March 19, 2015

In-store clinics, dieticians, pharmacists and even health-savvy chefs are making supermarkets go-to destinations for health care. 

March 17, 2015

Mustela launches loyalty program, allowing expecting, new and experienced moms to connect, learn and shop all in one place.

March 17, 2015

Rite Aid is one of the key retail partners in a first for the U.S. market.

March 12, 2015

Retailer participation in freestanding insert (FSI) coupon events and digital coupons distributed on retailer websites benefited from double-digit increases.

 

March 11, 2015

Amazon on Wednesday created a virtual destination center for new product innovation. 

March 11, 2015

A new PLMA study on shopper loyalty among consumers ages 25 years to 45 years dispels many long-held assumptions.

March 9, 2015

A recently released Accenture survey examines customer expectations around a personalized shopping experience with retailers, including social channels, and explores the issue of digital trust.

March 5, 2015

IRI to integrate its national consumer panel data and point-of-sale transaction data with Kantar Shopcom's retail purchase transaction loyalty card data to help advertisers measure consumer touchpoints.

March 4, 2015

Walgreens recently reinvented its “SaturDate” program into a larger, more impactful program and rebranded it “Beauty Must-Haves.”

March 4, 2015

Walgreens aims to have a consistency of voice across all channels, both clicks and bricks. In beauty, the strategy is to look at the customer in a holistic manner, said Katlyn Gao, head of retail products, digital at Walgreens. 

March 4, 2015

As part of its quest to be the most loved and shopped beauty destination, Walgreens offers an array of its “owned brands.” These chain exclusives fill in gaps in assortments or offer tremendous value, according to Kina Guyton, Walgreens director of beauty owned brands.

March 4, 2015

Do you truly understand the dimensions of cosmetics consumer behavior and how these dimensions impact brand choices, outlet shopping patterns and attitudes toward the category overall? That was the focus of a webinar presented in February by consumer analytics company TABS Group.

February 25, 2015

Drug Store News is seeking an Audience Development Manager

February 25, 2015

In a sign that retailer efforts to enhance customer service may be working, few consumers report having a bad experience with a retailer in the past six months.

February 24, 2015

Designer Betsey Johnson and Kimberly-Clark's Kleenex brand are teaming up to give consumers a healthy dose of creative inspiration. 

February 24, 2015

The Personal Care Products Council announced on Tuesday the election of its new board officers, including its new chair.

February 17, 2015

A Valentine's Day infographic from Mobee reveals which brands took the top spot on store shelves, the best displays and which names won over the hearts — and dollars — of customers leading up to the big day. 

 

February 12, 2015

U.S. consumers hold 3.3 billion memberships in customer loyalty programs, the 2015 COLLOQUY Loyalty Census shows.

 

February 12, 2015

Shoppers Drug Mart is now testing the sale of fresh foods, according to published reports.

 

February 11, 2015

Walmart Canada announced plans to expand its footprint with 29 supercenter projects for the company’s fiscal year.

 

February 9, 2015

Giant Food Stores on Monday announced that the convenience of online grocery shopping is now available in more than 60 communities in greater Harrisburg, Pa. 

February 9, 2015

Greater consumer interest in the pursuit of health-and-wellness lifestyles may be contributing to a lessened sensitivy in price across the category.

 

February 9, 2015

Brick-and-mortar stores still serve as the primary shopping destination even in this age of omnichannel retailing, according to PwC's latest annual consumer survey — Total Retail: Retailers and the Age of Disruption.

February 5, 2015

Shelf talkers, power wings, corrugated cardboard displays — these have all been used to great success in promoting sales at the shelf or in the aisle. But as more and more consumers walk those aisles with a smartphone or tablet in hand, or shop the store from the convenience of their desktop, digital collaboration between retailer and supplier may represent an extremely lucrative method to sway that in-store purchase on top of traditional POP.