After projecting that consumers likely would spend the same or more at retail this spring, Deloitte reported Thursday that its Consumer Spending Index climbed in March, marking only the third monthly increase over the past 12 months.