February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

September 29, 2015

Amazon is taking a leaf out of Uber’s book with Amazon Flex, which it says taps into a segment of people interested in working on-demand for a new 

September 28, 2015

Verizon Enterprise Solutions has identified some trends for retail IT going into the holiday season. 

September 23, 2015

A new survey from Boston Retail partners shows that a lot of retailers see their website as the most important part of their e-commerce capability. 

September 21, 2015

According to a new report from Packaged Facts, 3-in-10 consumers surveyed have opted for same-day delivery in the past year. 

September 18, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes. 

September 16, 2015

In the next few days, Prime Now will also add deliveries from some of LA’s local stores. 

September 16, 2015

The vast majority of millennials indicate they would be more loyal to retailers offering the benefits they want most and they’re more likely to pay more for the experiences they value.

September 15, 2015

According to a new Happiest Minds survey, 38% of retailers enable their customers to engage with their brands across stores, kiosks, the web, mobile, social and call center. 

September 15, 2015

 It might still technically be summer, but a new survey from Rubicon Project is showing that the holidays are already on consumers’ minds in the U.S., U.K. and Canada.

September 15, 2015

The company is testing on-demand delivery in Minneapolis, with plans to expand to other the service in the future. 

September 14, 2015

A new study shows that retailers might not know their best customers as well as they should. 

September 11, 2015

Mondelēz International has announced that it will spend more on advertising, increase healthier snacks and expand its e-commerce business as consumers eat less processed food, according to CNBC.

September 10, 2015

Eight out of 10 global shoppers’ purchase decisions are now informed by a digital device, with consumers saying they are smarter shoppers and getting more value than before. 

September 10, 2015

According to the sixth annual Shopping Experience Study of more than 5,000 consumers by Cognizant, 64% of respondents said they buy online at least once a month, and 13% make weekly purchases.

September 9, 2015

Shoppers who are out of pet food won't have to go very far for a refill, if PetSmart's new partnership with Google has any say about it.

September 4, 2015

Retail analytic company RetailNext on Friday announced its monthly Retail Performance Pulse, showing a 7.3% year-over-year decrease in sales and a 9.9% decline in traffic at physical stores for August.

September 3, 2015

A new study has found that a majority of shoppers feel positively about shopping in stores and more than half think that technology can enhance the retail experience.

September 2, 2015

According to a new study from OneStop Marketing, 83% of mobile users now engage in shopping activities on their phone immediately before, during or after a trip to the store.

August 31, 2015

Amazon.com is reportedly doing some experimental tinkering with the two-day shipping guarantee for its paid Prime loyalty program.

August 27, 2015

"The popularity of digital coupons and shopping apps is at an all-time high," Meijer VP digital shopping and customer marketing Michael Ross says.

August 26, 2015

Between 2013 and 2016, mobile shopping will increase 42%, compared to regular e-commerce's 13%, according to Coupofy.com, a database of online coupon codes.

August 25, 2015

Amazon is reportedly planning to offer customers a new option for directly picking up orders.

August 21, 2015

A new survey found that the in-store experience matters more than ever, with 73% conducting research during their visit and 87% of respondents purchasing in person.