December 18, 2012

One-in-5 respondents expect any increase in OTC usage will be related to aging, according to an online survey of more than 900 AccentHealth viewers conducted in September. However, consumers younger than 55 years were the drivers behind increased OTC usage through 2012.

December 17, 2012

Insurance coverage is a significant factor that is driving increased OTC utilization — 67% of respondents switched to an OTC once insurance coverage was suspended for a prescription formulation. According to an online survey of more than 900 AccentHealth viewers conducted in September, one-third of consumers reported insurance stopped covering a prescription once an OTC equivalent was available.

December 14, 2012

The lower cost of OTCs was cited as the primary reason consumers have increased and plan to increase their OTC usage, according to an online survey of more than 900 AccentHealth viewers conducted in September.

"Year over year, viewers appear to be getting more cost-conscious," said Natalie Hill, AccentHealth VP market research, noting that 39% of viewers suggested that lower costs associated with OTC medicines would drive increased usage in the coming year, as compared with 29% who cited cost as the main driver behind increased OTC use in the past year.

December 13, 2012

Anticipated increases in OTC use for the upcoming year are driven by those who have already reported a rise in usage, according to an online survey of more than 900 AccentHealth viewers conducted in September. Almost half of those who reported increased use of OTC medicines in the past year project that trend will continue with another increase in OTC use in the coming year.

December 12, 2012

As many as 26% of consumers increased their usage of over-the-counter products in the past year, according to an online survey of more than 900 AccentHealth viewers conducted in September. Anticipated increases in OTC use for the upcoming year are driven by those who have already reported a rise in usage in the past year.

November 30, 2012

For the most common conditions suffered by consumers or someone in their household, OTCs served as the first line of defense for more than 40% of consumers across the board, according to an online survey of more than 900 AccentHealth viewers that was conducted in September.

For the 77% of AccentHealth viewers who had experienced heartburn in the past year, 46% used an OTC treatment for relief. For top five symptoms/conditions experienced by viewers in the past year — including cold, cough/sore throat, headache, sinus/nasal congestion and runny nose — 43% of consumers used OTCs to address those conditions before other treatment options.

November 29, 2012

Among those health conditions treated with OTCs, AccentHealth viewers reported that allergies, sinus/nasal congestion and pain — including back, muscle and menstrual — to be the most commonly suffered chronic conditions. And cold symptoms and headaches were the most commonly suffered acute conditions, according to an online survey of more than 900 AccentHealth viewers that was conducted in September.

As many as 95% reported that either themselves or someone in their household had a cold, 92% suffered from a cough or sore throat, and 91% experienced a headache. The top conditions suffered chronically by respondents included sinus/nasal congestion (90%), muscle ache/pain (87%) and allergy (87%).

November 28, 2012

Consumers are increasingly turning to OTCs to treat their conditions, including both acute, episodic conditions like the common cold and such chronic conditions as frequent pain and allergy. However, the extent to which OTCs are used varies by condition, according to an online survey of more than 900 AccentHealth viewers conducted in September. Headache sufferers reported using OTC medications most often (89%), while sufferers of certain digestive disorders use OTCs less often (53%).

November 27, 2012

The majority of OTC purchases are made in chain drug, according to an online survey of more than 900 AccentHealth viewers conducted in September. No fewer than 47% of AccentHealth viewers make their purchases there, followed by mass outlets (33%) and grocery stores (12%). Less than 3% seek out OTC products in the dollar store, local drug store and club store, respectively. And only 1% make that OTC purchase online.

November 26, 2012

More and more, consumers are turning to OTCs as the first line of defense when they first get sick — regardless of the condition suffered — and that appears to be consistent among AccentHealth viewers. According to an online survey of more than 900 AccentHealth viewers conducted in September, one-quarter of patients said they have increased their use of OTC products in the past year.

November 7, 2012

According to an online survey of more than 900 patients, more than 40% say they won’t get a flu shot this year. DSN and AccentHealth examine the 12 leading reasons in today’s installment of Patient Views.

November 6, 2012

One important finding from a recent online survey of more than 900 AccentHealth viewers conducted in September confirmed that more patients continue to embrace the community pharmacy as a preferred destination for flu vaccinations. Nearly 1-in-4 said they have received or plan to receive a flu shot this year in a retail pharmacy setting — up four percentage points from a year ago.

