June 20, 2011

It’s like if KITT, the talking car on the 80s TV hit “Knight Rider,” consulted Hasselhoff about his excessive drinking while the two used advanced automotive and information-based technology to fight crime — and improve health outcomes.

May 23, 2011

Neither one of the co-
recipients of this year’s Fantle Award would want you to call it the end of an era. 


April 25, 2011

In response to the news last month that Rite Aid named Tony Montini EVP merchandising, DSN shared this exchange with an online reader.

March 24, 2011

Sugar and chalk. That’s what Pfizer researchers found in a pill that was supposed to be Cytotec, but was, in fact, a crude knockoff seized from a counterfeit drug lab in Peru.

March 4, 2011

A funny thing happened on the way to the cash register. A coveted diabetic shopper intent on saving money saw promotions that resonated with value. She was hooked.

On this trip, promotions influenced her to expand her basket from just insulin to related care items, foot cream and a sugar-free treat. It was as if the retailer and suppliers completely understood her daily regimen, lifestyle, shopping behaviors, willingness to spend and purchase triggers. Indeed, they did.

How? They mastered the process of promotion optimization.

March 4, 2011

It’s about 2:30 p.m. on Tuesday. I usually wait a couple more days to write my column, but I don’t need to think any more about what to write.

My first insights into retailing came to me by way of my great aunt Agatha Mastromatteo-Corsello-Langella at the boutique she owned just off the corner of 72nd Street and Broadway, here in New York City. As I write this now, it has been less than three hours since she passed away in the company of her two sons Michael and Glen.

February 18, 2011

“Smah-ten up, Ee-dah.” Loosely translated from deep “Mainer-ese,” that means, “smarten up, Eder.”


It’s a voice from my childhood, an old coach and counselor from summer camp, Tobias Woodworth. I called him Toby. He called me “Ee-dah.”


Stuck with me and all my other quasi-incorrigible New York City friends, Toby found himself saying, “smah-ten up!” an awful lot. It could mean anything from “you’ve got two strikes — protect the plate” to “put down that rock.”


February 1, 2011



It appears that even the “King of All Media” Howard Stern gets his news from Drug Store News. Traffic on the site spiked in late December when a DrugStoreNews.com story made it into Stern sidekick Robin Quivers’ daily news broadcast during the Thursday, Dec. 16 show. The Stern Web page also linked to the story under the “It’s Time for Robin’s News” section in the rundown for the satellite radio program’s show (“Use lanolin on your cracked nipples” at HowardStern.com/Rundown.hs).


January 5, 2011



Last month, the American Journal of Managed Care published a review of more than 40 years worth of studies from various medical journals that demonstrated that the best way to improve adherence is to get patients to talk to the store pharmacist; the second-best way is to get them to talk to a nurse before they leave the hospital.


December 7, 2010

We’re making big changes around here in 2011 — and we’re doing it because you told us to.


Whenever we ask one of our readers what they want from Drug Store News, inevitably, the answer always is: “Tell me something I don’t already know about.”


That’s the problem with most trade magazines today — by the time you get the issue, it’s all old news; often more than a month old by the time it lands on your desk. 


November 14, 2010

I was born the day after Thanksgiving. My mom tells me I wanted out the...

October 24, 2010

As this issue went to press, it sure had been a busy week here at Drug Store News. And that means it was a busy week for the industry, too.

October 10, 2010

Stuffing the last of my sweaty clothes into my bag, the peace and tranquility of...

September 26, 2010

As I write this column, it’s the final Super Tuesday primaries in eight states, including...

September 12, 2010

A certain literary hero of mine might have called it “Fear and Loathing in San...

August 22, 2010

Over-the-counter and health-and-beauty care marketers have been struggling to find ways to harness the communication...

July 18, 2010

“I have read dribs and drabs of this in different publications over the last couple...

July 18, 2010

Upon reading your June 7 cover story, “7 Deadly Sins of SKU Rationalization,” we at...

June 6, 2010

Mom + Baby has been a very successful equation for drug retailers in the past....

June 6, 2010

And there is a good reason for it....

May 16, 2010

Last issue I wrote about the 9-in.-by-12-in. box on my desk, in which I keep...

April 18, 2010

Want to weigh in on healthcare reform? What do you think it weighs, anyway—Congress’ Patient...

March 14, 2010

It’s not like I’m not one of those conspiracy theorists. But I’m also not stupid...

March 14, 2010

Most organizations have blind spots hindering their growth and their alignment with their top retail...