May 11, 2015

Boston Retail Partners’ 2015 CRM/Unified Commerce Survey indicates that 87% of retailers plan to use gamification to engage the customer within five years.

May 7, 2015

Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics

May 6, 2015

Global beauty sales, already a nearly $400 billion market, is on the verge of explosive growth from emerging markets, but will see an industry in flux as consolidation and technology disrupt channels of distribution

May 6, 2015

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. 

May 5, 2015

Baby laundry detergent brand Dreft is expanding its product lineup to align with every baby life stage, from toddlerhood and beyond.

May 4, 2015

Indyme launches vibration-activated shrink detector. 

May 4, 2015

Weis Markets delivered a 3.7% increase in first-quarter sales, though net income was down 11.2%. 

May 4, 2015

Rite Aid on Monday announced it will transition its existing loyalty program to the new wellness+ with Plenti.

May 1, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.

April 29, 2015

Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.

April 28, 2015

Net earnings at Supervalu Inc. fell 14% to $36 million in fourth-quarter fiscal 2014 from $42 million in the identical period a year earlier. 

April 27, 2015

DunnhumbyUSA and Kroger  announced a new arrangement that the companies said will offer great flexibility regarding the use of data.

April 22, 2015

From the beginning, Pharmaca’s format has included expert health advocates — professionals licensed in such fields as nutrition, skin care, homeopathy, naturopathy and herbal studies — who work in conjunction with pharmacists to develop health treatments and regimens unique to each customer and patient. And that personal level of care and expertise extends to the chain’s expanding beauty selection, as well.

April 22, 2015

Beauty. It’s a $48 billion mega category that is battling only moderate growth — especially within the mass channel — because of a shift in consumer attitudes, increased competition and a lack of effective advertising. The question then becomes, “How can suppliers overcome such challenges and break through the clutter?”

April 22, 2015

Today, convenience isn’t just about having a smaller box to shop in, or an easily navigated merchandising scheme where consumers can quickly identify what they’re looking for, grab it and go. Today, convenience is about clicks — as in: What are the fewest clicks to the buying decision? And how can the retailer best facilitate a shopping experience in their stores on the shopper’s smartphone?

April 22, 2015

CVS/pharmacy is kicking off a "Fill Your Bag" promotional event, helping shoppers save on CVS brand products, as well as on other select exclusive product lines, in all of its 7,800 stores.

April 22, 2015

Striving to be a digital leader in beauty retail, Sephora is feverishly developing new technologies.

April 22, 2015

Weis Markets earlier this year named longtime pharmacy veteran Rick Bhandari — who has helped manage pharmacy for Bi-Lo Holdings, CVS Health and Rite Aid over the course of his career — as director pharmacy operations.

April 22, 2015

Once considered a niche opportunity, the multicultural marketplace has become a mainstream imperative due to unprecedented growth in population, buying power and culture sustainability, according to a recent Nielsen report.

April 22, 2015

Still fresh from its rebranding, Canada’s Rexall remains in the midst of change as it awaits the arrival of a new CEO.

April 21, 2015

A majority of consumers are spending savings from lower fuel prices to buy groceries. According to the new “Why? Behind the Buy” report from Acosta Sales & Marketing, 72% of shoppers ages 18 to 34 years will spend fuel savings on groceries.

 

April 16, 2015

Digital purchasing has not displaced paper money, and digital discounts have apparently not yet displaced paper coupons.

April 16, 2015

Walgreens' Balanced Reward program focused on customer retention, according to a Loyalty360 Q&A with Walgreens. 

April 16, 2015

Meijer is the latest retailer to test out curbside pickup of online orders.