February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

August 4, 2015

An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that retailers will continue to see the number of back-to-school shoppers in their stores drop.

July 29, 2015

E-commerce has been the fastest-growing retail channel in the U.S. beauty market, with a compound annual growth rate of 24% since 2009, the Kline Group reported on Tuesday.

July 27, 2015

A survey of more than 60,000 e-commerce shoppers  found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).

July 27, 2015

With plenty of last year's supplies stowed in the closet and the option to restock at-will, back-to-school shoppers may be in no hurry to fill their shopping baskets by August, according to a Deloitte survey.

July 22, 2015

While paid search and email marketing still top retailers’ lists of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers.

July 16, 2015

The majority of millennial parents (85%) are using their smartphones to help them shop brick-and-mortar retail locations, according to the results of a new study by Retale. But what’s especially interesting is how moms and dads use mobile differently.

July 16, 2015

Rite Aid has its merchandising strategy down to a fine science. Even as the merchant team reporting to Tony Montini, Rite Aid EVP of merchandising, delivers a standardized shopping experience to Rite Aid customers, the company’s merchants are constantly experimenting with new ideas that help differentiate that shopping experience from the store across the street.

July 16, 2015

The 4,000-sq.-ft. store features a living room, kitchen, nursery, workout room, garage and outdoor area where consumers can experience the benefits of smart technology firsthand.

July 16, 2015

Last year, Rite Aid named Johnson & Johnson its 2014 Innovative Spirit award recipient for taking a leadership position in a creative merchandising approach called SEAL (Simplify, Educate At Last).

Across some of those categories where SEAL has been put into play, sales are up as much as 10%, Rite Aid reported.

July 15, 2015

According to NRF’s Back-to-School Spending Survey conducted by Prosper Insights & Analytics, the average family with children in grades K-12 plans to spend $630.36 on school needs.

July 15, 2015

Product reviews, social media posts and videos are having more of an impact on shoppers than ever before, according to a new survey from Bazaarvoice.

July 7, 2015
Although summer vacations have just begun for many schoolchildren, parents already have back-to-school shopping on their minds.
 
July 6, 2015
A retailer’s social media activity has a greater impact on shoppers than the company’s website, according to the Digital Shopping Tool Impact Study 2015 from marketing technology provider Epsilon.
June 23, 2015

To help retailers and suppliers prepare for success at the upcoming National Association of Chain Drug Stores Total Store Expo in August, NACDS has develop a webinar series to help attendees plan and navigate their experience.

June 19, 2015

The majority of millennial parents are using smartphones to help them shop at brick-and-mortar retail locations, according to the results of a commissioned study from Retale, a location-based mobile platform connecting more than 3.5 million shoppers with major retailers locally.

June 17, 2015

Mass retailers still reign supreme when it comes to stocking up on beauty products. That’s according to the findings of an ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research.

June 16, 2015

Amazon.com is reportedly expanding the assortment of items eligible for free two-day shipping for members of its Prime paid subscription.

June 15, 2015

The skin care device market is brimming with opportunities as usage remains low but interest is quickly growing. And now new research further supports that claim.

June 15, 2015

While online sales of allergy products may still be relatively low, thousands of consumers are making these purchases online — and many millions more are using the Web to learn about products and decide which brands to purchase.

June 12, 2015

Shoppers love their mobile phones as the devices are driving more orders — up 59% in the first quarter of 2015, according to the latest Demandware Shopping Index.

June 8, 2015

Food Lion has launched a new website designed to make shopping, saving and planning for dinner easy for shoppers.

June 8, 2015

As the National Association of Chain Drug Stores Total Store Expo kicks off in less than three months, NACDS has announced its lineup of educational Insight Sessions.

June 2, 2015

Attention retailers. It’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study conducted by LoyaltyOne and Verde Group with professor of marketing and psychology, Deborah Small, at the Wharton School of the University of Pennsylvania.