February 13, 2013

Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012.

February 12, 2013

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee.

February 7, 2013

ComScore released the Digital Wallet Road Map 2013, a study which measures consumer awareness, perceptions and intent to use current digital wallet offerings.

February 7, 2013

MeadWestvaco Corporation on Thursday launched its inaugural consumer satisfaction study, “Packaging Matters.”

February 6, 2013

Despite nearly half of shoppers using social media every day, less than one-fifth shop through them, according to a new study by PwC.

February 5, 2013

Target has made its REDcard cards available for customers at its Canadian stores, the mass merchandise retailer said.

January 30, 2013

Most retailers in Canada are ready for a phase-out of 1-cent coins, a national retailing trade group said Wednesday.

January 25, 2013

Walmart recently announced that it would source $50 billion of the products sold in its stores in the United States over the next 10 years, according to a report in USA Today.

"Be American; buy American" has long been a slogan that makes buying U.S.-made goods sound nothing less than patriotic because it helps create American jobs, much like CVS' initiatives to create jobs for veterans, and the recent Made-in-USA fervor around the country has more than demonstrated that. But there are practical reasons for sourcing domestically as well, making it high time for retailers to start looking into putting more products with the "Made in USA" label on their shelves.

January 23, 2013

Growth in 2013 will be slow-going in the first half of 2013 but will pick up at the end, suggested James Russo, SVP global consumer insights for Nielsen, during a webinar Wednesday afternoon.

January 22, 2013

Club retailers could be in for a good time over the next three years, according to a new study.

January 18, 2013

Duane Reade experienced nearly a 20% boost in sales of its private label hosiery thanks to a seven-week social media campaign dubbed “Show Us Some Leg,” according to a published report.
The important takeaway here is that the success of this campaign speaks to the overall importance of engaging consumers beyond the walls of the bricks-and-mortar store.

January 17, 2013

If the OTC products for which they were looking were not on the shelf, half would switch to another product, with 30% looking for an alternative product and 20% asking the pharmacist for an alternative solution, according to an online survey of more than 900 AccentHealth viewers conducted in September. However, 42% of respondents are observed to be product loyalists and would seek the OTC out at another retailer.

January 16, 2013

Amid a growing interest nationwide in buying domestically made goods, a new online retailer makes "Made in USA" it's primary selling point.

January 15, 2013

Despite caution among consumers, retailers wrapped up 2012 with a healthy holiday shopping season, according to a new report by a retailing trade group.

January 10, 2013

If you are like a lot of people, hanging a new calendar has inspired you to embrace new beginnings and experimentation. Every January morning begins with plans to put insights into action.

January 9, 2013

Men are an ideal target for online beauty and beauty retailers may want to consider expanding more marketing efforts to further leverage this growing opportunity, according to recent research from Mintel.

January 9, 2013

More than 274 billion Free Standing Insert coupons were distributed in 2012, marking a 0.8% increase in activity versus 2011, as retailer promotion pages also rose by 5.2% during the year with Walmart snagging the top spot followed by Walgreens, according to Kantar Media.

January 8, 2013

The Food and Drug Administration on Tuesday advised consumers not to purchase or use “MAXILOSS Weight Advanced” — a product promoted and sold for weight loss on various web sites, including DreamLifeWeightLoss.com, and in some retail stores.

January 8, 2013

Target Corp. has launched a campaign to price match online retailers, the mass-merchandise retailer said.

January 7, 2013

More than half of U.S. consumers would not recommend a particular pharmacy to family and friends, according to a new report by a Canadian customer experience management firm.

December 27, 2012

Consumers continued to shop online in ever-increasing numbers this holiday season, according to Chase Holiday Pulse, an aggregator of payment processing data from 50 of Chase Paymentech's largest U.S. e-commerce merchants. Pulse results showed YTD year-over-year sales growth of 15.2%.

December 20, 2012

More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

December 19, 2012

Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

December 13, 2012

Holiday shoppers continued their quest for the perfect gifts during the week ended Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.