September 18, 2012

In part two, DSN asks pharmacists to name their top OTC brand recommendations across 15 core product categories.

September 18, 2012

The interest in healthcare reform has reached a new high, especially in light of the decision by the U.S. Supreme Court to uphold the Patient Protection and Affordable Care Act, yet there's no denying that consumers are still unclear as to the impact on their personal healthcare and insurance issues. That being said, Americans see a need for change as they battle rising costs and a lack of access to care, and many are saying "aye" to healthcare reform, according to the most recent Patient Views infographic. To be specific, two-thirds of respondents say they support healthcare reform, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 18, 2012

Abusive auditing and unfair reimbursement practices harm community pharmacists’ ability to provide critically needed patient counseling and care to seniors, according to a new survey released Tuesday by the National Community Pharmacists Association.

September 18, 2012

There was something that jumped out at me during the one-hour interview with Walgreens president and CEO Greg Wasson that helped set the tone for the massive, 86-page exclusive report on the company that appears in this issue. It had to do with Wasson’s vision for the role of community pharmacy in the future of 
health care.


September 17, 2012

A lot of people have quite a few things to say about healthcare reform, whether they favor or oppose it. But supporters of the law show an altruistic sensibility and an understanding of how the law would benefit other Americans, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 17, 2012

McKesson on Monday named Steve Courtman president of Health Mart, a franchise of 3,000 independently owned pharmacies.

September 14, 2012

It's counterintuitive. The durable medical equipment competitive bidding program is supposed to reduce the cost of care, but in fact — across many rural communities — it may end up serving as a barrier to the access of that care.

September 14, 2012

Costs are the biggest concern for opponents of healthcare reform. They’ve done the math — additional healthcare consumers means care that’s both more expensive and harder to come by. As many as 3-in-4 consumers who are not big fans of healthcare reform share that concern — 30% of those consumers suggested it’s their greatest concern, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. A reduction in care quality was concern No. 2 (62%), and a lack of choice over which practitioner to see was concern No. 3 (58%). But at least they’ll still be covered — only 22% said they were concerned their employers would stop the coverage.

September 12, 2012

When all things are equal — particularly, cost! — there is no doubt that satisfied pharmacy customers are fiercely loyal to their preferred stores. But like Cyndi Lauper once sang, "Money changes everything," particularly for the 32% of Patient Views respondents who said they would be willing to change pharmacies for a savings of $5 or less, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 12, 2012

Some common patient complaints regarding mail-order pharmacies and their captive consumers’ lack of choice to switch to another pharmacy if they encounter poor service are highlighted in a new video released Wednesday by the National Community Pharmacists Association.

September 11, 2012

Louisiana pharmacist Randy Mire testified before Congress Tuesday that efforts to combat the diabetes epidemic in his home state and elsewhere would be significantly undermined if independent community pharmacies like his are forced to stop offering diabetes testing supplies as a result of Medicare’s competitive bidding program for durable medical equipment, according to a National Community Pharmacists Association release.

September 11, 2012

The National Community Pharmacists Association and a number of independent pharmacy entities on Monday refiled its complaint against Express Scripts concerning its acquisition of Medco, demanding either Express Scripts be compelled to "unwind their merger" or alternatively be required to divest assets acquired from Medco.

September 11, 2012

A satisfied customer could just offer the highest return on investment of any marketing vehicle available to a retail pharmacy, according to the most recent Patient Views infographic. In all, 72% of patients say they would recommend their preferred pharmacy to their friends and family, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. And again, grocery stores finished at the top (80%). If you've been following Patient Views every day, you’d know that 73% of patients say they are very satisfied with their preferred pharmacy.

September 10, 2012

Pharmacists got another opportunity this month to show their skills and help ease the healthcare system's growing financial crisis and resource shortage. Will it move the needle on true health reform and the expanding pharmacy practice model?

September 10, 2012

With Walgreens back in the Express Scripts network again and all of those millions of patients suddenly up for grabs, today's Patient Views infographic is an important reminder of how difficult it can be to get pharmacy patients to switch — that is, assuming things like cost and access are equal. Overall, 73% of patients said they were very satisfied with the their preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. Interestingly enough, grocery stores finished at the top of the curve.

September 7, 2012

Restricted pharmacy networks are becoming more prevalent, and mandatory mail has long been a threat, but the good news among Patient Views panelists is that more than 8-out-of-10 say their insurance allows them to go to the pharmacy of their choice, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 6, 2012

Mylan has launched an application version of the reference guide to its drugs, the generic drug maker said Thursday.

September 6, 2012

Despite the fact that 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions, consult on medications, etc., only 28% say that they interact often with their pharmacist. And again, this is an area where local independents are way ahead of the curve (52%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 5, 2012

This is one of those good news/bad news situations. On one hand, 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions and consult on medications, with local independents ranking at the high end of the curve, at 84%. Unsurprisingly, pharmacists at mail-order pharmacies got the lowest marks (56%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 5, 2012

The National Community Pharmacists Association on Wednesday announced that it is participating in the "Team Up. Pressure Down." program to help hypertensive patients more effectively manage and control their high blood pressure — and ultimately prevent 1 million heart attacks and strokes by 2017.

September 4, 2012

More than one-third of pharmacy patients say that the pharmacist is a very important factor for them when choosing a preferred pharmacy — and 92% of patients say they have a preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. But when asked which types of pharmacies they believed had the most professional and trained pharmacists, 33% answered traditional drug store chains, such as Walgreens and CVS.

September 4, 2012

Kroger has announced that it is offering $25 flu shots at more than 1,900 Kroger pharmacy locations nationwide and at The Little Clinic locations inside select stores.

September 4, 2012

In light of new Florida regulations allowing certified pharmacists to administer a broader range of immunizations, Navarro Discount Pharmacy has expanded vaccine availability at all of its 31 locations in south Florida to include immunizations for both shingles and pneumonia, in addition to the flu vaccine.

September 4, 2012

It's no secret that managed care has steered millions of Americans into ordering their maintenance medications by mail. But pharmacy benefit managers should take note: Most patients don't like the arrangement.