December 13, 2012

Holiday shoppers continued their quest for the perfect gifts during the week ended Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.

December 5, 2012

The overwhelming majority of retailers offer some kind of service for mobile shoppers, with Walgreens named among those leading the way, according to a new study.

November 29, 2012

An often-heard remark in arguments between people is, “You’re not looking at the big picture.” But it’s often just as important to look not just at the big picture, but all the little parts that constitute it, especially if you’re the head of store operations for a major retail chain.


November 29, 2012

The economy continues to be the single largest influencer in the growth of the health, beauty and wellness industry. The annual inflation rate has averaged just more than 2% during the past five years.

November 27, 2012

Cyber Monday continues its importance, driving a nearly 22% increase in year-over-year online sales, Chase reported Tuesday as part of its latest HolidayPulse report.

November 21, 2012

NEW YORK — On Wednesday, November 28, chainstoreage.com will unveil an exclusive and revealing look at how shoppers felt—what turned them on and off—on two of the busiest and most critical retail days of the year: Black Friday and Cyber Monday. The Holiday Shopper Sentiment Report: Black Friday and Cyber Monday Consumer Face-Off by SAP will explore real-time trends and insights that will inform the next generation of retail.

November 20, 2012

Rite Aid is offering Black Friday discounts early at its stores, the retail pharmacy chain said.

November 19, 2012

As the holiday shopping season officially kicks off, CVS/pharmacy has announced that it is offering shoppers deals on gifts both online and in-store on Black Friday and Cyber Monday. Plus, additional savings and rewards are available for ExtraCare members.

November 19, 2012

RetailMeNot.com, the largest online coupon site in the U.S., has announced the launch of its newest iPhone Coupons app featuring location-specific coupons as well as expiring and new coupon notifications. These new features will allow consumers to find hundreds of deals at nearby malls this year making their holiday shopping that much easier.

November 16, 2012

Consumers showed a greater willingness to spend in October as the housing market began to recover and energy prices receded, according to a new report by Deloitte.

November 16, 2012

Ibotta on Friday officially launched its free mobile application for iPhone users that gives consumers a new way to earn as much as $40 in cash each time they shop.

November 15, 2012

Increased attention was given to Walmart’s multichannel efforts in this year’s supplier survey — and for good reason. Amazon.com is now in a virtual dead heat with the dollar store channel in terms of the retailer/channel that suppliers view as the most significant competitive threat.


November 14, 2012

A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.

November 13, 2012

Smartphones may be among retailers’ strongest allies this holiday season, according to Deloitte’s annual holiday survey of consumer spending intentions and trends released Monday.

November 6, 2012

Kmart and Sears are offering free shipping for certain online orders as the holiday shopping season approaches.

November 5, 2012

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

November 5, 2012

According to a recent BDO USA survey, chief marketing officers at leading U.S. retailers expect a 3.7% increase in holiday comparable store sales, marking the survey’s most optimistic forecast since 2007, when CMOs projected a 5% increase in comparable store sales.

October 26, 2012

In today's give-'em-what-they-want style of merchandising, in a market where savvy, omni-channel consumers can customize the what, when and where of the purchase, private label more and more ascends from being considered the cheapest product offering to being the best value product offering.

October 26, 2012

News flash: Retailers get the idea that attracting today's consumer means going multichannel.

October 26, 2012

More than two-fifths of retailers plan to increase spending on online marketing this year, and nearly half have invested in new mobile apps, according to a new survey.

October 24, 2012

Recognizing the importance of meeting the needs of its ethnic beauty shoppers, Target has in recent years been working to bolster its ethnic sets in-store, and that effort continues, as evidenced by a media event held Tuesday evening in New York.

October 23, 2012

A survey released by Chase Paymentech, a subsidiary of JPMorgan Chase & Co., found that online companies are expecting the 2012 holiday shopping season to be better than last year.

October 19, 2012

With shoppers looking for ways to buy things more conveniently, it's clear that the age of the multichannel consumer is well under way, and retailers would be wise to respond in kind. Many of them have already done so.

According to retail consulting firm Upstream Commerce, convenience ranks at the top of reasons why consumers shop online, and as recent news has shown, this is just as true for supermarkets as it is for anyone else.

October 19, 2012

Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.