February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

January 23, 2015

Mobile is increasingly influencing all stages along the shopper’s path-to-purchase for CPG items. New research from mobile audience intelligence firm NinthDecimal examines how mobile usage and marketing is transforming how shoppers interact with CPG brands.

 

January 12, 2015

As the use in-store mobile payment becomes more pervasive, consumers require increased education on the performance and ease of use of mobile pay services, a recent survey by Verifone of U.S. consumer attitudes suggested.

 

January 9, 2015

For the month of December, brick-and-mortar retailers realized a 6.5% decline in year-over-year sales

January 8, 2015

"It wasn’t terribly long ago that a merchant could literally locate a storefront, hang a shingle, stock some merchandise, and claim themselves a retailer. Oh my how times have changed," writes Hamacher Resource Group VP Dave Wendland in his latest blog post.

January 7, 2015

Amazon and Procter & Gamble are taking multi-tasking to a whole new level by placing ads that have barcodes you can scan using the Amazon app in public bathroom stalls , according to a report by CNN Money.

January 6, 2015

Now that we are kicking off the first work week of the New Year, it’s time to look ahead at three technologies likely to disrupt retail in 2015.

December 29, 2014

Amazon reported that its 20th holiday brought record growth for Amazon Prime and it saved customers more than $2 billion on free two-day shipping through Amazon Prime and other free shipping offers. In addition, 100 million more items shipped for free this holiday compared with last.

December 23, 2014

Spend on prepaid gift cards is on the rise this holiday season, as a significant majority (70%) of shoppers plan to purchase gift cards this season, according to an interim holiday spending report released by Stored Value Solutions, a provider of gift cards and stored-value services.

December 18, 2014

Manhattan residents have the opportunity to receive Amazon deliveries faster than even before.

December 18, 2014

Target chairman and CEO Brian Cornell, who took the helm earlier this year, is making a string of executive changes to help fuel the retailer's digital transformation and enhance the guest experience.

December 17, 2014

E-commerce is now an integral part of the beauty business as nearly half of consumers buy more beauty and personal care items online this year compared with last year, according to A.T. Kearney’s new Beauty and the E-Commerce Beast: 2014 Edition study.

December 15, 2014

More than half (56%) of Christmas shoppers surveyed typically have gifts left to purchase by the time "Panic Saturday,” the last Saturday to shop for holiday gifts before Christmas (also referred to as "Super Saturday"), rolls around. 

December 15, 2014

Today’s consumers increasingly shop online with home delivery, eliminating a valuable trip to the store where they can be enticed to make additional purchases.

 

December 5, 2014

Amazon has announced the launch of private-label baby products.

December 3, 2014

More than half (58%) of shoppers who use mobile devices indicate that they prefer to look up information on their devices while shopping, according to a new report released Tuesday by the Consumer Electronics Association.

December 3, 2014

A number of chief marketing officers have increased their overall marketing budgets for 2014 with a focus on the enhanced omninchannel shopping experience, according to a BDO USA survey released Tuesday.

December 3, 2014

Holiday shopping online at Sears and Kmart is booming, Sears Holdings announced Tuesday. 

December 3, 2014

A new study shows just how diluted Black Friday has become to holiday shoppers: Twenty-eight percent of shoppers shopped in stores on Nov. 22 and Nov. 23 and 34% of shoppers chose to shop in stores the weekend after Black Friday (Nov. 29 to Nov. 30), while 25% shopped on Black Friday, according to Kantar Retail.

December 2, 2014

Walmart on Tuesday announced that Cyber Monday 2014 was the biggest online day in its history for orders.

 

December 1, 2014

Consumer Reports last week projected less shopper traffic over the five days between Thanksgiving Day and Cyber Monday.

December 1, 2014

More shoppers are swiping their way to Thanksgiving holiday savings with mobile devices than ever before.

 

December 1, 2014

Black Friday isn't what it used to be. 

December 1, 2014

One-third of all Black Friday online revenue came from shoppers on mobile devices, up 48% over last year, reported Branding Brand on Saturday.