August 19, 2014

While drug stores across North America have diversified their mix over the past few years, over-the-counter medications remain at the heart of most every pharmacy retailer's efforts, helping to maintain the drug channel's inherent value as a front-line healthcare provider and the outlet of choice for consumers suffering from a wide range of minor illnesses.

June 17, 2014

"Some suggest that the art of effective communication has been lost forever. We are living in a world of instantaneous, rapid-fire communication. I fear that our desire to respond rather than reflect has resulted in a society that spends more time trying to clarify rather than progressing," writes Dave Wendland, Hamacher Resource Group VP, in his latest blog entry.

June 13, 2014

Women today play a dynamic role in society, and brands and marketers — including those within the retail pharmacy space — are tirelessly working to earn her trust and loyalty, as she often makes most of the healthcare decisions for her family.

May 20, 2014

"Should a Medicare senior’s “preferred” pharmacy be nine hours away by plane? Should a community pharmacy be reimbursed $300 below its cost of acquiring and dispensing a lifesaving drug? Should patients endure long trips for basic health services that a local community pharmacist is qualified to provide? Of course not," writes National Community Pharmacists Association CEO, B. Douglas Hoey in his latest guest blog entry.

May 16, 2014

Drug Store News recently sat down with Miranda Rochol, VP product and strategy for Healthcare Data Solutions, to discuss how comprehensive prescriber validation data solutions can save a pharmacy operation billions of dollars in costs.

May 5, 2014

"With advertising and other forms of traditional media playing a less dominant role in how consumers interact with brands, breaking through with packaging is more significant than ever," writes Crystal Bennett, partner at Little Big Brands, in her latest blog post.

April 30, 2014

"I remember the first time I worked in a pharmacy like it was yesterday. Not only was it fast paced and exhilarating, the work was also meaningful and beneficial to the community. I can hardly believe it’s been close to 20 years since I began behind the counter," writes Jonathon Kopf, pharmacy product manager for Emdeon, in his latest blog post.

April 21, 2014

"It is the race to attract shoppers and gain trips that is causing some retailers to lose their core identity which can potentially lead to puzzlement among consumers," writes Dave Wendland, Hamacher Resource Group vice president, in his latest entry.

March 20, 2014

Okay, I’ll admit it. I’m a fan of NBC’s "The Voice." It’s not because of the variety of talent that graces the stage and tries to wow the judges and the general public, but rather because of the blind auditions. For those unfamiliar with this popular television reality show, singers have a 90-second audition to make an impression on the panel of celebrity judges.

February 12, 2014

"You may have heard the good news: through proactive involvement from pharmacists all across the state, California recently passed a law (SB 493 in October, 2013) declaring that pharmacists are healthcare providers who have the authority to provide healthcare services within the state. The law creates a new category of pharmacists by statute, for those who meet the criteria, and as a result creates new opportunities for pharmacists to engage with others more traditionally understood as healthcare providers to assist patients in managing chronic conditions," writes Nathan Ludvigson, director, government business development at Emdeon.

February 6, 2014

"The unusually cold weather has likely put a deep freeze on retail sales, also. Not only did the retail sector experience a lackluster holiday shopping season, but now they are also hit with the reality that some shoppers are simply not going out into the cold. The winners may very well be online retailers," writes Hamacher Resource Group vice president Dave Wendland.

January 30, 2014

An article in the February 2014 Journal of Managed Care Pharmacy provides advice to researchers who are studying pharmacist-provided medication management in accountable care organizations (ACOs) and medical homes. In actuality, the article says as much about the NACDS Foundation as it says about the research itself.

January 10, 2014

One of the principles of association leadership says that an association should reflect the membership. Hopefully, NACDS’ approach to member service has resembled the can-do spirit of community pharmacy during the launch of exchange-based insurance.

December 5, 2013

Among diabetes sufferers and those with a diabetic in their household, the critical role of the physician in condition management is most visible, according to a recent online survey of more than 500 AccentHealth viewers. Eight-in-10 indicate their doctor is very or somewhat involved in their own or their household member's diabetes management; half report their doctor is their primary source for condition info — 43% more than those using the second-most common source, health-related web sites.

October 2, 2013

Secret-keeping in business is no joke, according to Hamacher Resource Group's Dave Wendland. According to Symantec, theft and misappropriation of trade secrets, customer lists and other intellectual assets is estimated to cost U.S. businesses $250 billion annually.

September 24, 2013

The healthcare industry has always had its fair share of buzz words and the pharmacy sector is no exception, said Emdeon's Kevin Mahoney. Medication synchronization, outcomes, clinical services, medication therapy management, accountable care organizations… our conferences and publications are full of experts discussing how pharmacies can successfully participate in these new opportunities. What I find to be so interesting in this new crop of go-to phrases is they all really boil down to one common element and that is patient care.

September 11, 2013

As I look around my part of the country, I can’t help but notice that leaves are starting to change colors, football fans of all flavors are gearing up for competition and pharmacies are stocked up with flu vaccine – ready to begin administration of the annual flu shots.

August 5, 2013

So is it true that all leaders have vision? Or put another way, can leaders be effective without vision? asks Dave Wendland, VP of Hamacher Resource Group. My instincts suggest that a prerequisite to effective leadership is the ability to create and ignite vision.

July 23, 2013

Emdeon's Gene Boerger said pharmacies are busily expanding into providing medical services, including providing basic healthcare screenings and immunization services. As a result, they are becoming healthcare providers, over and above their traditional roles. But just how well they are able to integrate within the healthcare continuum over the long term depends upon the strength of the bonds they are able to build with payers and medical providers … and those relationships are rooted in data connectivity.

June 25, 2013

The healthcare industry continues to prepare for ACA implementation and the expected influx of newly eligible patients, said Emdeon's Kevin Mahoney. Many pharmacies are changing their staffing models in preparation for customers with expanded Medicaid benefits — especially as we approach the New Year. This is a good time for me to remind you to be thinking about your eligibility program.

May 28, 2013

Risk is everywhere in our lives. The trick, as Mr. Buffett says, is to manage it through knowledge. Your exposure to risk in the pharmacy businesses may come about from various sources.

April 16, 2013

In today’s world, April is the time to begin preparations for the wave of patients who will start visiting pharmacies as early as August to be immunized. On the heels of a severe flu season, past trends suggest the demand for flu shots this year will be tremendous, says Emdeon's Mike Carmody.

April 12, 2013

A leading category manager who purchases a $4 billion category of business shared with me during a recent interview that he believes less than 5% of the companies calling on him “truly create meaningful value” and actually “get it.” He went on to share that, “they don’t understand or appreciate my definition of value.”

March 22, 2013

In my last UpMarketing post, Dart and Science, I described how combining quantitative and qualitative research with good old-fashioned gut instincts can drive results. This post examines a related topic: big data. Everyone’s talking about the mountains of data at their fingertips, just waiting for analysis and action. But it seems that no one has figured out an effective way to begin excavating to find the hidden treasure.