Content about Customer relationship management

August 27, 2012

Delhaize Group selects in-store software provider

Delhaize Group has enlisted the services of Retalix for in-store software for Delhaize Group's 3,300 locations — including more than 20,000 point-of-sale terminals — across Eurasia and the United States.

July 31, 2012

L'Oreal USA selects Clarabridge for social media listening initiative

Beauty brand L'Oréal USA is leveraging Clarabridge, a provider of sentiment and text analytics for customer experience management, to monitor what is being said in real time about its 27 brands across social media outlets, including website reviews, product reviews, blogs, Twitter and Facebook.

May 16, 2010

Hallmark forms Business Connections unit

Hallmark has developed a new business unit to consolidate the greeting card maker's business-to-business offerings....