February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

September 23, 2015

Deloitte’s forecast of 3.5% to 4% growth is solid, but not spectacular, as economic forces that would normally augur well for robust growth are offset by negative factors elsewhere.

September 23, 2015

A new survey from Boston Retail partners shows that a lot of retailers see their website as the most important part of their e-commerce capability. 

September 21, 2015

According to a new report from Packaged Facts, 3-in-10 consumers surveyed have opted for same-day delivery in the past year. 

September 18, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes. 

September 17, 2015

Drug Store News recently had the opportunity to speak with John Szustaczek, The DivaCup’s director of sales and marketing, about the company’s double-digit annual growth rates, why consumers are drawn to the product and The DivaCup’s geo-targeted advertising strategy.

September 17, 2015

A 2012 Nielsen study, revealed that 92% of consumers trust word-of-mouth testimonials or product recommendations above all other sources of product information.

September 16, 2015

The vast majority of millennials indicate they would be more loyal to retailers offering the benefits they want most and they’re more likely to pay more for the experiences they value.

September 16, 2015
Target’s new LA25 initiative will bring the company’s Beauty Concierge service to 25 Los Angeles-area stores, alongside other enhancements and new features.
September 15, 2015

According to a new Happiest Minds survey, 38% of retailers enable their customers to engage with their brands across stores, kiosks, the web, mobile, social and call center. 

September 15, 2015
Globally, phones accounted for 94% of the year over year increase in e-commerce traffic, 74% of the increase in basket creation and 47% of the order growth.
 
September 15, 2015

 It might still technically be summer, but a new survey from Rubicon Project is showing that the holidays are already on consumers’ minds in the U.S., U.K. and Canada.

September 14, 2015

A new study shows that retailers might not know their best customers as well as they should. 

September 10, 2015

Eight out of 10 global shoppers’ purchase decisions are now informed by a digital device, with consumers saying they are smarter shoppers and getting more value than before. 

September 10, 2015

According to the sixth annual Shopping Experience Study of more than 5,000 consumers by Cognizant, 64% of respondents said they buy online at least once a month, and 13% make weekly purchases.

September 9, 2015

Shoppers who are out of pet food won't have to go very far for a refill, if PetSmart's new partnership with Google has any say about it.

September 4, 2015

Retail analytic company RetailNext on Friday announced its monthly Retail Performance Pulse, showing a 7.3% year-over-year decrease in sales and a 9.9% decline in traffic at physical stores for August.

September 3, 2015

A new study has found that a majority of shoppers feel positively about shopping in stores and more than half think that technology can enhance the retail experience.

September 2, 2015

According to a new study from OneStop Marketing, 83% of mobile users now engage in shopping activities on their phone immediately before, during or after a trip to the store.

August 27, 2015

"The popularity of digital coupons and shopping apps is at an all-time high," Meijer VP digital shopping and customer marketing Michael Ross says.

August 21, 2015

Retailers are going through significant changes in-store. How can you help manage the changes, contribute to your retailer partner’s growth and improve your sales and ROI for your in-store activities? The size of the prize is potentially millions of dollars in incremental sales.

August 21, 2015

A new survey found that the in-store experience matters more than ever, with 73% conducting research during their visit and 87% of respondents purchasing in person.

August 20, 2015

Being consistent is good, but you need to be consistently great to keep up with today’s New General Market, according to Dave Fox, president and CEO of DenTek Oral Care.

August 20, 2015

One more thing. At the end of the day, that’s really what it’s all about — convincing the consumer to put one more thing in their shopping cart.