March 25, 2015

Weis Markets on Tuesdaty made in-store pick-up available at its 26th location. 

March 23, 2015

The average person celebrating Easter this year will spend $140.62.

March 11, 2015

A new PLMA study on shopper loyalty among consumers ages 25 years to 45 years dispels many long-held assumptions.

March 10, 2015

"As my son and I visited colleges over the past year, it occurred to me that the process he was going through was not dissimilar to how consumers may approach the selection of their preferred pharmacy setting," writes Hamacher Resource Group VP Dave Wendland in his latest blog entry. 

March 9, 2015

A recently released Accenture survey examines customer expectations around a personalized shopping experience with retailers, including social channels, and explores the issue of digital trust.

March 4, 2015

Walgreens aims to have a consistency of voice across all channels, both clicks and bricks. In beauty, the strategy is to look at the customer in a holistic manner, said Katlyn Gao, head of retail products, digital at Walgreens. 

March 4, 2015

There’s no denying that the proliferation of ecards has been eroding sales of traditional greeting cards. A recent report from Ibis World predicts that industry revenue will decline over the next the five years to 2019 at an annualized rate of 2.4% to $5.4 billion.

March 3, 2015

Competition between beauty brands and services, and even experiences like vacations and entertainment, is altering the beauty landscape as nearly 6 million fewer women in the United States shopped for beauty in 2014, according to the NPD Group.

February 25, 2015

In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months.

February 23, 2015

Target further enhances its free fulfillment options by slashing its free shipping minimum in half.

February 23, 2015

Are you price competitive? As many as 37% of consumers are price checking items as they shop.

February 9, 2015

Greater consumer interest in the pursuit of health-and-wellness lifestyles may be contributing to a lessened sensitivy in price across the category.


February 9, 2015

Brick-and-mortar stores still serve as the primary shopping destination even in this age of omnichannel retailing, according to PwC's latest annual consumer survey — Total Retail: Retailers and the Age of Disruption.

February 5, 2015

Shelf talkers, power wings, corrugated cardboard displays — these have all been used to great success in promoting sales at the shelf or in the aisle. But as more and more consumers walk those aisles with a smartphone or tablet in hand, or shop the store from the convenience of their desktop, digital collaboration between retailer and supplier may represent an extremely lucrative method to sway that in-store purchase on top of traditional POP.

February 5, 2015

Menasha Packaging has teamed up with Shelfbucks, an in-store beacon promotion and Smart Display platform, to transform how retailers and consumer packaged goods companies engage with customers via a beacon-based platform that brings the power of the Internet to shelves and displays.

February 5, 2015

Today’s retailers are increasingly going high tech, embracing the latest technologies to further elevate the in-store shopping experience. This trend is especially evident in the beauty and fashion space — and for good reason. Such technologies enable shoppers to easily “try before they buy” and quickly access product information.

February 3, 2015

Much of the mobile app experience happens in the comfortable, unrushed environment of the home, with 85% of shoppers preferring to shop there via mobile.

February 3, 2015

More than 80% of retailers plan to increase their customer experience spending in 2015, according to a new survey from SDL.

February 2, 2015

The evolution of how Americans shop the local grocery store is negatively impacting companies like Hershey Co., which rely on a steady stream of impulse purchasing to thrive.

January 23, 2015

Mobile is increasingly influencing all stages along the shopper’s path-to-purchase for CPG items. New research from mobile audience intelligence firm NinthDecimal examines how mobile usage and marketing is transforming how shoppers interact with CPG brands.


January 20, 2015

U.S. consumers spent $120 billion on private label products during the past year, marking a year-over-year increase of 2.1%, according to the latest IRI Times and Trends report.

January 15, 2015

Digital collaboration between retailers and CPG companies will help amplify sales by driving the availability of products and making the best use of shelf space and trade promotion funds.


January 12, 2015

Zebra Technologies Corp. released survey results that revealed nearly all retailers are ready to make the changes required to adopt the Internet of Things.

January 9, 2015

For the month of December, brick-and-mortar retailers realized a 6.5% decline in year-over-year sales