July 24, 2013

Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.

June 26, 2013

The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.

May 2, 2013

DSN caught up with Cigdem Topalli, brand manager for Geritol and Feosol at Meda Consumer Healthcare, to talk about what the company is doing to breathe new life into Geritol — a brand that resonates more with baby boomers — to better appeal to today’s 30-somethings.

February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

April 20, 2012

With today’s still-recovering economy, retailers and manufacturers are walking a marketing tightrope, carrying a balancing pole with shelf pricing and promotions on one end and gross profit margin on the other. DSN caught up with Glen Davis, president and CEO of the Competitive Promotion Report, to get some perspective on how that’s being done.

January 18, 2012

In an effort to tap into the minds of some of the industry's top executives, Drug Store News recently sat down and talked with some of these leaders in a multipart executive viewpoint video series.

April 27, 2015

DunnhumbyUSA, a customer science company, and Kroger on Monday announced a new arrangement that the companies said will offer great flexibility regarding the use of data to create opportunities for innovation and growth.

April 22, 2015

From the beginning, Pharmaca’s format has included expert health advocates — professionals licensed in such fields as nutrition, skin care, homeopathy, naturopathy and herbal studies — who work in conjunction with pharmacists to develop health treatments and regimens unique to each customer and patient. And that personal level of care and expertise extends to the chain’s expanding beauty selection, as well.

April 22, 2015

Beauty. It’s a $48 billion mega category that is battling only moderate growth — especially within the mass channel — because of a shift in consumer attitudes, increased competition and a lack of effective advertising. The question then becomes, “How can suppliers overcome such challenges and break through the clutter?”

April 22, 2015

Today, convenience isn’t just about having a smaller box to shop in, or an easily navigated merchandising scheme where consumers can quickly identify what they’re looking for, grab it and go. Today, convenience is about clicks — as in: What are the fewest clicks to the buying decision? And how can the retailer best facilitate a shopping experience in their stores on the shopper’s smartphone?

April 22, 2015

CVS/pharmacy is kicking off a "Fill Your Bag" promotional event, helping shoppers save on CVS brand products, as well as on other select exclusive product lines, in all of its 7,800 stores.

April 22, 2015

Striving to be a digital leader in beauty retail, Sephora is feverishly developing new technologies.

April 22, 2015

Weis Markets earlier this year named longtime pharmacy veteran Rick Bhandari — who has helped manage pharmacy for Bi-Lo Holdings, CVS Health and Rite Aid over the course of his career — as director pharmacy operations.

April 22, 2015

Once considered a niche opportunity, the multicultural marketplace has become a mainstream imperative due to unprecedented growth in population, buying power and culture sustainability, according to a recent Nielsen report.

April 22, 2015

Still fresh from its rebranding, Canada’s Rexall remains in the midst of change as it awaits the arrival of a new CEO.

April 21, 2015

A majority of consumers are spending savings from lower fuel prices to buy groceries. According to the new “Why? Behind the Buy” report from Acosta Sales & Marketing, 72% of shoppers ages 18 to 34 years will spend fuel savings on groceries.

 

April 16, 2015

Digital purchasing has not displaced paper money, and digital discounts have apparently not yet displaced paper coupons.

April 16, 2015

Walgreens' Balanced Reward program focused on customer retention, according to a Loyalty360 Q&A with Walgreens. 

April 16, 2015

Meijer is the latest retailer to test out curbside pickup of online orders.

April 16, 2015

NBTY is shaking things up with the appointment of four senior executives to its management team. 

April 14, 2015

A new PricewaterhouseCoopers study found that fulfilling omnichannel orders is pressuring on profit margins. 

April 14, 2015

According to TheStreet, there are four key challenges that grocery veteran Anne Dament will likely have to tackle over the next 12 months as she works to reposition Target’s food business.

April 13, 2015

UnitedHealthcare on Monday announced it will fold Walgreens' Balance Rewards loyalty program into its Reward Me health incentive program. 

April 9, 2015

Purchases in brick-and-mortar stores still accounted for more than 94% of all retail sales in the United States last year, totaling $4.4 trillion. But according to the new “Reality of Retail” report from retail marketing firm InReality, consumers are shifting their in-store shopping habits.