February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

June 23, 2015

To help retailers and suppliers prepare for success at the upcoming National Association of Chain Drug Stores Total Store Expo in August, NACDS has develop a webinar series to help attendees plan and navigate their experience.

June 19, 2015

The majority of millennial parents are using smartphones to help them shop at brick-and-mortar retail locations, according to the results of a commissioned study from Retale, a location-based mobile platform connecting more than 3.5 million shoppers with major retailers locally.

June 17, 2015

Mass retailers still reign supreme when it comes to stocking up on beauty products. That’s according to the findings of an ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research.

June 16, 2015

Amazon.com is reportedly expanding the assortment of items eligible for free two-day shipping for members of its Prime paid subscription.

June 15, 2015

The skin care device market is brimming with opportunities as usage remains low but interest is quickly growing. And now new research further supports that claim.

June 15, 2015

While online sales of allergy products may still be relatively low, thousands of consumers are making these purchases online — and many millions more are using the Web to learn about products and decide which brands to purchase.

June 12, 2015

Shoppers love their mobile phones as the devices are driving more orders — up 59% in the first quarter of 2015, according to the latest Demandware Shopping Index.

June 8, 2015

Food Lion has launched a new website designed to make shopping, saving and planning for dinner easy for shoppers.

June 8, 2015

As the National Association of Chain Drug Stores Total Store Expo kicks off in less than three months, NACDS has announced its lineup of educational Insight Sessions.

June 2, 2015

Attention retailers. It’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study conducted by LoyaltyOne and Verde Group with professor of marketing and psychology, Deborah Small, at the Wharton School of the University of Pennsylvania.



June 1, 2015

GMDC and RetailNet Group have partnered on a new partnership tool called the GMDC/RNG Insights Portal. 

May 28, 2015

Retailers are increasingly elevating their game and looking to better connect with consumers via personalization and Canada’s Shoppers Drug Mart is no exception.

May 19, 2015

Consumers who access social media during the shopping process are four times more likely to spend more, a recent Deloitte Digital study found. 

May 18, 2015

According to a recent shopper survey, the hands-on shopping experience available through brick-and-mortar retailers is more desirable to shoppers. 

May 14, 2015

DSN talks with Andrew Simon of BrandShop to discuss digital solutions and customer enagement in the CPG space. 

May 4, 2015

Indyme launches vibration-activated shrink detector. 

April 27, 2015

Families this year are ready to splurge on jewelry, flowers, gift cards, brunch and apparel for mom.

April 24, 2015

Amazon has introduced a shopping app for customers with an Apple Watch for swift and easy purchases.

April 23, 2015

Retailers anticipate accelerated growth for 2015. According to a study from eBay Enterprise, an eBay Inc. company, 72% of more than 1,000 online retailers surveyed anticipate online revenue to increase by 17% in 2015.

April 22, 2015

Beauty. It’s a $48 billion mega category that is battling only moderate growth — especially within the mass channel — because of a shift in consumer attitudes, increased competition and a lack of effective advertising. The question then becomes, “How can suppliers overcome such challenges and break through the clutter?”

April 22, 2015

Today, convenience isn’t just about having a smaller box to shop in, or an easily navigated merchandising scheme where consumers can quickly identify what they’re looking for, grab it and go. Today, convenience is about clicks — as in: What are the fewest clicks to the buying decision? And how can the retailer best facilitate a shopping experience in their stores on the shopper’s smartphone?

April 16, 2015

Meijer is the latest retailer to test out curbside pickup of online orders.

April 14, 2015

A new PricewaterhouseCoopers study found that fulfilling omnichannel orders is pressuring on profit margins.