Fifty-four percent of online shoppers feel that they are more conscious of their security online compared with 12 months ago, following a string of high-profile security breaches at various international retailers and brands. Of the 2,000 online consumers surveyed as part of EDigitalResearch's and IMRG's EcustomerServiceIndex, 50% felt that retailers should be doing more to keep them safe online, especially in the wake of yet more data and security breaches in 2014.
Beauty subscription company Birchbox has announced the opening of its first brick-and-mortar store in Manhattan, which leverages the insights and feedback gathered since the company’s launch in 2010 from its more than 800,000 active subscribers.
Kroger and Vitacost.com on Wednesday announced a definitive merger agreement under which Kroger will purchase all outstanding shares of Vitacost.com for $8 per share in cash, or approximately $280 million.
To help consumer packaged goods marketers maximize growth opportunities in the growing baby boomer/senior market, the latest IRI Times and Trends report, "Aging America: Carving Out Growth in Mature Markets," takes a closer look at the shopping and consumption habits of older consumers and how they shift throughout the golden years. The findings: A “golden opportunity.”
Looking to deliver “an honest view” of the retail environment, Kline & Co. has created a new research tool dubbed Shop Scout: A Mobile View of U.S. Beauty Shopper Behavior, which will be published monthly beginning fourth quarter 2014.
The National Association of Chain Drug Stores announced on Monday the creation of “Vision 2025” to provide attendees with a glimpse of “what comes next” in the industry through technology platforms, displays and interactive experiences.
Many retailers are focused on providing a seamless experience in the store, on the web or anywhere customers want to shop as they strive to enhance customer engagement, collect and analyze customer behavior and personalize the experience, according to the newly released Boston Retail Partners 1st Annual CRM/Unified Commerce Benchmark Survey.
The digital movement is no doubt revolutionizing the retail landscape as it has given rise to e-commerce, complexities to the path to purchase, shifts between planned and unplanned purchases, and changes to store trips. To remain competitive, retailers must develop new strategies and grasp the importance of an “omni-perspective.”
Shoppers report they value shopping as an experience and not just as a transaction, and are concerned about the expanding role of data in shaping and limiting this experience, according to "Truth About Shopping" study released Wednesday.
Fetch on Thursday announced the results of its "Engaging the Mobile Shopper" report, which was conducted among more than 300 U.S. adults ages 18 years to 60 years in order to uncover the true impact of mobile devices on brick-and-mortar retail.
Brick-and-mortar operators may be able to take solace in the fact that a growing number of consumers are reverse-showrooming, or 'webrooming,' according to a report published Friday by Merchant Warehouse.
Interactions, a firm that organizes product demonstrations for retailers and brands, on Tuesday released its second Retail Perceptions trend report, “The Rise of Webrooming: A Changing Consumer Landscape.”
After several months of sluggish retail sales, consumer shopping in the United States rebounded in April, according to the latest MasterCard SpendingPulse report, which aggregates national retail sales activity in the MasterCard payments network, coupled with estimates for all other payment forms, including cash and check.
The retail landscape can be extremely challenging to navigate, and perhaps no one knows that better than a smaller, niche brand battling against the big players for precious shelf space, working tirelessly to stay top-of-mind with retailers. The good news is that victory is possible.
Amazon has introduced same-day delivery to three cities, including Dallas, Los Angeles and San Francisco, and has discontinued same-day delivery in the Las Vegas market, according to a report published Thursday in the Washington Post.