November 13, 2014

According to Nielsen’s 2014 Holiday Retail Sales Forecast, nearly 25% of consumers polled had already started their holiday shopping in September.

November 13, 2014

"Consumerism is alive and well in the retail healthcare industry. Empowered, committed, and demanding, today’s shopper has embraced change and rapidly taken control of their personal health and well-being," writes Hamacher Resource Group VP Dave Wendland. 

November 7, 2014

Kantar Retail’s recent analysis of Amazon Prime Pantry confirms that its merchandising approach, unique business model and pricing strategy have little in common with clubs.

November 6, 2014

Amazon.com on Thursday posted a YouTube video announcing the launch of Amazon Echo, a plug-in device designed to provide information, music, news and weather.

November 6, 2014

As many as 53.8% of shoppers who use their mobile devices inside physical retail locations are researching and comparing prices of different stores.

November 5, 2014

As many as 60% of shoppers wait until November before they start their holiday gift buying, with 31% hitting the stores around Nov. 1 and 29% waiting until Black Friday.

November 5, 2014

Both Walgreens and Amazon.com advanced in the 2014 Kantar Retail PowerRanking Survey released Tuesday. Walgreens climbed from the No. 10 spot to No. 9 and Amazon.com went from No. 8 to No. 5.

November 5, 2014

Amazon this fall piloted the use of mobile app Flywheel and licensed cabs in San Francisco and Los Angeles, according to a report published in the Wall Street Journal Wednesday.

November 4, 2014

Boston Retail Partners on Monday released a survey that highlights the issue of social media and technology solutions to deliver the products consumers want in an uninterrupted shopping experience. 

November 4, 2014

U.S. retailers have emerged with an optimistic outlook for the upcoming holiday season, according to a recent BDO USA survey.

 

October 29, 2014

As the holiday season approaches, shoppers are apprehensive about the rise in credit card breaches at major retailers and adjusting their shopping behavior accordingly. 

 

October 20, 2014

The complex interplay between online and in-person shopping in the United States has tilted slightly in favor of bricks-and-mortar retailers.

October 15, 2014

The majority of mobile users have looked at a retailer’s ad circular in the past 30 days, with nearly half of those viewing it within a mobile app, according to the findings of a recent study examining shopping behaviors of more than 11,000 mobile users. 


October 13, 2014

Kmart’s payment data systems were breached beginning in early September, possibly compromising certain debit and credit card numbers, the retailer has announced.

October 10, 2014

Accenture on Thursday released its annual holiday shopping survey, finding that consumers are expressing increased optimism about their personal finances this year. 

October 10, 2014

Amazon.com will be opening its first brick-and-mortar store in midtown Manhattan, according to a report in The Wall Street Journal published Thursday, citing people familiar with the plans. 

October 7, 2014

The 2014 holiday shopping season will be characterized by cautious spending, while economic realities create one of two American holiday shoppers: survivalists and selectionists.

 

October 6, 2014

As many as 35% of shoppers now use mobile devices to make purchases, representing an increase of 10% as compared to 2012.

 

September 29, 2014

Only 9% of retailers are leveraging customer data in a structured, usable way, according to HRC Advisory, a retail advisory firm and unit of Hilco Global.

September 24, 2014

As the nation continues to move slowly toward economic improvement, stores and online retail outlets should expect to see an uptick in holiday sales this year, according to Deloitte's annual retail holiday sales forecast. 

September 23, 2014

The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season. 

September 22, 2014

Online retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure for the 2014 holiday season. 

September 3, 2014

Many retail executives said their organizations have adopted an omnichannel strategy to link the consumers' in-store experience with the company's website, mobile device application and social media platforms in an effort to better respond to an increasingly online and mobile customer, according to KMPG’s 2014 Retail Outlook Survey.

August 28, 2014

Consumer packaged goods companies need to plan for a “1-5-10” market in the United States during the next five years, in which digital’s current 1% penetration will likely expand to 5% and could accelerate to as much as 10% in short order, according to a new report, "The Digital Future: A Game Plan for Consumer Packaged Goods," prepared for the Grocery Manufacturers Association by The Boston Consulting Group, Google and IRI.