May 5, 2011

Good customer service sells, according to a new study conducted by American Express.

May 3, 2011

Mobile and social initiatives are becoming increasingly important to retailers.

May 2, 2011

Alberto Culver reported a 6.1% increase in its second-quarter net sales for the period ended March 31.

May 2, 2011

Success often is one of the biggest blind spots a company can have, because you’re so busy doing well you don’t have the time to assess what it is you’re doing. That is one of the core reasons for being for the Mack Elevation Forum, “a share group on steroids,” described program founder Dan Mack, EVP strategic business development for the Swanson Group. The forum hosted its most recent meeting Friday morning here at the Hilton Scottsdale.

May 2, 2011

Supervalu customers that cash in their coins at in-store Coinstar kiosks can do so for free when they select the Supervalu gift card option, Coinstar announced.

May 1, 2011

During the National Association of Chain Drug Stores Annual Meeting, Procter & Gamble is showcasing several of its health and beauty brands, such as Old Spice, Fusion, CoverGirl and Pantene, as well as its efforts to further partner with retailers to bolster sales via its health and beauty studios.

April 29, 2011

Kroger now is offering its shoppers the ability to redeem SavingStar e-coupons when they use their Kroger Plus Card at checkout.

April 27, 2011

OTC Perspectives magazine on Tuesday named its third annual list of "Top OTC/HBA Marketers of the Year."

April 27, 2011

Procter & Gamble’s Pantene hair care brand has started producing its new shampoo and conditioner bottles made primarily from plant-based plastic.

April 27, 2011

PepsiCo is building on the social networking experience by providing consumers with a new kind of vending system.

April 27, 2011

Schick Quattro for Women Disposables has unveiled the "Shower Your Senses" mobile tour to introduce its new Schick Quattro for Women Disposables razor with a handle scented with Skintimate signature scent Raspberry Rain, the first collaboration between Energizer Personal Care's Quattro for Women Disposable Razors and its Skintimate signature scent Raspberry Rain.

April 26, 2011

Consumers looking for containers that are designed to store, heat and serve can look no further than Ziploc's latest innovation.

April 25, 2011

NEW YORK — Dating back to the 1960s with the launch of Psssssst, dry shampoo certainly isn’t a new concept. But the niche segment has been given new life with a string of new launches and enhanced formulas for today’s modern beauty maven.


In early 2010, TRESemmé introduced its Fresh Start collection, featuring the Fresh Start dry shampoo. More recently in 2011, several manufacturers have expanded the category, including Psssssst, now a Freeman brand, with a new version for wavy or curly hair that hit shelves in January.


April 25, 2011

Call it “the attack of the coupon-crazed shelf sweepers.” It’s the most aggressive form of bargain hunting by consumers willing to spend hours searching out coupon deals, to stock up with enough product to last their families for a year and to turn their homes into veritable warehouses.


April 25, 2011

Embrace diversity. You don’t have to be Leader to be a leader.


April 25, 2011

CVS/pharmacy has expanded its highly successful ExtraCare loyalty program with the launch in January of the first-ever beauty club program for the retail pharmacy channel. The CVS/pharmacy ExtraCare Beauty Club provides ExtraCare cardholders, who register their cards, with additional rewards on beauty purchases and other beauty-specific benefits. 


April 25, 2011

Procter & Gamble, which owns the Gillette brand, is taking an innovative approach to reaching men in the grooming aisle with the rollout of its Men’s Zones in select H-E-B supermarkets.


April 25, 2011

Target is branching out.


Buoyed by surging profits and customer satisfaction scores, the Minneapolis-based giant is reaching into Canada, preparing a new small-store format for urban areas and going after a bigger share of the nation’s grocery dollar. Target also is spending billions on store renovations, aggressively leveraging a new loyalty card program and growing its commitment to health at its pharmacies and in-store clinics.


April 21, 2011

In celebration of Earth Day and as part of its commitment to incorporating sustainable practices into its day-to-day business operations, Harris Teeter announced it has aligned with vendors to offer promotions that will reward customers for their green decisions.

April 20, 2011

Catalina Marketing has joined the growing world of online coupons with the development of its Coupon Network by Catalina, which promises to offer shoppers unique savings and coupons.

April 18, 2011

Looking to reach U.S. consumers, a Belgian chocolate brand has launched a new website and package design for its namesake treats.

April 18, 2011

Rite Aid's SVP category management Tony Montini has been promoted to EVP merchandising, the pharmacy retailer said Monday.

April 15, 2011

Duh, winning! Because there are no losers in this. GlaxoSmithKline will be able to funnel its extensive marketing dollars into a stable of poised-to-explode brands, niche marketers can take those brands being sold and breathe fresh marketing life into them and retailers now benefit most of all because a greater portfolio of brands are being marketed with gusto.

April 14, 2011

Supervalu on Thursday reported better-than-expected results with an earnings per share of 44 cents, which was 10 cents above analyst consensus of 34 cents.