August 25, 2014

When NACDS Total Store Expo attendees depart Boston, the show is far from over.

 

August 22, 2014

What if you could replicate the physical in-store experience on the Web? The concept sounds incredibly powerful.

August 19, 2014

"The consumer healthcare market has experienced a steady stream of mergers and acquisitions in recent years. Some of this has created small ripples — like pebbles being gently tossed into still waters. Then there are the mega-mergers that have had a tsunami-like effect," writes Dave Wendland, Hamacher Resource Group VP, in his latest blog entry.

June 18, 2014

I get a lot of questions about which brands are winning with social media, and why.

May 15, 2014

I have long believed that the lines that traditionally divided one channel of retail from another are long gone.

April 21, 2014

“Why do we always have to be so damn serious; why can’t we have a little fun once in a while?”

March 10, 2014

Apparently, I am one of about 10 mil­lion unique users who, as this issue of DSN went to press, had entered their name into the interactive name genera­tor game that Slate.com posted to its site within hours of John Travolta having butchered singer Idina Menzel’s name at the Oscar Awards.

February 18, 2014

“No one gets paid unless patients improve adherence.”

January 9, 2014

We have an annual holiday tradition at DSN that helped inspire the image on our cover.

December 26, 2013

It’s been a busy month for news about CVS Caremark, as DSN raced to compile the special report on the company that appears in this issue. Each of the announcements only serves to amplify our “Power of One” theme.

Take its new joint venture with Cardinal Health, which will negotiate prices and source generic drugs for both companies.

November 8, 2013

“If you want to know why we may not pick up some of your brands, it’s because it’s not where we’re going in our journey.” That’s a snippet of a story about a vendor meeting gone bad that Walgreens group VP beauty, personal care and seasonal Shannon Curtin shared during a recent presentation, “Co-creation and Innovation,” she gave at an event DSN co-hosted with the Mack Elevation Forum, “Seven Ideas to Create the Future.”

September 10, 2013

There is no question that the way people shop has changed.

August 8, 2013

Man, am I sick of that cornball phrase; as if everybody who ever goes to Las Vegas has some kind of rock star night, like lost footage from one of the "Hangover" trilogy movies.

July 18, 2013

Happy summer! It was wonderful seeing so many of you in May in Las Vegas at the 6th annual Retail Clinician Education Congress.

July 18, 2013

As summer fun winds down, families make preparations for return to school. For the retail clinician, summertime is back-to-school season. Sports physicals or pre-participation physical evaluation (i.e., PPE) represent an important service in the retail health setting and an important opportunity to impact the child’s health.

July 12, 2013

I have been thinking about this column for a long time — the quintessential advice for how to work NACDS Total Store Expo next month. This morning I had one of those Hunter S. Thompson "eureka" moments.

June 4, 2013

Have a colonoscopy performed in some parts of the U.S., and it’ll cost you and your health plan as much as $9,000 or more, versus a few hundred dollars in most of the rest of the developed world, even with countries whose healthcare systems are on par with ours in terms of quality rankings and outcomes. The average hip replacement costs $40,364 here, compared with $7,731 in Spain. An M.R.I. scan in the U.S. runs $1,121, vs. $319 in the Netherlands. And a hospital stay will cost “about triple those in other developed countries, even though they last no longer.”

May 28, 2013

Why does the federal government want to block independent pharmacies from providing much-needed diabetes testing supplies to older homebound patients?

In a clear case of over-zealous federal policy-making and glacial government response time, the U.S. Centers for Medicare and Medicaid Services says it will do just that beginning in July. That’s when CMS has decreed it will no longer allow small community pharmacies to deliver diabetic test kits to homebound and long-term-care patients on Medicare.

May 9, 2013

As the editor of DSN, I decide what stays in print and what gets cut. Spatial limitations dictated that this snippet from our Amazon story had to go. But in the age of the omnichannel shopper, where every retailer competes against everyone else for a bigger share of the customer's wallet, how can you do an in-depth profile on the world's largest online retailer and not talk about omnichannel?

April 21, 2013

This month Walgreens announced that it would begin to offer chronic care services at its Take Care Clinics. Its biggest competitor, MinuteClinic, made a similar announcement about a year ago. With full implementation of the Patient Protection and Affordable Care Act, the people paying the bills are going to get a good look at what retail clinics can do to lower costs and improve outcomes.

March 8, 2013

By now you probably have heard about "Walgreens University," the internal education center the company opened last month, complete with technology-enhanced classrooms, a mock drug store and video-conferencing capabilities for employee educational programs.

February 28, 2013

Like just about everybody else with a pulse these days, the coolest thing I own is my iPad. I know. How original — me and 53 million other people.

January 15, 2013

DSN+ is a brand-new app that turns a page in Drug Store News into an interactive experience, linking readers seamlessly from print to digital just as quickly and easily as it is to take a picture with your smartphone.