July 24, 2013

Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.

June 26, 2013

The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.

May 2, 2013

DSN caught up with Cigdem Topalli, brand manager for Geritol and Feosol at Meda Consumer Healthcare, to talk about what the company is doing to breathe new life into Geritol — a brand that resonates more with baby boomers — to better appeal to today’s 30-somethings.

February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

April 20, 2012

With today’s still-recovering economy, retailers and manufacturers are walking a marketing tightrope, carrying a balancing pole with shelf pricing and promotions on one end and gross profit margin on the other. DSN caught up with Glen Davis, president and CEO of the Competitive Promotion Report, to get some perspective on how that’s being done.

January 18, 2012

In an effort to tap into the minds of some of the industry's top executives, Drug Store News recently sat down and talked with some of these leaders in a multipart executive viewpoint video series.

May 28, 2015

Retailers are increasingly elevating their game and looking to better connect with consumers via personalization and Canada’s Shoppers Drug Mart is no exception.

May 21, 2015

Dollar Tree to identify buyer of 330 Family Dollar locations in coming week. 

May 19, 2015

Consumers who access social media during the shopping process are four times more likely to spend more, a recent Deloitte Digital study found. 

May 18, 2015

Rite Aid launches wellness+ with Plenti ad campaign showcasing how consumers can earn more Plenti points by shopping multiple retailers. 

May 18, 2015

According to a recent shopper survey, the hands-on shopping experience available through brick-and-mortar retailers is more desirable to shoppers. 

May 15, 2015

Costco is trying to increase its membership base in Canada with an innovative social media campaign.

May 14, 2015

DSN talks with Andrew Simon of BrandShop to discuss digital solutions and customer enagement in the CPG space. 

May 11, 2015

M&M’s brand aims to raise both money and awareness for its Red Nose Day campaign by asking consumers to make someone else laugh. 

May 11, 2015

Boston Retail Partners’ 2015 CRM/Unified Commerce Survey indicates that 87% of retailers plan to use gamification to engage the customer within five years.

May 7, 2015

Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics

May 6, 2015

Global beauty sales, already a nearly $400 billion market, is on the verge of explosive growth from emerging markets, but will see an industry in flux as consolidation and technology disrupt channels of distribution

May 6, 2015

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. 

May 5, 2015

Baby laundry detergent brand Dreft is expanding its product lineup to align with every baby life stage, from toddlerhood and beyond.

May 4, 2015

Indyme launches vibration-activated shrink detector. 

May 4, 2015

Weis Markets delivered a 3.7% increase in first-quarter sales, though net income was down 11.2%. 

May 4, 2015

Rite Aid on Monday announced it will transition its existing loyalty program to the new wellness+ with Plenti.

May 1, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.