September 10, 2012

With Walgreens back in the Express Scripts network again and all of those millions of patients suddenly up for grabs, today's Patient Views infographic is an important reminder of how difficult it can be to get pharmacy patients to switch — that is, assuming things like cost and access are equal. Overall, 73% of patients said they were very satisfied with the their preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. Interestingly enough, grocery stores finished at the top of the curve.

September 7, 2012

Restricted pharmacy networks are becoming more prevalent, and mandatory mail has long been a threat, but the good news among Patient Views panelists is that more than 8-out-of-10 say their insurance allows them to go to the pharmacy of their choice, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 6, 2012

Mylan has launched an application version of the reference guide to its drugs, the generic drug maker said Thursday.

September 6, 2012

Despite the fact that 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions, consult on medications, etc., only 28% say that they interact often with their pharmacist. And again, this is an area where local independents are way ahead of the curve (52%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 5, 2012

This is one of those good news/bad news situations. On one hand, 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions and consult on medications, with local independents ranking at the high end of the curve, at 84%. Unsurprisingly, pharmacists at mail-order pharmacies got the lowest marks (56%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 5, 2012

The National Community Pharmacists Association on Wednesday announced that it is participating in the "Team Up. Pressure Down." program to help hypertensive patients more effectively manage and control their high blood pressure — and ultimately prevent 1 million heart attacks and strokes by 2017.

September 4, 2012

More than one-third of pharmacy patients say that the pharmacist is a very important factor for them when choosing a preferred pharmacy — and 92% of patients say they have a preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. But when asked which types of pharmacies they believed had the most professional and trained pharmacists, 33% answered traditional drug store chains, such as Walgreens and CVS.

September 4, 2012

Kroger has announced that it is offering $25 flu shots at more than 1,900 Kroger pharmacy locations nationwide and at The Little Clinic locations inside select stores.

September 4, 2012

In light of new Florida regulations allowing certified pharmacists to administer a broader range of immunizations, Navarro Discount Pharmacy has expanded vaccine availability at all of its 31 locations in south Florida to include immunizations for both shingles and pneumonia, in addition to the flu vaccine.

September 4, 2012

It's no secret that managed care has steered millions of Americans into ordering their maintenance medications by mail. But pharmacy benefit managers should take note: Most patients don't like the arrangement.

September 4, 2012

It's probably no surprise that for the 9-of-10 patients who say they have a preferred pharmacy that the pharmacist is a very important factor in choosing one pharmacy over another (37% overall), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. It should be even less surprising that this number was even higher among patients who listed the local independent as their preferred pharmacy (54%).

August 30, 2012

Big news for SoloHealth as the number of consumer interactions made at its health-and-wellness kiosks surpassed 2.5 million while the company works toward its goal of 2,500 retail kiosks by mid-2013. But it is perhaps even bigger news for the future of the overall U.S. healthcare system.

August 28, 2012

The National Community Pharmacists Association is encouraging Pennsylvania lawmakers to favorably move legislation (known as H.B.727) that is designed to "establish minimum and uniform standards and criteria for the audit of pharmacy records."

August 28, 2012

U.S. District Court judge Cathy Bissoon on Monday dismissed many of the claims levied against Express Scripts by the National Association of Chain Drug Stores, the National Community Pharmacist Association and nine independent pharmacies, regarding the allegedly anti-competitive nature of Express Scripts' merger with Medco.

August 28, 2012

Walgreens is underscoring the importance of medication preparedness to its customers that may be impacted by hurricane Isaac, which is on path for the Gulf Coast.

August 27, 2012

The 2012 elections mean a lot of things to a lot of people, communities and industries, and retail pharmacy is no exception.

August 27, 2012

The whole purpose of Pharmacist Society is to bring together the myriad stakeholders in the field, so it's only natural that specialty pharmacy also should have a place.

August 27, 2012

The effort by community pharmacy to rise to the occasion and showcase its life-saving and cost-reducing power in health care has never been stronger. That was a key message that National Association of Chain Drug Stores president and CEO Steve Anderson had for attendees of the NACDS Pharmacy and Technology Conference being held in Denver. However, he also warned against complacency.

August 27, 2012

Almost 2-in-3 patients reported that the individual pharmacist plays a key role in which pharmacy they choose, but less than one-third of patients tap into that accessible health resource on a regular basis, according to an exclusive survey conducted by AccentHealth and DSN. 


August 27, 2012

The nation’s vast, multi-trillion dollar healthcare industry churns up plenty of statistics — a constant stream of them, in fact. But here’s one that may get your attention: nearly 70% of people in the United States don't have or don't use a primary care physician.

August 27, 2012

AccentHealth’s Andrew Schulman, VP marketing, recently sat down with DSN to talk about a new regular DSN feature debuting in this issue called “Patient Views,” and how this series of surveys can help inform pharmacy operators and healthcare suppliers alike.


August 26, 2012

One of the biggest trends in the pharmacy-retail industry is the expansion of services on offer, ranging from health screenings to medication therapy management to vaccinations and immunizations.

August 26, 2012

Customer satisfaction and pharmacy loyalty among parents increase significantly when the pharmacist can add custom flavoring to a child's medications, according to a new study.

August 26, 2012

The National Association of Chain Drug Stores' 2012 Pharmacy & Technology Conference got under way Sunday as NACDS chairman and president and CEO of Walgreens Greg Wasson talked about how far pharmacy has come during his career and the increasingly significant role it will play in health care in the future.