March 20, 2014

Okay, I’ll admit it. I’m a fan of NBC’s "The Voice." It’s not because of the variety of talent that graces the stage and tries to wow the judges and the general public, but rather because of the blind auditions. For those unfamiliar with this popular television reality show, singers have a 90-second audition to make an impression on the panel of celebrity judges.

March 13, 2014

Amazon is increasing the annual membership of its Amazon Prime service from $79 a year to $99. The online giant, which made the announcement on its homepage, had suggested last year that increased shipping costs would force it to raise the annual price of its premium membership.

March 10, 2014

Pinterest will emerge as a stronger alternative to Facebook and Twitter, according to global research and analytics firm Blueocean Market Intelligence. The company analyzed the online data of the nation’s top 100 retailers from September through December 2013 as part of its ongoing study assessing the business impact of top retailers’ social media efforts.

March 6, 2014

The NPD Group on Thursday signed a market information services agreement with Nielsen for school and office supplies retail market data and analytic services.

March 4, 2014

J.D. Power, in conjunction with Fortune Custom Publishing, recognized 50 companies that demonstrate the ability to provide the highest level of customer service based on their most important critics — their customers.

February 27, 2014

Sam's Club is piloting a new online subscription service — My Subscriptions — that allows consumers to automatically replenish consumables like diapers or printer cartridges, The Wall Street Journal's Market Watch reported Wednesday.

February 26, 2014

Many Americans would likely not return to a store if they experienced long checkout lines, according to new research from global retail technology company Omnico Group.

February 25, 2014

E-commerce has been and will continue to be a strong vehicle for how consumers buy beauty products, according to a new study released by digital marketing firm PM Digital.

February 24, 2014

While retailers have historically used the “multichannel” approach to reach consumers, the rapidly growing focus on the consumer and integrated, customer-focused technology has paved way for a “total retail” experience, according to a new report by PricewaterhouseCoopers.

February 14, 2014

Overall online shopping rose 8% during the week before Valentine's Day compared with the same period in 2013. Growth was particularly strong in the categories of gifts (up 20%), apparel (up 17%) and health and beauty (up 15%), as well as department stores (34%) compared with the previous year.

February 14, 2014

Pinterest will emerge as a stronger alternative to Facebook and Twitter, according to global research and analytics firm Blueocean Market Intelligence. The company analyzed the online data of the nation’s top 100 retailers from September through December 2013 as part of its ongoing study assessing the business impact of top retailers’ social media efforts

February 7, 2014

The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera.

February 6, 2014

"The unusually cold weather has likely put a deep freeze on retail sales, also. Not only did the retail sector experience a lackluster holiday shopping season, but now they are also hit with the reality that some shoppers are simply not going out into the cold. The winners may very well be online retailers," writes Hamacher Resource Group vice president Dave Wendland.

February 4, 2014

The Global Market Development Center released a new whitepaper, “Amazon in Focus: Overview,” which summarizes an analysis of Amazon’s business model, presented by Keith Anderson, VP and senior analyst at RetailNet Group, in a GMDC* Connect Videocast.

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

February 3, 2014

The National Retail Federation urged Congress to take a comprehensive approach as it contemplates a national response to criminal cyber attacks in which millions of consumers’ credit and debit card numbers were stolen.

January 31, 2014

Fifty-seven percent of consumers purchased digital gift cards in December 2013, and 43% purchased physical cards. Data from prepaid product and transaction services company InComm also shows that 80% of consumers purchased digital cards in the six days leading up to Christmas, and 20% of consumers purchased physical cards in the six days leading up to Christmas.

January 30, 2014

Target reportedly said a data breach at an unidentified vendor led to hackers obtaining phony credentials that allowed them to gain access to Target’s systems and steal the information for 40 million credit and debit cards, as well as the personal data of about 70 million consumers.

January 28, 2014

Most mobile shoppers redeemed a coupon directly from their mobile device last year, according to a recent study from shopping app Key Ring, which is part of G/O Digital, a Gannett company.

January 27, 2014

Eighty percent of U.S. consumers use the Internet when they shop. The fourth annual research study of shopper behavior, conducted by Cisco Consulting Services, revealed the percentage of “uber-digitals” shoppers, who regularly use their smartphones for their shopping decision-making, nearly doubled to 18% of the sampled population.

January 20, 2014

The Food Marketing Institute, a plaintiff in the litigation against the Federal Reserve’s interpretation of debit reform legislation by Congress under the Durbin Amendment, on Friday urged the Appeals Court to agree with U.S. District Court Judge Richard Leon’s July 31 decision.

January 14, 2014

eBay Enterprise on Monday announced the availability of a Ship-from-Store solution — what the company is calling a game-changing initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.

January 10, 2014

Customers' mailing addresses, names, phone numbers and email addresses were among the data stolen as part of a massive breach of payment card data at Target, the mass merchandise retailer said Friday.

January 6, 2014

Ahold USA has opened 120 pickup points for online orders as of the end of 2013, the supermarket operator said Monday.