July 24, 2013

Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.

June 26, 2013

The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.

May 2, 2013

DSN caught up with Cigdem Topalli, brand manager for Geritol and Feosol at Meda Consumer Healthcare, to talk about what the company is doing to breathe new life into Geritol — a brand that resonates more with baby boomers — to better appeal to today’s 30-somethings.

February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

April 20, 2012

With today’s still-recovering economy, retailers and manufacturers are walking a marketing tightrope, carrying a balancing pole with shelf pricing and promotions on one end and gross profit margin on the other. DSN caught up with Glen Davis, president and CEO of the Competitive Promotion Report, to get some perspective on how that’s being done.

January 18, 2012

In an effort to tap into the minds of some of the industry's top executives, Drug Store News recently sat down and talked with some of these leaders in a multipart executive viewpoint video series.

September 29, 2015

By offering enhanced benefits for customers who use its digital coupon program, Dollar General is hoping to increase participation. 

September 28, 2015

Verizon Enterprise Solutions has identified some trends for retail IT going into the holiday season. 

September 24, 2015

A new study from market research firm Packaged Facts is revealing the extent to which shoppers use social media when they hit the grocery store — from price comparison to the people they follow influencing their purchases. 

September 18, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes. 

September 17, 2015

Drug Store News recently had the opportunity to speak with John Szustaczek, The DivaCup’s director of sales and marketing, about the company’s double-digit annual growth rates, why consumers are drawn to the product and The DivaCup’s geo-targeted advertising strategy.

September 17, 2015

A 2012 Nielsen study, revealed that 92% of consumers trust word-of-mouth testimonials or product recommendations above all other sources of product information.

September 17, 2015

Hamacher Resource Group and regional wholesaler Miami-Luken are preparing to roll out HRG’s TEMPS Category Manager program to Miami-Luken’s independent pharmacies later this year.

September 16, 2015

The vast majority of millennials indicate they would be more loyal to retailers offering the benefits they want most and they’re more likely to pay more for the experiences they value.

September 16, 2015
Target’s new LA25 initiative will bring the company’s Beauty Concierge service to 25 Los Angeles-area stores, alongside other enhancements and new features.
September 15, 2015

According to a new Happiest Minds survey, 38% of retailers enable their customers to engage with their brands across stores, kiosks, the web, mobile, social and call center. 

September 15, 2015

 It might still technically be summer, but a new survey from Rubicon Project is showing that the holidays are already on consumers’ minds in the U.S., U.K. and Canada.

September 14, 2015

Food Lion is showcasing its redesign of its private label products by offering a special discount to customers who buy its store brands.

September 14, 2015

A new study shows that retailers might not know their best customers as well as they should. 

September 10, 2015

According to the sixth annual Shopping Experience Study of more than 5,000 consumers by Cognizant, 64% of respondents said they buy online at least once a month, and 13% make weekly purchases.

September 9, 2015

Customer-to-customer will be the next stage of business model evolution in healthcare, according to Frost & Sullivan.

September 4, 2015

Retail analytic company RetailNext on Friday announced its monthly Retail Performance Pulse, showing a 7.3% year-over-year decrease in sales and a 9.9% decline in traffic at physical stores for August.

September 3, 2015

A new study has found that a majority of shoppers feel positively about shopping in stores and more than half think that technology can enhance the retail experience.

September 2, 2015

Kmart has paid the U.S. government $1.4 million to resolve allegations that it improperly used drug manufacturer coupons and gasoline discounts to reduce pharmacy costs for Medicare patients at Kmart pharmacies.