February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

August 4, 2015

An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that retailers will continue to see the number of back-to-school shoppers in their stores drop.

July 31, 2015

Walmart.com is kicking off hundreds of special buys timed to a historical spike in traffic when customers start the bulk of their back-to-school shopping.

July 27, 2015

A survey of more than 60,000 e-commerce shoppers  found that retailers can reduce abandonment by targeting customers who visited with the intent to buy, but didn’t complete a purchase (“true abandoners”).

July 27, 2015

With plenty of last year's supplies stowed in the closet and the option to restock at-will, back-to-school shoppers may be in no hurry to fill their shopping baskets by August, according to a Deloitte survey.

July 24, 2015

Everyone from mass merchandisers to dollar stores has been getting into the grocery business in recent years, and the vertical may soon have a new and very large participant.

July 22, 2015

While paid search and email marketing still top retailers’ lists of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers.

July 21, 2015

E-commerce technology company Mobeam has appointed George Garrick as president and CEO, and Joseph Battoe as executive VP of retail and consumer solutions.

July 17, 2015

Amazon's Worldwide order growth on Prime Day increased 266% over the same day last year and 18% more than Black Friday 2014. 

July 17, 2015

While Amazon.com may be happy about its exact sales performance during its July 15 Amazon Prime Day sales event, the social media response probably did not meet Amazon’s expectations.

July 16, 2015

The majority of millennial parents (85%) are using their smartphones to help them shop brick-and-mortar retail locations, according to the results of a new study by Retale. But what’s especially interesting is how moms and dads use mobile differently.

July 15, 2015

Product reviews, social media posts and videos are having more of an impact on shoppers than ever before, according to a new survey from Bazaarvoice.

July 13, 2015

Wal-Mart is now taking the fight for customers directly to Amazon in a big way with a new pricing and shipping promotion that directly challenges the upcoming July 15 Amazon “Prime Day” event.

July 7, 2015

An expanded relationship between IBM and Adobe promises to give retail marketers new dynamic personalization powers to increase sales.

July 7, 2015
Although summer vacations have just begun for many schoolchildren, parents already have back-to-school shopping on their minds.
 
July 6, 2015

Amazon’s latest gambit to encourage shoppers to buy a $99 Prime membership and goose second quarter sales involves the creation of quasi-holiday called “Prime Day.”

July 6, 2015
A retailer’s social media activity has a greater impact on shoppers than the company’s website, according to the Digital Shopping Tool Impact Study 2015 from marketing technology provider Epsilon.
June 26, 2015

Former Walgreens executive Miguel Almeida has joined yoga-inspired athletic apparel company Lululemon Athletica as EVP digital.

June 26, 2015

The world’s largest online retailer will soon be driving around and selling product out of a truck — a truck that looks like a giant Amazon package.

June 19, 2015

The majority of millennial parents are using smartphones to help them shop at brick-and-mortar retail locations, according to the results of a commissioned study from Retale, a location-based mobile platform connecting more than 3.5 million shoppers with major retailers locally.

June 19, 2015

Kroger’s King Soopers division has launched a new website that offers over 36,000 natural and organic products for customers who live in and around the Denver metro area.

June 17, 2015

Federal regulations governing unmanned aircraft systems, or drones, will be in place by this time next year. Most retailers won’t be ready, but Amazon says it will be as soon as the feds are. 

June 17, 2015

Mass retailers still reign supreme when it comes to stocking up on beauty products. That’s according to the findings of an ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research.

June 16, 2015

Amazon.com is reportedly expanding the assortment of items eligible for free two-day shipping for members of its Prime paid subscription.