September 6, 2012

Safeway will package $150 million in real healthcare savings into an overall wellness strategy to be implemented over the course of 2013, the grocer's chairman and CEO Steve Burd told analysts Thursday morning at the Goldman Sachs 19th Annual Global Retailing Conference.

September 6, 2012

Walgreens on Thursday announced that customers can begin online enrollment into its new customer loyalty program, Balance Rewards.

August 30, 2012

Kroger announced that its customers can enjoy their summer fuel savings through December.

August 24, 2012

Details of Walgreens' new loyalty card — Balance Rewards — that's debuting next month were revealed in a New York Times report.

August 20, 2012

A new network allows customers to use tablets to participate in customer loyalty programs, according to published reports.

August 16, 2012

Members of Rite Aid's loyalty card program will have special reward points added to their cards automatically starting next month, the retail pharmacy chain said Thursday.

August 8, 2012

Safeway shoppers looking to save at the pump this summer and beyond no longer will be able to, according to published reports.

August 7, 2012

Rite Aid has joined a prescription discount card program for Hispanics, the group offering the card said Tuesday.

August 3, 2012

Kmart announced it is providing its customers with back-to-school offers.

July 30, 2012

In 2006, Time magazine added a twist to its annual “Person of the Year” cover story, replacing the usual picture of some prominent individual with a picture of a glossy computer screen to show that social networking had made “you” the person of the year. Now, the idea that it’s all about “you” has percolated into retail. 


July 30, 2012

“It’s actually an illusion that those boxers are separate entities. The separate entities are just the way we choose to perceive them. The boxers, you, me — we’re all part of the same quantum field. Think of the two boxers as ocean waves or currents of air — two tornadoes, say. They appear to be two separate things, but they’re not. Tornadoes are just wind. The wind stirred up in different directions. The fact is nothing is separate. Everything is connected. The shapes we see exist only in our own consciousness.”

July 30, 2012

Everybody loves a comeback story, and it looks as though the pharmacy retail industry has one of its own in the making as Rite Aid’s latest earnings report showed another strong quarter for the Camp Hill, Pa.-based chain, which has been steadily growing its sales and narrowing its losses for several quarters already.


July 19, 2012

Safeway is looking to its recently launched Just for U loyalty program, which this month became available across all U.S. divisions, to help drive a positive sales story through the rest of the fiscal year.

June 21, 2012

Leveraging the deep understanding of its customer base via insights gained through its ExtraCare loyalty program, CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

June 15, 2012

This month, DSN C2B Mobile Insights presents the Drug Store Shopping Report Card. We asked our C2Bers to rate their most recent trip to the drug store — or wherever it is they go primarily to shop for pharmacy and health and beauty items. We received more than 1,500 responses from all over the country.

June 14, 2012

Kroger on Thursday posted its 34th consecutive quarter of positive identical-supermarket sales, vetting the company's approach to competing in the food industry not as a traditional food retailer, but as a retailer that happens to sell its customers a lot of food.

May 23, 2012

Target has joined the Shopkick program, making it the largest retailer to reward its guests for using the app via their smartphones.

May 7, 2012

Kroger announced that it has kicked off a sales event during May that will support the broad range of programs and services the United Service Organizations provides to service members, their families and veterans.

April 13, 2012

A new study released Thursday by MarketTools found that 63% of shoppers said they have changed their shopping habits in the past six months, with the majority reporting changes to seek more value.

April 13, 2012

One of the highlights for Rite Aid’s business has been Wellness+, its loyalty card program that has played a major role in driving growth in the company’s comps, as well as attracting new and more loyal customers.


April 12, 2012

TIBCO Software on Thursday announced that Pharmaca Integrative Pharmacy will be leveraging loyalty management solutions from TIBCO Loyalty Lab as part of a loyalty card program.

March 27, 2012

Move over dump bins, endcap displays and newspaper circulars and make room for the new high-tech kid on the retail block — digitization.

January 18, 2012

Harris Teeter has launched its Rx Punch Card promotion, which can help loyalty program customers save on groceries when they fill or transfer a prescription to one of the chain's pharmacy locations.

January 17, 2012

Royal Bank of Canada and Shoppers Drug Mart are launching a nationwide program that makes it more convenient for Canadians to bank and earn rewards at Shoppers Drug Mart/Pharmaprix locations throughout the country.