July 12, 2013

With less than 30 days to go before the start of the first-ever National Association of Chain Drug Stores Total Store Expo, slated for Aug. 10 to 13 at the Sands Expo and Convention Center in Las Vegas, DSN examined some of the can't-miss programming on tap for the game-changing conference that is projected to receive an unprecedented number of retailers and suppliers.

July 10, 2013

Target and Fast Company magazine have named a group of New York-based developers as the winners of a contest to develop an app to improve the mobile shopping experience for Target customers.

July 2, 2013

RadioShack on Saturday unveiled its first revamped store here at the corner of Broadway and 81st Street.

July 1, 2013

At a time when more and more retailers are embracing mobile technology, North America is set to account for one of the highest percentages of tablet sales, according to a new study.

June 28, 2013

Drug Store News spoke with Eyad Farah, senior director of retail product development for McKesson U.S. Pharmaceutical, on the launch of a customizable, consumer-facing mobile solution for independent pharmacy operators that will be tied to its Your Pharmacy Online service. The app will officially debut in late summer and Farah explains what it means for Health Mart owners.

June 24, 2013

A recent KPMG survey found that almost half (40%) of retailers will be looking to invest in technology to help grow their respective businesses. And engaging the customer through social media and loyalty apps may become significant, as 37% of retailers expect customer retention is the key to growth while 35% suggested adding to their customer bases is key.

It further illustrates the fact that marketers need to take an omnichannel approach to engage today's consumers.

That significance within social media and loyalty apps is simple, really. Marketers can't expect to generate a trip if they're not effectively reaching the consumer with their marketing messages. After all that's the underlying premise of omnichannel retailing — reaching the consumer with a shopping solution wherever, whenever and however she wants that solution, and then personalizing that solution with the help of big data analytics.

June 21, 2013

RetailMeNot.com, a U.S. digital coupon website, announced the results of a mobile commerce survey reviewing consumers' current mobile commerce behaviors. The results were presented at the Internet Retailer Conference & Exhibition in Chicago on June 7.

June 17, 2013

Retailers are increasingly recognizing that technology is key to driving growth and bolstering customer engagement, and research suggests that companies take an omnichannel approach to reach shoppers in today’s challenging environment plagued by changing consumer confidence and high national unemployment rates, according to recent research.

June 10, 2013

The Master of Professional Studies degree program in Cosmetics and Fragrance Marketing and Management at the Fashion Institute of Technology in New York City recently showcased its final projects at the annual FIT Capstone presentation. This year’s presentation focused on “Beauty in a Digital World.”

Beauty is helping to redefine the customer experience of shopping a drug store and is helping retailers set themselves apart from rivals in a very competitive environment.

June 10, 2013

The Mack Elevation Forum and the Drug Store News Group will co-host an exclusive, one-day summit event on Aug. 9, at the Westin Hotel, in Las Vegas, as a special kickoff for Total Store Expo. Assembling some of the top minds in retail, "The Elevation Forum: The Seven Ideas to Create the Future," will give attendees a grasp of emerging industry best practices in strategic sales, marketing, merchandising and retail consumer packaged goods strategy.

June 7, 2013

When did providing customer service become an inconvenience for some retail staff?" asks Hamacher Group's Dave Wendland. "Too often I have witnessed reluctance on the part of shoppers to seek help — and if they do, it almost always begins with, 'Sorry for interrupting, but …' Think about that. 'Sorry for interrupting' what?

June 3, 2013

Independent pharmacy was provided a social media stepping stone with last week's announcement pairing the National Community Pharmacists Association and RxWiki. The companies announced a joint digital solutions offering that will raise the profile of independents across both social media and mobile platforms.

June 3, 2013

Integration of social and mobile media, as well as shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online, according to a new study.

June 1, 2013

Burgeoning target demographics, such as Hispanics, Asians and baby boomers, along with an increased utility of smartphone technology as a shopping tool, will help to redefine retail altogether, suggested Thom Blischok, chief retail strategist and senior executive adviser for Booz & Co. during the keynote address and closing session for FMI’s part in the Health & Wellness @Retail 2013 conference on Saturday.

May 30, 2013

Understanding the needs of the multicultural marketplace, personal care company Sundial Brands, the maker of SheaMoisture, is working to take a new general market positioning at retail. Richelieu Dennis, founder and CEO of Sundial Brands, talked with Drug Store News about the brand's heritage and how it is catering to the needs of its customers.

May 30, 2013

Mass market retailers increasingly are elevating their health and beauty departments to help shoppers look good and feel good — initiatives that are playing out in various forms at retail. To share with readers some of the most innovative efforts currently underway at mass, Drug Store News took a closer look at what's trending now in beauty.

May 30, 2013

The challenge for retailers and consumer packaged goods manufacturers these days is how to make a molehill out of a mountain. Big data can seem overbearing to many as they try to ascertain how to mine actionable insights out of those reams of data, all while maintaining the speed to market that today's retail climate demands.

May 28, 2013

A trade group representing the retail industry is requesting that a federal judge throw out a proposed settlement in an antitrust lawsuit over credit card swipe fees.

May 23, 2013

A recent study conducted by The Integer Group and M/A/R/C Research, and unvelied in the latest issue of The Checkout, found 16% of Hispanic shoppers use their mobile device to make purchases, compared with just 12% of general market shoppers.

May 22, 2013

Swirl launched a new software platform specifically designed to attract and influence in-store shoppers with micro-targeted digital content and real-time, personalized offers delivered to consumers' smartphones while they shop.

May 21, 2013

Cosmoprof North America has announced the first-ever "TV Shopping Open-See" at the upcoming conference in Las Vegas in July.

May 14, 2013

Aisle411, a mobile retail navigation service, announced that its mobile shopping and searchable store maps smartphone app is available to use within more than 12,000 retail stores throughout the United States.

May 9, 2013

Actively promoting an over-the-counter medicine outside of the retail box not only drives foot traffic, but it helps increase sales across households with a higher income and also more heavily indexed OTC product consumers, TABS Group CEO Kurt Jetta told attendees of a webcast covering a recent TABS Group Consumer Value Study.

May 9, 2013

Success in the mass market can be an uphill battle for some niche brands as retailers trim selection, bolster private-label offerings and pass on smaller brands they perceive as higher risk. However, retailers also are increasingly looking to distinguish themselves from the competition, whether it is through exclusive offerings, customization or in-store services.