June 18, 2015

Brian Tilzer, SVP and chief digital officer of CVS Health, sat down with Drug Store News at the opening of the CVS Digital Innovation Lab in Boston on June 18 to discuss the strategy behind the lab and CVS’ larger goals for transforming healthcare through digital technology.

June 10, 2015

California-based regional grocery chain Raley’s Supermarkets is overhauling its e-commerce capabilities to offer customers a "seamless shopping experience."

May 7, 2015

Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics

April 22, 2015

Striving to be a digital leader in beauty retail, Sephora is feverishly developing new technologies.

April 6, 2015

Omnichannel solutions provider RichRelevance has hired a former WalmartLabs executive to serve as its chief product officer.

March 9, 2015

A recently released Accenture survey examines customer expectations around a personalized shopping experience with retailers, including social channels, and explores the issue of digital trust.

November 14, 2014

Being a mentor and paying it forward is one of the more critical roles of a leader, noted Jill Turner-Mitchael, Sam’s Club SVP health-and-wellness, who hails from Texas and has piloted Sam’s Club’s journey toward becoming a healthcare destination center. 

November 14, 2014

For Jocelyn Wong, SVP, chief marketing officer of Family Dollar, challenging the status quo is what she strives toward each day.

November 14, 2014

CVS Health’s Judy Sansone is widely regarded as a straight-shooting, savvy merchant with experience at various ends of the business. Today she serves as SVP, merchandising and personalization for CVS Health. 

November 14, 2014

Judy Wray  is helping to reinvent the beauty experience at Rite Aid. The chain’s beauty department’s new look features a much more interactive experience and the addition of more prestige cosmetic and skin care lines. Also in select stores, Rite Aid Beauty Advisors — specially trained to assist shoppers with all the beauty brands Rite Aid carries —  offer demonstrations and education. 

November 14, 2014

What happens when you take two cultures, both customer-focused and willing to embrace change to better the business, and blend them together? That’s the big project on the desk of Kathleen WilsonThompson, Walgreens Boots Alliance’s designated EVP and global chief human resources officer, who will be working to bring “let’s feel good” to “the corner of Happy and Healthy.”

November 13, 2014

Target has acquired Pittsburgh-based PoweredAnalytics, a start-up that has developed an in-store personalization platform, the Pittsburgh Business Times reported.

November 4, 2014

MediSafe expanded its medication management platform to offer users a contextual personalized medication experience through a feed based on users’ medications.

October 30, 2014

Kroger is focused on expanding its omnichannel capabilities, the grocer shared Wednesday during an investor presentation. 

October 3, 2014

Locally relevant and personalized ads move shoppers from their screens into store aisles. That’s according to the findings of a recent study by G/O Digital, a provider of local, integrated digital marketing solutions.

September 16, 2014

Gold Mobile, a provider of a cloud-based commerce and engagement platform, has announced the launch of its new healthcare division, GoMo Health.

September 15, 2014

Online beauty subscription company Birchbox recently opened its first brick-and-mortar store in Manhattan.

July 29, 2014

Amazon on Monday announced the launch of the 3D Printed Products store.

April 24, 2014

Coupons.com on Thursday unveiled Retailer iQ, a targeting and analytics platform for grocery, drug and mass merchandisers that fundamentally changes the promotions and checkout experience for shoppers and retailers by making them digital, mobile and personalized.

March 21, 2014

Armada's Specialty Pharmacy Summit and Expo returns to the Wynn Las Vegas May 5 to 9, to celebrate a decade of leadership in the specialty pharmacy industry.

March 12, 2014

The digital marketing initiative known as “My Weekly Ad” is helping CVS Caremark grow sales and deepen engagement with loyal customers by providing them with personalized versions of the retailer’s weekly ad. The program was launched last fall, and Wednesday morning during a presentation at the IRI Summit CVS Caremark SVP of merchandising and retail pricing Judy Sansone shared additional details regarding the program.

February 10, 2014

Mackenthun's Supermarket hopes to gain insight into shopper behavior through analyzing scans performed with the ShopWell nutrition personalization app.

December 26, 2013

Fifteen years worth of ExtraCare learnings also have dramatically influenced the way CVS Caremark markets and merchandises to its best customers. These learnings have informed a critical part of its overall retail strategy, SVP merchandising Judy Sansone told DSN — conversion.

December 13, 2013

A recent study commissioned by Intel revealed that patients are ready to embrace personalized care, all the way down to medications for their specific genetic makeup, and they want the freedom to get health care wherever and whenever it’s convenient for them.

Why is this important? Personalization — whether it is customized coupons and marketing or prescription medications — is here and will be critical in 2014. Consumers want more, and in the face of rising healthcare costs and a strained health care system, their healthcare is no exception.