October 18, 2012

Target is enticing shoppers this holiday season with new initiatives, including price match, exclusive gift offerings and shoppable advertisements.

October 17, 2012

An online consumer survey shows that nearly half of consumers go into brick-and-mortar stores with their smartphones to research items without buying them and then looked for the same item at a lower price online.

October 15, 2012

More than half of consumers say they plan to spend $500 or more on gifts this holiday season, slightly more than what they planned on spending in 2011, according to PriceGrabber’s winter holiday shopping survey.

October 10, 2012

It seems that consumers' holiday spending intentions are more positive than last year, according to NPD's 11th annual holiday retail study.

October 10, 2012

While out-of-stock items and inventory performance remain top of mind, retailers' concerns about understanding customer preferences — along with their own ability to respond to those preferences with new ideas about pricing and promotions — have become top business challenges, according to a survey of 96 retailers published Wednesday by Retail Systems Research.

October 2, 2012

I was fortunate. I was born into a wonderful family. Each of my four siblings and I have certainly chosen individual paths, but it is amazing how interconnected we remain and how we can still rely on each other when necessary.

October 2, 2012

Survey results released Tuesday by online shopping site PriceGrabber found that 88% of shoppers plan to research their holiday gift purchases in advance to find the best deals.

September 26, 2012

Deloitte is forecasting holiday sales will increase between 3.5% and 4% as the economy's health and the presidential election take center stage among consumers this fall.

September 26, 2012

The National Retail Federation estimated that U.S. retailers and their customers are benefiting from savings of up to $18 million every day since the implementation of debit card swipe fee reform.

September 21, 2012

Once again, mobile capabilities made headlines as a study by ComScore revealed that nearly 86 million Americans are now shopping on their smartphones. To put it another way: That’s 4-out-of-5 smartphone users.

September 21, 2012

Target customers who receive the retailer's mobile coupons now can access them on their iPhone or iPod Touch via Passbook.

September 20, 2012

Retailers are up in arms over the proposed settlement filed in July of antitrust lawsuits by merchants against Visa, MasterCard and the nation's largest banks.

September 19, 2012

While holiday retail sales will remain flat or only slightly up from last year, emerging consumer buying trends will have significant implications for retailers, according to a new survey from Booz & Co.

September 18, 2012

As of Sept. 15, California became the eighth state in which Amazon.com will levy sales taxes on purchases made by residents in that state. Pennsylvania joined that group two weeks prior. Add to that the five states that don’t have any sales taxes, and that’s 13 states where national brick-and-click retailers are competing on a level playing field with the pure-play online retail juggernaut. 


September 17, 2012

As of Saturday, California became the latest state to implement "sales tax fairness," in requiring online-only retailers to begin collecting sales taxes on products sold to California residents.

September 11, 2012

The National Retail Federation is set to go to court in order to block the proposed $7.25 billion settlement of a federal antitrust lawsuit over Visa and MasterCard credit card swipe fees.

September 10, 2012

Belkin has unveiled a new collection of sleeves for the latest Amazon Kindle.

September 7, 2012

User engagement is critical to driving brand loyalty. Mobile gaming can offer a unique perspective on how consumer packaged goods firms can engage their consumers.

August 30, 2012

Online giant Amazon.com will begin collecting a 6% state sales tax on purchases being shipped to Pennsylvania beginning Sept. 1, according to published reports.

August 30, 2012

As of Sept. 1, some 1.2 million Pennsylvanians will be able to go to bed at night secure in the knowledge that their jobs won't be drowned out by some online juggernaut. And by the middle of September, 3.1 million Californians will be able to breathe that same sigh of relief.

August 29, 2012

Global consumers' intent to buy food and beverages online has jumped 44% in two years, and more than one-quarter (26%) said they planned to purchase food and beverage products by way of a device with Internet access — such as a computer, mobile phone or tablet — in the next three to six months, according to Nielsen.

August 28, 2012

Self-checkout technology continues to rise in importance at retailers in North America, according to a new study by IHL Group.

August 27, 2012

Do you doubt the importance of having a multichannel strategy to reach shoppers? If so, consider the fact that — for as little 2.5% off — nearly half of your customers will walk out of the store to make their purchase online. How about a 5% discount? Well, that number jumps to 60% of shoppers who will leave.

August 27, 2012

It seems that consumers' outlook on the economy is influencing how they will shop this upcoming holiday season, according to a new survey.