August 20, 2013

A pair of pharmacists from Whitsett, N.C., were the winners of a special text-to-vote competition to highlight independent pharmacy best practices at the Cardinal Health 2013 Retail Business Conference.

August 5, 2013

As drug store chains like Walgreens, Duane Reade, Rite Aid and Bartell Drugs — not to mention a few independents as well — go upscale, one of the noticeable changes they make is to the beauty department. But a key element, beauty futurist Jeanine Recckio told DSN, is "retailtainment." In other words, beauty should be fun, and as more pharmacy retailers understand that, the line that divides their beauty departments from those of specialty and department stores will become increasingly thin.

August 5, 2013

Sandra Canally, president and founder of the Compliance Team, one of 10 CMS-approved agencies to accredit all DMEPOS, sat down with DSN to discuss the business of diabetes supplies and durable medical equipment and why this is still a sound business opportunity for independents and regional operators to pursue.

August 5, 2013

Can one of the nation’s premier specialty pharmacies maintain its focus on each patient it serves while simultaneously smashing its own growth records and reaching national power-player status in the rarified world of specialized medication services?

August 5, 2013

Pharmacists are likely to play an even greater role in patients' health care than they do now, possibly branching into services like shots and checkups, Jim Carroll told DSN. Technology will play a greater role as well, as there is greater connectivity with home medical technology devices and the Internet that changes the relationship between patients, doctors and pharmacists. "I think we're going to see this fascinatingly strange, very connected world appearing in every aspect of retail, and it's all driven by mobile devices," Carroll said.

July 23, 2013

Emdeon's Gene Boerger said pharmacies are busily expanding into providing medical services, including providing basic healthcare screenings and immunization services. As a result, they are becoming healthcare providers, over and above their traditional roles. But just how well they are able to integrate within the healthcare continuum over the long term depends upon the strength of the bonds they are able to build with payers and medical providers … and those relationships are rooted in data connectivity.

July 11, 2013

Gabe Trahan, NCPA senior director of store operations and marketing, sometimes wears red sneakers when he speaks to an audience to drive home an idea: It may be comfortable to you, the owner, but to the audience or customer, those red sneakers detract from the overall experience. Listen in as DSN talks with Trahan about the red sneakers many independent operators have across their front-end.

July 10, 2013

Since the relaunch of the Health Mart franchise in 2005, Health Mart’s road to success has shifted into high gear. Today, Health Mart continues to serve as a key to better pharmacy health with its enhanced suite of tools, resources and solutions to ensure that its members can continue to compete and thrive in the ever-evolving landscape of retail pharmacy.

July 10, 2013

DSN had the opportunity to speak with Christian Tadrus, who has been the pharmacist at Sam’s Health Mart in the Colombia, Mo. area, since 1997. Tadrus, a member of McKesson’s Sponsored Clinical Services pharmacy network, participates in a number of adherence support programs, including the award-winning Pharmacy Intervention adherence coaching program, StudyLink patient recruitment for clinical trials program, and the RxRapid Response pharmacist survey program.

July 8, 2013

Innovation EVP global business development, Doyle Jensen, explained, there are a lot of services that help retailers improve the customer experience at the front-end of the store, but not enough focused on patient engagement at the pharmacy counter. That was the motivation behind the launch of Pharmacy Intelligence, Innovation’s technology solution that enables retailers to measure the impact an investment in new pharmacy technology will have before ever committing to it, Jensen told DSNTV in a recent edition of DSN Executive Viewpoints.

June 27, 2013

Desloge, Mo.-based Parkland Health Mart Pharmacy was honored with the 2013 Pharmacy of the Year Award by McKesson Corporation in Las Vegas, Thursday, at the Venetian Casino and Resort, as part of the wholesaler’s annual McKesson ideaShare conference.

June 25, 2013

The healthcare industry continues to prepare for ACA implementation and the expected influx of newly eligible patients, said Emdeon's Kevin Mahoney. Many pharmacies are changing their staffing models in preparation for customers with expanded Medicaid benefits — especially as we approach the New Year. This is a good time for me to remind you to be thinking about your eligibility program.

June 17, 2013

The Pharmacy of the Year Awards presentation is always a highly anticipated part of the program at McKesson ideaShare, honoring independent pharmacy owners for driving growth and improvements both in their businesses and in the lives of their patients.

May 28, 2013

Risk is everywhere in our lives. The trick, as Mr. Buffett says, is to manage it through knowledge. Your exposure to risk in the pharmacy businesses may come about from various sources.

May 6, 2013

There is no substitute for the face-to-face counsel of the pharmacist in improving patient adherence — and he’s got the data to prove it. That’s the message Thrifty White president and CEO Bob Narveson had for DSNTV in part two of a frank and broad-ranging interview about the state of the industry, the role community pharmacy can play in healthcare reform and the results of an exciting new study that validates the role companies like his can play to innovate patient care, improve outcomes and lower healthcare costs.

April 16, 2013

Eighty-five percent. That’s roughly the combined market share for the companies that appear in the 2013 DSN PoweRx50, representing more than $190 billion in pharmacy sales and more than 51,500 stores, or more than 8-out-of-10 retail pharmacies in America, across all classes of trade, chains and independents. The indisputable Kings of Retail Pharmacy.

April 10, 2013

DSN recently sat down with Suzanne Hansen, Walgreens group VP pharmacy operations, to discuss the evolution of the business of pharmacy from a dispensing model to a service model, and to tease out how Walgreens is beginning to mold its pharmacy service model into a comprehensive omnichannel offering.

March 20, 2013

One major theme resonating across the show floor at HIMSS13 was the importance of interoperability within healthcare ecosystems. Emdeon's Lathe Bigler discusses how interoperability in the pharmacy space has been centered on advances in e-prescribing and clinical messaging.

March 4, 2013

In November 2012, The Drug Store News Group hosted in New York an exclusive roundtable discussion of leading pharmacy retailers and a handful of key vendors. Moderated by special guest Dave Wendland of Hamacher Resource Group, the panel tackled a wide range of issues, including how to expand pharmacist accessibility for patients with diabetes; measuring and managing patient outcomes; government reform and the Patient Protection and Affordable Care Act; and the use of complementary and alternative medicines.

February 19, 2013

One of the biggest questions the average person might have about specialty pharmacy is, well, what the heck is it?

February 19, 2013

By now we are all well aware of the healthcare IT transformation taking place across the nation. This transformation is expected to continue for the foreseeable future with further implementation of Meaningful Use and the expansion of state Medicaid programs in 2014 as a result of the Patient Protection and Affordable Care Act requirements.

January 31, 2013

Hospitals need retail pharmacy if they're going to reduce re-admissions, eliminate unnecessary healthcare costs and avoid penalties from Medicare for patient re-admission rates that are too high, under a new law that took effect Oct. 1. With that in mind, Walgreens created WellTransitions.

December 27, 2012

One week following the re-election of President Barack Obama, DSN spoke with Mike Cantrell, president of AmerisourceBergen's Good Neighbor Pharmacy, on the impact — and opportunity — healthcare reform holds for community pharmacies.

December 27, 2012

The Obama administration recently stressed the importance of increasing coverage of HIV treatment, as well as increasing access to HIV testing and counseling. It's an initiative that Walgreens, with more than 700 HIV-specialized pharmacies and over 2,000 pharmacists with special HIV/AIDS-accredited educational training, follows closely. Walgreens' senior manager for HIV/AIDS and hepatitis pharmacy services Glen Pietrandoni talked with DSN on the scope of Walgreens' HIV/AIDS services.