November 29, 2011

Walgreens on Tuesday introduced its new Web Pickup service at locations throughout the Indianapolis area.

November 18, 2011

Almost 2-in-5 people plan to shop Cyber Monday — the Monday after Thanksgiving when online retailers historically offer steep discounts and special promotions — according to a Consumer Pulse study of more than 1,400 U.S. consumers conducted by Boston-based custom research firm Chadwick Martin Bailey and iModerate Research Technologies that was released Friday.

November 17, 2011

Up to 152 million people plan to shop Black Friday weekend, compared with the 138 million who planned to do so last year, according to a preliminary Black Friday shopping survey, conducted for the National Retail Federation by BIGresearch.

November 10, 2011

Online retail spending reached $36.3 billion for third quarter 2011, up 13% from last year, according to comScore.

October 13, 2011

Online retailer Amazon is testing robotic delivery lockers that people can use to receive items they order from the website, according to published reports.

October 3, 2011

The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

August 24, 2011


Retailers, expecting thrifty behavior from consumers, are starting the back-to-school season with early promotions. “Retailers are already running door-buster promotions,” said Perry Smith, an analyst with the NPD Group.

August 11, 2011

A new survey conducted by online shopping service ShopRunner found that many parents will head to multiple stores to purchase back-to-school items for their kids.

August 1, 2011

Traditional retailers today are marshalling their online resources to complement their brick-and-mortar stores, and retail pharmacies have an opportunity to use websites, social networking, smartphone applications and various combinations thereof to own multichannel customers.

July 18, 2011

Back-to-school budgets will moderately decrease this year, but more consumers will turn to the Internet to score the best deals.

July 11, 2011

A story on the Wall Street Journal’s MarketWatch, published Monday, identified Amazon.com as the latest value-oriented retailer to pose challenges to more traditional brick-and-mortar retailers.

July 5, 2011

The race is on to capture tomorrow’s click-and-pick shopper — that multichannel consumer who, with a click, wields her phone as an omniscient shopping tool and then either picks her product off the shelf or picks where that product will be waiting for her, be it at a nearby store or in her mailbox. 


June 20, 2011

Nielsen has teamed up with a provider of digital grocery tools and a grocery media network to offer consumer packaged goods companies a view into consumers' online supermarket purchases.

June 14, 2011

Back-to-school shopping likely will take place even later this year than in 2010, as consumers hope to score last-minute deals, the latest forecast from PriceGrabber revealed.

March 28, 2011

Royal Ahold’s Peapod online grocery service is expanding in New York, according to published reports.

February 18, 2011

Move over Snuggie and ShamWow — more direct-response products are coming to retail.

February 18, 2011

There’s a reason Walgreens’ leaders are pushing so hard to upgrade communications capabilities and reach consumers through every channel, from stores and drive-through pharmacies to social media and smart phones. “Multichannel shoppers are three times more valuable to a retailer than a single-channel shopper,” president and CEO Greg Wasson said in January.


December 27, 2010

Between Oct. 31 and Dec. 24, consumers spent more than $36.4 billion online — a 15.4% increase over 2009, according to SpendingPulse estimates.

December 10, 2010

An annual holiday shopping index found that an overwhelming majority of Americans said that while online shopping for holiday gifts is easier, brick-and-mortar stores do a better job of putting them in the holiday spirit.

July 5, 2010

PriceGrabber has launched a mobile application that offers consumers a "comprehensive shopping experience."...

February 28, 2010

In one big sense, the massive rejuvenation campaign under way at Walgreens is about finding...

February 9, 2010

ComScore reported Tuesday that retail e-commerce spending during fourth quarter 2009 totaled $39 billion, while...

August 16, 2009

Valley Hospital’s foray into online retailing marks the second healthcare provider to make its way...

September 18, 2007

Drugstore.com is providing a facelift for its site Beauty.com with a new contemporary design to...