August 28, 2013

CVS Caremark plans to shorten the length of in-store receipts members of its ExtraCare loyalty program receive by about 25%. In a recent Facebook posting, CVS announced that in response to customer complaints it had found a way to shorten the length of receipts without reducing the amount of ExtraCare rewards and savings offered on them.

August 26, 2013

Members of Sears Holdings Corp.'s loyalty program can increase their reward points by linking certain credit and debit cards to their accounts, the retailer said Monday.

August 6, 2013

A new system allows members of Sears Holdings' Shop Your Way loyalty program to donate the same way they would give to a wedding registry.

August 5, 2013

Walgreens reported July sales of $6 billion, an increase of 8%. Sales in comparable stores increased by 6.3% in July.

July 31, 2013

Kmart is offering savings on gas to members of its loyalty program who purchase Procter & Gamble products, the mass merchandise retailer said.

July 31, 2013

Walgreens continues to associate its brand with all things "well" with an ad campaign on the retailer's YouTube page that links its Walk with Walgreens initiative to the company's Balance Rewards loyalty program.

July 30, 2013

As reported in DSN Monday, Rite Aid is launching a nationwide marketing campaign around Wellness65+, the latest extension to its Wellness+ loyalty card program, aimed at seniors.

July 29, 2013

Rite Aid is launching a marketing campaign centered around its new extension to the Wellness+ loyalty card program aimed at seniors, the retail pharmacy chain said.

July 22, 2013

Sears is offering electronic coupons for back-to-school shopping that it's calling the first of their kind.

July 15, 2013

Loblaw Cos. and Shoppers Drug Mart signed a definitive agreement under which Loblaw will acquire Shoppers Drug Mart. The move follows the acquisition of Safeway Canada by Sobey's last month and a growing incursion of U.S. retail north of the border, including both Target Canada and Walmart Canada.

When Loblaw announced last week it would debut a new health-focused format to take on Whole Foods, no one could have expected it would make a deal to become the No. 1 pharmacy retailer in Canada, leapfrogging from No. 8 to that top spot with the stroke of a pen. Together the companies will operate 1,797 pharmacies across a total of 2,348 locations, meaning 1-in-5 Canadian pharmacies now will be operated by the merged company. Shoppers Drug Mart represents $4.9 billion in annual pharmacy sales, representing 47.3% of sales and $3.9 million in pharmacy sales on a per store basis. And if Loblaw's pharmacy sales are brought up to that level, the merged companies will represent $6.8 billion in pharmacy revenue.

July 10, 2013

CVS/pharmacy and private sector benefits program Veterans Advantage have announced a new in-store savings program for Veterans Advantage's VetRewards Card members, honoring military and veteran families with savings on thousands of CVS/pharmacy brand products at CVS/pharmacy stores.

July 9, 2013

Kroger on Tuesday announced a definitive merger agreement under which Kroger will purchase all outstanding shares of Harris Teeter for $49.38 per share in cash as part of a deal valued upward of $2.5 billion.

June 24, 2013

A recent KPMG survey found that almost half (40%) of retailers will be looking to invest in technology to help grow their respective businesses. And engaging the customer through social media and loyalty apps may become significant, as 37% of retailers expect customer retention is the key to growth while 35% suggested adding to their customer bases is key.

It further illustrates the fact that marketers need to take an omnichannel approach to engage today's consumers.

That significance within social media and loyalty apps is simple, really. Marketers can't expect to generate a trip if they're not effectively reaching the consumer with their marketing messages. After all that's the underlying premise of omnichannel retailing — reaching the consumer with a shopping solution wherever, whenever and however she wants that solution, and then personalizing that solution with the help of big data analytics.

June 20, 2013

Still fresh from its sale to AB Acquisition LLC, Albertsons has started notifying shoppers that its Preferred Card loyalty program is no longer available.

June 20, 2013

Rite Aid posted its third consecutive profitable quarter Thursday morning as it launched the largest extension to date to its loyalty card program and continued growing the latest iteration of its new store format.

June 19, 2013

Rite Aid is launching an extension to its Wellness+ loyalty card program aimed at elderly customers, the retail pharmacy chain said Wednesday.

June 18, 2013

Royal Ahold has hired Hanneke Faber as chief commercial officer as part of a new executive committee leadership structure that the Dutch supermarket operator said would allow it to accelerate its "reshaping retail" business strategy by simplifying governance structure and decision making.

June 18, 2013

Memberships in drug store loyalty programs have grown by 45% over the past couple years to total more than 140 million, according to a new report.

April 26, 2013

GNC expanded nationwide its new Member Price Program, which will incorporate GNC’s current loyalty program boasting close to 7 million active members.

April 25, 2013

Safeway shares dropped dramatically Thursday morning as the company reported $10 billion in sales for its first quarter 2013 ended March 23, which is essentially flat as compared with the first quarter of 2012.

April 25, 2013

Watertree Health has hired former NBA champion John Salley to market its free prescription discount cards, the company said.

April 21, 2013

According to research, ownership of smartphones and tablets in particular have grown rapidly over the past couple of years, and that has created a multi-headed omnichannel hydra of a customer who retailers across all channels are desperately trying to appease.

April 2, 2013

Walgreens on Tuesday announced that walking, running and weight management goals can be logged and tracked through Steps with Balance Rewards, the retailer's customer loyalty program.

March 29, 2013

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

The program has been widely described as an effort by Google to compete with e-commerce giant Amazon, but what sets Google Shopping Express apart is its sourcing partnership with brick-and-mortar retailers, particularly Target, which itself has made significant investments in omnichannel retail, most recently with its purchases of two online cooking-equipment retailers. As a whole slew of developments over the past couple of weeks has shown, omnichannel is becoming a key component of many retailers' business.