February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

August 27, 2015

"The popularity of digital coupons and shopping apps is at an all-time high," Meijer VP digital shopping and customer marketing Michael Ross says.

August 26, 2015

Between 2013 and 2016, mobile shopping will increase 42%, compared to regular e-commerce's 13%, according to Coupofy.com, a database of online coupon codes.

August 25, 2015

Amazon is reportedly planning to offer customers a new option for directly picking up orders.

August 21, 2015

A new survey found that the in-store experience matters more than ever, with 73% conducting research during their visit and 87% of respondents purchasing in person.

August 20, 2015

Drug Store News recently reached out to Instant.ly, an on-demand consumer insights platform that produces the Instantly Shelf Score, to measure consumer perception of three recent beauty product introductions based on purchase intent, product differentiation, desire and value proposition.

August 14, 2015

Retailers still have time to capitalize on what is turning out to be a late back-to-school shopping, according to a just-released study.

August 13, 2015

The NPD Group recently partnered with Univision Communications on a report titled The Hispanic Shopping Activity Service, which offers insight the behavior of Hispanic shoppers.

August 11, 2015

Rite Aid enables consumers at the checkout to use a number of mobile payment options, including Apple Pay and Google’s forthcoming Android Pay.

August 6, 2015

Canadian beauty retailer Shoppers Drug Mart on Thursday launched an e-commerce website called beautyBOUTIQUE.

August 5, 2015

 According to a new research study from Amazon.com and Pymnts.com titled “Innovation and the Digital Shopper,” 64% of respondents begin their shopping journey on online marketplaces.

August 4, 2015

An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that retailers will continue to see the number of back-to-school shoppers in their stores drop.

July 31, 2015

Walmart.com is kicking off hundreds of special buys timed to a historical spike in traffic when customers start the bulk of their back-to-school shopping.

July 27, 2015

A survey of more than 60,000 e-commerce shoppers  found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).

July 27, 2015

With plenty of last year's supplies stowed in the closet and the option to restock at-will, back-to-school shoppers may be in no hurry to fill their shopping baskets by August, according to a Deloitte survey.

July 24, 2015

Everyone from mass merchandisers to dollar stores has been getting into the grocery business in recent years, and the vertical may soon have a new and very large participant.

July 22, 2015

While paid search and email marketing still top retailers’ lists of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers.

July 21, 2015

E-commerce technology company Mobeam has appointed George Garrick as president and CEO, and Joseph Battoe as executive VP of retail and consumer solutions.

July 17, 2015

Amazon's Worldwide order growth on Prime Day increased 266% over the same day last year and 18% more than Black Friday 2014. 

July 17, 2015

While Amazon.com may be happy about its exact sales performance during its July 15 Amazon Prime Day sales event, the social media response probably did not meet Amazon’s expectations.

July 16, 2015

The majority of millennial parents (85%) are using their smartphones to help them shop brick-and-mortar retail locations, according to the results of a new study by Retale. But what’s especially interesting is how moms and dads use mobile differently.

July 15, 2015

Product reviews, social media posts and videos are having more of an impact on shoppers than ever before, according to a new survey from Bazaarvoice.

July 13, 2015

Wal-Mart is now taking the fight for customers directly to Amazon in a big way with a new pricing and shipping promotion that directly challenges the upcoming July 15 Amazon “Prime Day” event.

July 7, 2015

An expanded relationship between IBM and Adobe promises to give retail marketers new dynamic personalization powers to increase sales.