August 14, 2014

Rite Aid and Heritage Provider Network recently announced a new agreement to bring the Rite Aid Health Alliance program to HPN's chronic and polychronic patients in Southern California. The agreement marked Rite Aid’s fifth such partnership — and largest to date — under its Health Alliance initiative, which pairs local physicians with Rite Aid pharmacists and a new position in Rite Aid stores — the in-store “health coach” — to help patients meet specific health-related goals identified by their doctors.

July 15, 2014

Making key decisions about implementing pharmacy automation at both the pharmacy and central fill levels has been a challenge throughout the industry. However, times are changing. To discuss how technology is impacting the industry and how innovative solutions are helping to boost pharmacists' productivity, drive ROI and optimize the fulfillment process, DSNTV recently interviewed Doyle Jensen of Innovation for its Executive Viewpoint video series.

April 24, 2014

As part of the launch of DSN’s new microsite, DrugStoreNews.com/Pain-Management, DSN had the opportunity to speak with Carmen Catizone, executive director of the National Association of Boards of Pharmacy, regarding a new initiative that the association is spearheading to address the current patient access problem when it comes to pain management pharmaceuticals.

February 25, 2014

DSN recently caught up with Dick Domann, VP pharmacy services for TrialCard, to talk about adherence and abandonment solutions. Capturing otherwise lost scripts is a significant opportunity for retail pharmacy, and TrialCard has a tool to help reclaim those prescriptions.

January 23, 2014

In a recent report, 59News explored how DEA regulations on pain medications can limit a pharmacy's supply, preventing patients from obtaining their medications.

November 18, 2013

Bob Narveson, president and CEO of Thrifty White Pharmacy and chairman of the National Association of Chain Drug Stores, clearly believes the benefits of medication synchronization far outweigh any possible reduction in customer store visits.

November 5, 2013

It has been estimated that specialty accounts for about 20% of the total drug spend, representing tremendous opportunities for industry players including Target. To learn more about the Target Specialty Pharmacy business and how it is helping support patients and manage rising specialty pharmacy costs, DSN senior editor Antoinette Alexander spoke with Kevin Ronneberg, associate medical director at Target.

October 22, 2013

DSN recently sat down with Kerr Drug's Tony Civello to talk about how, like Walgreens — which announced last month that it would acquire the Carolina regional chain — Kerr Drug has really helped to transform the role of the pharmacist in the markets it serves.

August 27, 2013

How can retail pharmacy play a greater role in battling the nation's prescription drug abuse epidemic? Data. To shed light on how CVS Caremark tapped its extensive prescribing database to identify signs of potential inappropriate prescribing, CVS Caremark¹s Troy Brennan talked with DSN about the program and the ongoing efforts to combat prescription drug abuse.

August 20, 2013

A pair of pharmacists from Whitsett, N.C., were the winners of a special text-to-vote competition to highlight independent pharmacy best practices at the Cardinal Health 2013 Retail Business Conference.

August 5, 2013

As drug store chains like Walgreens, Duane Reade, Rite Aid and Bartell Drugs — not to mention a few independents as well — go upscale, one of the noticeable changes they make is to the beauty department. But a key element, beauty futurist Jeanine Recckio told DSN, is "retailtainment." In other words, beauty should be fun, and as more pharmacy retailers understand that, the line that divides their beauty departments from those of specialty and department stores will become increasingly thin.

August 5, 2013

Sandra Canally, president and founder of the Compliance Team, one of 10 CMS-approved agencies to accredit all DMEPOS, sat down with DSN to discuss the business of diabetes supplies and durable medical equipment and why this is still a sound business opportunity for independents and regional operators to pursue.

August 5, 2013

Pharmacists are likely to play an even greater role in patients' health care than they do now, possibly branching into services like shots and checkups, Jim Carroll told DSN. Technology will play a greater role as well, as there is greater connectivity with home medical technology devices and the Internet that changes the relationship between patients, doctors and pharmacists. "I think we're going to see this fascinatingly strange, very connected world appearing in every aspect of retail, and it's all driven by mobile devices," Carroll said.

July 11, 2013

Gabe Trahan, NCPA senior director of store operations and marketing, sometimes wears red sneakers when he speaks to an audience to drive home an idea: It may be comfortable to you, the owner, but to the audience or customer, those red sneakers detract from the overall experience. Listen in as DSN talks with Trahan about the red sneakers many independent operators have across their front-end.

July 10, 2013

Since the relaunch of the Health Mart franchise in 2005, Health Mart’s road to success has shifted into high gear. Today, Health Mart continues to serve as a key to better pharmacy health with its enhanced suite of tools, resources and solutions to ensure that its members can continue to compete and thrive in the ever-evolving landscape of retail pharmacy.

July 10, 2013

DSN had the opportunity to speak with Christian Tadrus, who has been the pharmacist at Sam’s Health Mart in the Colombia, Mo. area, since 1997. Tadrus, a member of McKesson’s Sponsored Clinical Services pharmacy network, participates in a number of adherence support programs, including the award-winning Pharmacy Intervention adherence coaching program, StudyLink patient recruitment for clinical trials program, and the RxRapid Response pharmacist survey program.

July 8, 2013

Innovation EVP global business development, Doyle Jensen, explained, there are a lot of services that help retailers improve the customer experience at the front-end of the store, but not enough focused on patient engagement at the pharmacy counter. That was the motivation behind the launch of Pharmacy Intelligence, Innovation’s technology solution that enables retailers to measure the impact an investment in new pharmacy technology will have before ever committing to it, Jensen told DSNTV in a recent edition of DSN Executive Viewpoints.

June 27, 2013

Desloge, Mo.-based Parkland Health Mart Pharmacy was honored with the 2013 Pharmacy of the Year Award by McKesson Corporation in Las Vegas, Thursday, at the Venetian Casino and Resort, as part of the wholesaler’s annual McKesson ideaShare conference.

June 17, 2013

The Pharmacy of the Year Awards presentation is always a highly anticipated part of the program at McKesson ideaShare, honoring independent pharmacy owners for driving growth and improvements both in their businesses and in the lives of their patients.

May 6, 2013

There is no substitute for the face-to-face counsel of the pharmacist in improving patient adherence — and he’s got the data to prove it. That’s the message Thrifty White president and CEO Bob Narveson had for DSNTV in part two of a frank and broad-ranging interview about the state of the industry, the role community pharmacy can play in healthcare reform and the results of an exciting new study that validates the role companies like his can play to innovate patient care, improve outcomes and lower healthcare costs.

April 10, 2013

DSN recently sat down with Suzanne Hansen, Walgreens group VP pharmacy operations, to discuss the evolution of the business of pharmacy from a dispensing model to a service model, and to tease out how Walgreens is beginning to mold its pharmacy service model into a comprehensive omnichannel offering.

February 19, 2013

One of the biggest questions the average person might have about specialty pharmacy is, well, what the heck is it?

January 31, 2013

Hospitals need retail pharmacy if they're going to reduce re-admissions, eliminate unnecessary healthcare costs and avoid penalties from Medicare for patient re-admission rates that are too high, under a new law that took effect Oct. 1. With that in mind, Walgreens created WellTransitions.

December 27, 2012

One week following the re-election of President Barack Obama, DSN spoke with Mike Cantrell, president of AmerisourceBergen's Good Neighbor Pharmacy, on the impact — and opportunity — healthcare reform holds for community pharmacies.