November 26, 2013

The Jean Coutu Group is looking to bolster holiday sales and make shopping even easier this holiday season with the launch of an e-store window inside the Longueuil Metro Station.

November 26, 2013

Moody's on Tuesday cut against the grain with its holiday forecasts by suggesting pent-up demand will help give retailers a reason to celebrate Black Friday despite concerns of another government shutdown in January.

November 26, 2013

Canada's Thanksgiving happened last month, and its major day of frenzied holiday shopping traditionally happens on Boxing Day, the day after Christmas, but Black Friday shopping has been making waves up there in recent years as well.

November 25, 2013

Many of Rite Aid's stores will open from 8 a.m. to 5 p.m. on Thanksgiving, the retail pharmacy chain said Monday.

November 21, 2013

Across five different product or service attributes analyzed (i.e., price, service agreement, selection, feature or quality) in a Nielsen Global Survey of Loyalty Sentiment, "offering the best price" held the most persuasive power to motivate consumers to swap devotion to a brand, service provider or retailer, Nielsen reported on Monday.

November 19, 2013

A big majority of consumers plan to use their phones during the holiday season to do more than just check prices, according to a new consumer survey.

November 18, 2013

PL Developments on Monday signed a definitive agreement to acquire Aaron Industries, manufacturer and distributor of liquid-dose private-label over-the-counter, pharmaceutical and consumer healthcare products for the retail and packaged goods industry.

November 15, 2013

Following a successful test run last summer, Target has announced the expansion of its Beauty Concierge program to nearly 100 stores in three metro areas across the country — making the program now available in nearly 300 Target locations nationwide.

Why is this important? Customers want an experience when shopping. And getting customers more engaged in product and experience with "brand-agnostic experts" is a safe bet.

November 13, 2013

Nearly 60% of global respondents said that loyalty programs were available where they shopped, and of those, 84% said they were more likely to visit those retailers, according to a new study by Nielsen published Tuesday.

November 11, 2013

Target will make use of its omnichannel offerings for Black Friday, the mass-merchandise retailer said Monday.

November 6, 2013

Online beauty platform BeautyStat.com has relaunched its site to include Pinterest-like visual features and an e-commerce angle to provide beauty mavens with an easy search and discovery platform.

November 5, 2013

Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

November 4, 2013

Underwhelming fall sales and continued economic and federal budgetary concerns have U.S. retailers in a “wait and see” mode this holiday season, according to a recent BDO USA survey released Monday.

November 4, 2013

Target is extending its hours during holiday shopping season at its Canadian stores, the mass-merchandise retailer said Monday.

November 1, 2013

A recent survey, dubbed the “Retail Buying Experience,” by Experticity has revealed an expertise gap among sales associates at retail. The survey also found that consumers value expertise above all else, but 2-out-of-5 consumers said they are routinely disappointed by the lack of expertise they encounter in the stores.

The survey findings really point to one word: personalization. Like the survey says, consumers want help with their buying decisions, and they want the retailers to be an active player in their shopping experience. They want retail sales associates who have product knowledge, can help in selecting the right products, have category knowledge and can assist in finding alternatives when the first choice is not available. They want personalization.

November 1, 2013

Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device.

October 31, 2013

Rite Aid's same-store sales increased by 2.1% this month compared with October 2012, the retail pharmacy chain said Thursday, also issuing an estimate of the negative effects of Hurricane Sandy on its sales.

October 30, 2013

A majority of Americans repeatedly buy products that retailers have on promotion and many also say they would return to a brick-and-mortar store when alerted to upcoming sales of previously purchased items, according to a new survey.

October 28, 2013

A growing number of consumers are concerned about their privacy when they sign up for loyalty card programs, according to a new survey.

October 28, 2013

Experticity has announced the findings of its first ever “Retail Buying Experience” survey, which uncovers a striking expertise gap among sales associates in five retail areas: health and nutrition, prestige beauty, outdoor, sporting goods and hunting or fishing.

October 25, 2013

For the second year in a row, Dollar General has topped Kantar Retail’s opening price point survey, narrowly beating out Walmart.

October 24, 2013

A new store pickup program and price matching are among the ways Target is looking to attract customers during the holiday shopping season, the mass merchandise retailer said Thursday.

October 18, 2013

Consumers are holiday shopping sooner and spending more this year due to a late Thanksgiving and shorter holiday shopping season, according to a new survey by American Express.

October 17, 2013

Demonstrating CVS/pharmacy’s increased focus on personalization, the pharmacy retailer has officially unveiled its new myWeekly Ad, a first-of-its-kind digital circular experience powered by the CVS/pharmacy ExtraCare loyalty program.