Kroger has reached a long-term agreement with IRI that will enable the firm to provide the nation's largest grocery chain with market measurment serices that further enhance its "Customer 1st" strategy.
Kroger is opening a larger format, called Kroger Marketplace, in the Memphis area. According to the Commercial Appeal, the Marketplace model adds departments for home fashion and design, bed and bath, kitchen and small appliances, apparel and shoes, and a Baby World. (Commercial Appeal)
The Little Clinic has become a vital healthcare source for millions of patients across the United States. To ensure that it stays that way, the company has expanded the breadth of the services it offers in some clinics and added new executives to its management team.
In a new study released exclusively to Adweek, Boston-based consultancy C Space homed in on consumer loyalty among the big retail players, attempting to flesh out some insights about what makes shoppers come back. (Adweek)
A recently released Dunnhumby report helps solve the consumer loyalty crisis in healthcare, noted the Cincinnati Business Courier in a report published Tuesday. It helps explain why health systems like UC Health or TriHealth are exploring collaborative agreements with Kroger's Little Clinic or CVS Health's MinuteClinic, the report noted. “The younger generations are very willing to engage in the more convenient platforms,” Cara Pratt, Dunnhumbyu SVP specialty retail and sector expansion, told the Courier. And “there isn’t a real sense of loyalty with consumers when it comes to primary care physicians.” (Cincinnati Business Courier)
Among supermarket rankings, Wegmans was the only supermarket that improved its score between 2015 and 2016, with a gain of one point, while whole foods dropped 10 points, Albertsons dropped 9 points, and Hannaford and Trader Joe’s both dropped eight points.
Retailers and technology vendors convened at the fifth annual Health, Wellness and Technology Roundtable to discuss what they see in the current technology today, what they expect in 2016 and some of the unmet technology needs.