February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

August 27, 2015

"The popularity of digital coupons and shopping apps is at an all-time high," Meijer VP digital shopping and customer marketing Michael Ross says.

August 21, 2015

Retailers are going through significant changes in-store. How can you help manage the changes, contribute to your retailer partner’s growth and improve your sales and ROI for your in-store activities? The size of the prize is potentially millions of dollars in incremental sales.

August 21, 2015

A new survey found that the in-store experience matters more than ever, with 73% conducting research during their visit and 87% of respondents purchasing in person.

August 20, 2015

Being consistent is good, but you need to be consistently great to keep up with today’s New General Market, according to Dave Fox, president and CEO of DenTek Oral Care.

August 20, 2015

One more thing. At the end of the day, that’s really what it’s all about — convincing the consumer to put one more thing in their shopping cart.

August 20, 2015

Drug Store News recently reached out to Instant.ly, an on-demand consumer insights platform that produces the Instantly Shelf Score, to measure consumer perception of three recent beauty product introductions based on purchase intent, product differentiation, desire and value proposition.

August 20, 2015

Paris Presents is confident enough in its products to hire spokespeople who talk about competitive makeup brushes. While that might seem risky, it is all about presenting the real story to discerning millennials and other consumers who prowl online product reviews.

August 17, 2015

Hammacher Research Group’s Dave Wendland discusses the benefits of attending industry trade events. 

August 14, 2015

Retailers still have time to capitalize on what is turning out to be a late back-to-school shopping, according to a just-released study.

August 13, 2015

The NPD Group recently partnered with Univision Communications on a report titled The Hispanic Shopping Activity Service, which offers insight the behavior of Hispanic shoppers.

August 12, 2015

Drug Store News caught up with Beiersdorf director of shopper and customer marketing Andrew Kingery for a rundown on skin care today.

August 6, 2015

Canadian beauty retailer Shoppers Drug Mart on Thursday launched an e-commerce website called beautyBOUTIQUE.

August 5, 2015

Nearly 60% of American women examine beauty product labels before purchase, according to all-natural beauty brand Kari Gran’s Green Beauty Barometer survey, released Wednesday.

August 5, 2015

 According to a new research study from Amazon.com and Pymnts.com titled “Innovation and the Digital Shopper,” 64% of respondents begin their shopping journey on online marketplaces.

August 5, 2015

Target has made its first major foray into beacon technology as the retailer continues to look for ways to enhance the in-store shopping experience with digital tools.

August 4, 2015

An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that retailers will continue to see the number of back-to-school shoppers in their stores drop.

July 29, 2015

E-commerce has been the fastest-growing retail channel in the U.S. beauty market, with a compound annual growth rate of 24% since 2009, the Kline Group reported on Tuesday.

July 27, 2015

A survey of more than 60,000 e-commerce shoppers  found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).

July 27, 2015

With plenty of last year's supplies stowed in the closet and the option to restock at-will, back-to-school shoppers may be in no hurry to fill their shopping baskets by August, according to a Deloitte survey.

July 22, 2015

While paid search and email marketing still top retailers’ lists of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers.

July 16, 2015

The majority of millennial parents (85%) are using their smartphones to help them shop brick-and-mortar retail locations, according to the results of a new study by Retale. But what’s especially interesting is how moms and dads use mobile differently.

July 16, 2015

Rite Aid has its merchandising strategy down to a fine science. Even as the merchant team reporting to Tony Montini, Rite Aid EVP of merchandising, delivers a standardized shopping experience to Rite Aid customers, the company’s merchants are constantly experimenting with new ideas that help differentiate that shopping experience from the store across the street.

July 16, 2015

The 4,000-sq.-ft. store features a living room, kitchen, nursery, workout room, garage and outdoor area where consumers can experience the benefits of smart technology firsthand.