May 28, 2015

Retailers are increasingly elevating their game and looking to better connect with consumers via personalization and Canada’s Shoppers Drug Mart is no exception.

May 18, 2015

Rite Aid launches wellness+ with Plenti ad campaign showcasing how consumers can earn more Plenti points by shopping multiple retailers. 

May 11, 2015

Boston Retail Partners’ 2015 CRM/Unified Commerce Survey indicates that 87% of retailers plan to use gamification to engage the customer within five years.

May 7, 2015

John Learish, SVP marketing for Rite Aid, explains Rite Aid's participation in what is a first for the U.S. retail industry: A coalition loyalty card program called Plenti that represents a partnership among several national iconic retail brands

 

May 6, 2015

Global beauty sales, already a nearly $400 billion market, is on the verge of explosive growth from emerging markets, but will see an industry in flux as consolidation and technology disrupt channels of distribution

May 6, 2015

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. 

May 4, 2015

Rite Aid on Monday announced it will transition its existing loyalty program to the new wellness+ with Plenti.

May 1, 2015

Bi-Lo Holdings wants to tap into its shoppers’ digital lifestyles with a 360-degree mobile app and website experience that delivers personalized coupons based customer shopping habits.

April 27, 2015

DunnhumbyUSA and Kroger  announced a new arrangement that the companies said will offer great flexibility regarding the use of data.

April 22, 2015

From the beginning, Pharmaca’s format has included expert health advocates — professionals licensed in such fields as nutrition, skin care, homeopathy, naturopathy and herbal studies — who work in conjunction with pharmacists to develop health treatments and regimens unique to each customer and patient. And that personal level of care and expertise extends to the chain’s expanding beauty selection, as well.

April 20, 2015

Kmart and Shop Your Way have unveiled the new Shop Your Way Pharmacy Rewards Program.
 

April 16, 2015

Walgreens' Balanced Reward program focused on customer retention, according to a Loyalty360 Q&A with Walgreens. 

April 15, 2015

Walgreens Boots Alliance gave analysts a peek at the company's big-picture outlook during an all-day meeting Wednesday.

April 9, 2015

Purchases in brick-and-mortar stores still accounted for more than 94% of all retail sales in the United States last year, totaling $4.4 trillion. But according to the new “Reality of Retail” report from retail marketing firm InReality, consumers are shifting their in-store shopping habits.

April 1, 2015

Kroger has boosted its headquarter head count by 50%, according to a Cincinnati.com report. 

March 17, 2015

Mustela launches loyalty program, allowing expecting, new and experienced moms to connect, learn and shop all in one place.

March 17, 2015

Rite Aid is one of the key retail partners in a first for the U.S. market.

February 12, 2015

U.S. consumers hold 3.3 billion memberships in customer loyalty programs, the 2015 COLLOQUY Loyalty Census shows.

 

February 3, 2015

CVS/pharmacy's mobile app has undergone a complete transformation, with new features and an improved look and feel.

 

December 29, 2014

Rite Aid is ringing in the New Year by offering wellness+ members the opportunity to receive lifestyle and entertainment rewards.

October 10, 2014

Accenture on Thursday released its annual holiday shopping survey, finding that consumers are expressing increased optimism about their personal finances this year. 

October 6, 2014

Walgreens on Monday announced it is conducting a developer contest to encourage integration of its Balance Rewards application program interface.

 

September 23, 2014

Canada’s Loblaw Cos. has announced the expansion of its loyalty program, PC Plus, to No Frills stores across Western Canada and Ontario.

August 20, 2014

iBeacon technology, the Apple iOS 7 feature that helps mobile devices track their position relative to stationary beacons by using low-frequency Bluetooth transmissions, is getting quite a bit of attention from retailers.