October 29, 2014

As the holiday season approaches, shoppers are apprehensive about the rise in credit card breaches at major retailers and adjusting their shopping behavior accordingly. 

 

October 20, 2014

The complex interplay between online and in-person shopping in the United States has tilted slightly in favor of bricks-and-mortar retailers.

October 15, 2014

The majority of mobile users have looked at a retailer’s ad circular in the past 30 days, with nearly half of those viewing it within a mobile app, according to the findings of a recent study examining shopping behaviors of more than 11,000 mobile users. 


October 13, 2014

Kmart’s payment data systems were breached beginning in early September, possibly compromising certain debit and credit card numbers, the retailer has announced.

October 10, 2014

Accenture on Thursday released its annual holiday shopping survey, finding that consumers are expressing increased optimism about their personal finances this year. 

October 10, 2014

Amazon.com will be opening its first brick-and-mortar store in midtown Manhattan, according to a report in The Wall Street Journal published Thursday, citing people familiar with the plans. 

October 7, 2014

The 2014 holiday shopping season will be characterized by cautious spending, while economic realities create one of two American holiday shoppers: survivalists and selectionists.

 

October 6, 2014

As many as 35% of shoppers now use mobile devices to make purchases, representing an increase of 10% as compared to 2012.

 

September 29, 2014

Only 9% of retailers are leveraging customer data in a structured, usable way, according to HRC Advisory, a retail advisory firm and unit of Hilco Global.

September 24, 2014

As the nation continues to move slowly toward economic improvement, stores and online retail outlets should expect to see an uptick in holiday sales this year, according to Deloitte's annual retail holiday sales forecast. 

September 23, 2014

The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season. 

September 22, 2014

Online retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure for the 2014 holiday season. 

September 3, 2014

Many retail executives said their organizations have adopted an omnichannel strategy to link the consumers' in-store experience with the company's website, mobile device application and social media platforms in an effort to better respond to an increasingly online and mobile customer, according to KMPG’s 2014 Retail Outlook Survey.

August 28, 2014

Consumer packaged goods companies need to plan for a “1-5-10” market in the United States during the next five years, in which digital’s current 1% penetration will likely expand to 5% and could accelerate to as much as 10% in short order, according to a new report, "The Digital Future: A Game Plan for Consumer Packaged Goods," prepared for the Grocery Manufacturers Association by The Boston Consulting Group, Google and IRI. 

August 27, 2014

A Nielsen study released Wednesday found that Americans are lagging behind their Asian and European counterparts when it comes to online shopping. 

August 22, 2014

In the age of omnichannel retail, brick-and-mortar stores, more than any other channel, are still the most important part of a successful omnichannel approach to retail, according to a recent report by consulting group A.T. Kearney.

August 22, 2014

What if you could replicate the physical in-store experience on the Web? The concept sounds incredibly powerful.

August 19, 2014

A coalition of retail groups on Monday filed a joint-merchant petition with the Supreme Court seeking its review of the March 2014 swipe fee decision by the U.S. Court of Appeals for the D.C. Circuit.

August 18, 2014

About 36% of shoppers don’t plan to do back-to-school shopping this year, up from 31% in 2013 and 28% in 2012, according to a new study by the Integer Group and M/A/R/C research.

August 13, 2014

Amazon launched a mobile point-of-sale solution called Amazon Local Register that gives merchants a low-cost payment acceptance method while providing it with new insights into offline commerce.

August 13, 2014

Nine-in-10 retailers report selling on online marketplaces, and 64% use digital marketing.

August 13, 2014

Target Canada has announced several initiatives aimed at improving its business performance and to better deliver the Target brand experience to Canadian guests.

August 6, 2014

Amazon.com on Wednesday expanded same-day delivery with new “Get It Today” capabilities.

July 29, 2014

Amazon on Monday announced the launch of the 3D Printed Products store.