Like all of Walgreens' flagships, the new Los Angeles store pushes the envelope on what consumers would expect to find in a typical drug store. In this segment of DSNTV Virtual Store Tours, DSN editor Rob Eder travels to Hollywood to meet with key members of Walgreens' merchandising and store design teams for a firsthand look at the new store.

In February 2006, Christopher and Kelly Jerry endured every parent’s worst nightmare when, during what was supposed to be her last course of chemotherapy treatment at Cleveland’s Rainbow Babies and Children’s Hospital, their 2-year-old daughter, Emily, unexpectedly died.

If you are like a lot of people, hanging a new calendar has inspired you to embrace new beginnings and experimentation. Every January morning begins with plans to put insights into action.

Walmart maintained an optimistic outlook for the holiday season despite a 1.5% third-quarter comp increase that reflected a modest deceleration in sales momentum seen earlier this year.

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

An annual seasonal hiring survey released Thursday by Snagajob indicated that more holiday jobs will be available this year than have been expected in any previous season in the study's five-year history.

This year’s Olympics coverage on NBC stood in stark contrast to the television network's failed attempt to offer expanded audience choice through their pay-per-view “Triplecast” in 1992. Remember that 20 years ago, NBC aired the Olympics through three pay-per-view channels? Their total number of subscribers, either for a one-day pass or any of the “gold,” “silver” or “bronze” packages probably couldn’t equal even the smallest service area for a major cable company.

Target's second-quarter sales increased 3.5% to $16.5 billion and the company’s profits grew 2.9% to $1.06 per share, 5 cents higher than analysts expected.

It seems that shoppers worldwide expect a seamless integration across online, social media, mobile and physical stores, according to a new global report released by Capgemini.

The 2012 National Association of Chain Drug Stores Marketplace Conference will kick off this weekend, boasting business programming and opportunities, as well as a glimpse of the innovations and programming that are in store for NACDS' Total Store Expo that will debut in 2013.

A "live help" feature, detailed information about products and services, and access to personal account information are the three most important features consumers expect to find at a company's website, according to an annual survey by Oracle.

Your store may be turning off potential customers without your even knowing it. Plenty of fully functional stores have this problem. How can you be sure yours isn’t one of them?