November 5, 2012

Focusing solely on patients that did not receive a flu shot in 2011, the recent AccentHealth data indicate a net increase of 11 percentage points in the number who will vaccinate in 2012. And while there appears to be a greater propensity to receive a flu vaccination among patients 45 and older, “the younger audience segment is still an important area of focus and opportunity of market growth,” noted AccentHealth VP market research Natalie Hill. Only half of adults younger than 45 years old reported they will receive the shot this year.

October 29, 2012

A growing number of patients have either already received or plan to receive a flu shot this year versus a year ago, and it should also be noted that more patients continue to embrace community pharmacy as a preferred destination for flu vaccinations. However, there is still plenty of room for improvement, according to the most recent Patient Views infographic. According to an exclusive survey of more than 900 patients conducted by AccentHealth and DSN in September, 57% of patients have received or plan to receive a flu shot this year, versus 53% in 2011.

October 12, 2012

When given a choice, patients prefer to receive an electronic prescription if they receive a prescription from their physician, according to the most recent Patient Views infographic. To be specific, 64% of respondents said they would choose an e-prescription when provided an option, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. How many patients are actually given a choice as to how they receive their prescription, and how many currently are receiving electronic prescriptions?

September 19, 2012

People go to doctor offices for a variety of reasons — for annual physicals, for checkups after previous appointments, to figure out why something is acting up or if they just feel sick. Whatever the reasons, most of them walk out of the office with a prescription in hand, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 18, 2012

The interest in healthcare reform has reached a new high, especially in light of the decision by the U.S. Supreme Court to uphold the Patient Protection and Affordable Care Act, yet there's no denying that consumers are still unclear as to the impact on their personal healthcare and insurance issues. That being said, Americans see a need for change as they battle rising costs and a lack of access to care, and many are saying "aye" to healthcare reform, according to the most recent Patient Views infographic. To be specific, two-thirds of respondents say they support healthcare reform, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 17, 2012

A lot of people have quite a few things to say about healthcare reform, whether they favor or oppose it. But supporters of the law show an altruistic sensibility and an understanding of how the law would benefit other Americans, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 14, 2012

Costs are the biggest concern for opponents of healthcare reform. They’ve done the math — additional healthcare consumers means care that’s both more expensive and harder to come by. As many as 3-in-4 consumers who are not big fans of healthcare reform share that concern — 30% of those consumers suggested it’s their greatest concern, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. A reduction in care quality was concern No. 2 (62%), and a lack of choice over which practitioner to see was concern No. 3 (58%). But at least they’ll still be covered — only 22% said they were concerned their employers would stop the coverage.

September 12, 2012

When all things are equal — particularly, cost! — there is no doubt that satisfied pharmacy customers are fiercely loyal to their preferred stores. But like Cyndi Lauper once sang, "Money changes everything," particularly for the 32% of Patient Views respondents who said they would be willing to change pharmacies for a savings of $5 or less, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 11, 2012

A satisfied customer could just offer the highest return on investment of any marketing vehicle available to a retail pharmacy, according to the most recent Patient Views infographic. In all, 72% of patients say they would recommend their preferred pharmacy to their friends and family, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. And again, grocery stores finished at the top (80%). If you've been following Patient Views every day, you’d know that 73% of patients say they are very satisfied with their preferred pharmacy.

September 10, 2012

With Walgreens back in the Express Scripts network again and all of those millions of patients suddenly up for grabs, today's Patient Views infographic is an important reminder of how difficult it can be to get pharmacy patients to switch — that is, assuming things like cost and access are equal. Overall, 73% of patients said they were very satisfied with the their preferred pharmacy, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August. Interestingly enough, grocery stores finished at the top of the curve.

September 7, 2012

Restricted pharmacy networks are becoming more prevalent, and mandatory mail has long been a threat, but the good news among Patient Views panelists is that more than 8-out-of-10 say their insurance allows them to go to the pharmacy of their choice, according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.

September 6, 2012

Despite the fact that 77% of pharmacy patients believe that the pharmacist at their preferred pharmacy is always available to answer their questions, consult on medications, etc., only 28% say that they interact often with their pharmacist. And again, this is an area where local independents are way ahead of the curve (52%), according to an exclusive survey of nearly 800 patients conducted by AccentHealth and DSN in late July and early August.