July 26, 2013

A company in Finland is about to launch a payment system that allows customers to use their face, according to published reports.

July 25, 2013

Kmart is letting customers reserve items online and then pay for it and pick it up at the store, the mass merchandise retailer said.

July 25, 2013

Pretty in my Pocket, a mobile social beauty shopping and sharing platform, has partnered with Sparkfly, a mobile point-of-sale redemption technology platform, to launch, deliver and track closed loop, in-store mobile promotions. Signing on as the first brand partner to test the technology at Walgreens and Duane Reade locations throughout New York City is beauty giant L’Oréal Paris.

July 18, 2013

More than one-third of U.S. consumers say they're likely to spend more during the back-to-school season this year, according to a study.

July 12, 2013

A developer of revenue and payment cycle management and clinical information exchange software is expanding its payment network.

July 12, 2013

You can call it "taking the store out of the store." Whatever you call it, it's certainly another example of how routine the shattering of retail paradigms has become as retailers — online, brick-and-mortar and everything in between — find new ways to connect with consumers.

July 12, 2013

With less than 30 days to go before the start of the first-ever National Association of Chain Drug Stores Total Store Expo, slated for Aug. 10 to 13 at the Sands Expo and Convention Center in Las Vegas, DSN examined some of the can't-miss programming on tap for the game-changing conference that is projected to receive an unprecedented number of retailers and suppliers.

June 28, 2013

Drug Store News spoke with Eyad Farah, senior director of retail product development for McKesson U.S. Pharmaceutical, on the launch of a customizable, consumer-facing mobile solution for independent pharmacy operators that will be tied to its Your Pharmacy Online service. The app will officially debut in late summer and Farah explains what it means for Health Mart owners.

June 24, 2013

A recent KPMG survey found that almost half (40%) of retailers will be looking to invest in technology to help grow their respective businesses. And engaging the customer through social media and loyalty apps may become significant, as 37% of retailers expect customer retention is the key to growth while 35% suggested adding to their customer bases is key.

It further illustrates the fact that marketers need to take an omnichannel approach to engage today's consumers.

That significance within social media and loyalty apps is simple, really. Marketers can't expect to generate a trip if they're not effectively reaching the consumer with their marketing messages. After all that's the underlying premise of omnichannel retailing — reaching the consumer with a shopping solution wherever, whenever and however she wants that solution, and then personalizing that solution with the help of big data analytics.

June 21, 2013

RetailMeNot.com, a U.S. digital coupon website, announced the results of a mobile commerce survey reviewing consumers' current mobile commerce behaviors. The results were presented at the Internet Retailer Conference & Exhibition in Chicago on June 7.

June 17, 2013

Amazon has announced that it will offer a free, 90-day trial of a new same-day delivery service to customers in the Los Angeles area that includes fresh food. The service, Prime Fresh, is being offered to members of Amazon Prime members, and after 90 days, the company will offer to let them upgrade to Prime Fresh on a permanent basis, for $299 per year, from the current Amazon Prime price of $79 per year. The company tested the program for six years in Seattle and plans to expand it to San Francisco later this year.

As Amazon director and category for U.S. health and beauty told DSN in a profile of the company back in May, Wall Street didn't like the SuperSaver shipping program, and the company spent a net $2.9 billion on shopping in 2012, a 17% increase from the year before, according to its 2012 annual report. But according to one report, Prime actually is quite profitable, and members are among the online retailer's best customers.

June 17, 2013

Retailers are increasingly recognizing that technology is key to driving growth and bolstering customer engagement, and research suggests that companies take an omnichannel approach to reach shoppers in today’s challenging environment plagued by changing consumer confidence and high national unemployment rates, according to recent research.

June 13, 2013

Retail sales are up nearly 5% from one year ago, according to the latest numbers from the Department of Commerce.

June 11, 2013

Amazon is giving a free trial of its fresh-food delivery service to premium customers in the Los Angeles area, according to published reports.

June 10, 2013

Amazon is looking to expand its grocery-delivery and locker businesses, according to published reports.

June 10, 2013

The Master of Professional Studies degree program in Cosmetics and Fragrance Marketing and Management at the Fashion Institute of Technology in New York City recently showcased its final projects at the annual FIT Capstone presentation. This year’s presentation focused on “Beauty in a Digital World.”

Beauty is helping to redefine the customer experience of shopping a drug store and is helping retailers set themselves apart from rivals in a very competitive environment.

June 3, 2013

Independent pharmacy was provided a social media stepping stone with last week's announcement pairing the National Community Pharmacists Association and RxWiki. The companies announced a joint digital solutions offering that will raise the profile of independents across both social media and mobile platforms.

June 3, 2013

Integration of social and mobile media, as well as shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online, according to a new study.

May 30, 2013

The challenge for retailers and consumer packaged goods manufacturers these days is how to make a molehill out of a mountain. Big data can seem overbearing to many as they try to ascertain how to mine actionable insights out of those reams of data, all while maintaining the speed to market that today's retail climate demands.

May 28, 2013

A trade group representing the retail industry is requesting that a federal judge throw out a proposed settlement in an antitrust lawsuit over credit card swipe fees.

May 23, 2013

A recent study conducted by The Integer Group and M/A/R/C Research, and unvelied in the latest issue of The Checkout, found 16% of Hispanic shoppers use their mobile device to make purchases, compared with just 12% of general market shoppers.

May 22, 2013

Swirl launched a new software platform specifically designed to attract and influence in-store shoppers with micro-targeted digital content and real-time, personalized offers delivered to consumers' smartphones while they shop.

May 14, 2013

Aisle411, a mobile retail navigation service, announced that its mobile shopping and searchable store maps smartphone app is available to use within more than 12,000 retail stores throughout the United States.

May 9, 2013

Actively promoting an over-the-counter medicine outside of the retail box not only drives foot traffic, but it helps increase sales across households with a higher income and also more heavily indexed OTC product consumers, TABS Group CEO Kurt Jetta told attendees of a webcast covering a recent TABS Group Consumer Value Study.