September 15, 2011

Safeway and Wegmans ranked highest across all customer service elements, according to a survey by Empathica.

September 6, 2011

While news media fret over what effect Steve Jobs' departure from Apple will have on that company, it's clear that Jim Sinegal is leaving Costco Wholesale in capable hands as he prepares to step down as CEO and hand leadership over to president and COO Craig Jelinek.

September 1, 2011

Costco’s legendary co-founder Jim Sinegal is stepping down as CEO.

August 4, 2011

Costco and BJ’s Wholesale Club continue to produce solid sales growth, aided by high gas prices, shoppers’ desire to save money and the clubs’ ability to pass through the cost of food price inflation.

July 25, 2011

With an eye toward achieving better alignment between their companies and the nation’s leading retailers, executives from more than 20 noncompeting vendor companies gathered in June in Boston — after several days of selling at NACDS Marketplace — for the most recent meeting of the Mack Elevation Forum.


July 25, 2011

PNI Digital Media on Monday announced an agreement with Walgreens to provide and operate an online stationery service for the Chicago-based pharmacy.

July 7, 2011

Costco and BJ’s reported some impressive same-store sales for June, but peel the onion back a bit and the numbers are not quite as stellar as they seem.

June 29, 2011

Important safety information often is missing from drug labels, while some pharmacies don’t include medication guides required by the federal government, according to a new investigation by Consumer Reports.

June 27, 2011

There’s a tremendous upside for retailers and suppliers, but that upside will come from doing things differently than in years past, as well as grappling with fragmentation. Those were a few of the key messages Bryan Gildenberg, chief knowledge officer of Kantar Retail, had for attendees of Monday morning’s business session at NACDS Marketplace in Boston.

June 6, 2011

The cost of acquiring a Facebook “liker?” Less than 13 cents per fan, according to a Media Logic blog posted last week.

June 2, 2011

Costco Wholesale and BJ’s Wholesale reported strong sales growth and produced impressive comps even without the benefit of fuel sales.

May 31, 2011

Costco Wholesale EVP, CFO and director Richard Galanti told investors during the company’s third quarter 2011 earnings call last week that average prices in pharmacy probably would decline due to the introduction of generic versions of branded drugs.

May 31, 2011

The maker of Lily.B, a line of natural skin care products, has inked a partnership with Costco to carry its Lily.B multi-action rescue ultra eye cream at a special low price for a limited time at 20 pilot Costco locations in eight states.

May 25, 2011

Sales at mass-merchandise retailer Costco rose by 16% in third quarter 2011, according to an earnings statement released Wednesday.

May 5, 2011

Sales during the month of April edged up for wholesalers Costco and BJ's Wholesale Club, the companies reported Thursday.

April 28, 2011

Wholesaler Costco on Tuesday said its board of directors has approved a $4 billion share buyback program. The company also raised its quarterly dividend by 17% to 24 cents, up from 20.5 cents.

April 25, 2011

Many analysts have voiced concern that despite numerous indications of a slow, but healthy, economic recovery in the United States, growth in the number of jobs has lagged, even as it has exceeded economists’ expectations.


But another indicator that the economy is picking up speed is U.S. sales growth at Costco Wholesale, the members-only mass merchandiser based in Issaquah, Wash. For fiscal 2010, sales at the company’s 424 U.S. stores — which the company officially calls warehouses — were $59.6 billion, compared with $56.5 billion in 2009.


April 21, 2011

Vitabath, a bath and body brand that dates back more than 50 years, is looking to attract a whole new generation of women with the introduction of 17 new body washes.

April 7, 2011

Costco experienced a 17% increase in its monthly sales ended April 3, totaling nearly $7.2 billion.

April 4, 2011

Retailers rank among the highest for their customer service, according to a new report by the Temkin Group.

April 1, 2011

Some of the nation's most popular retailers earned a spot on Interbrand's annual ranking of the 50 most valuable U.S. retail brands.

March 29, 2011

Costco Wholesale CEO Jim Sinegal has made the Barron’s magazine list of the top 30 CEOs.

March 2, 2011

Sales at club-based mass merchandiser Costco increased by 11% to $20.45 billion during the second quarter of fiscal year 2011, according to an earnings report Wednesday. For the first half of fiscal 2011, net sales increased to nearly $39.3 billion, from about $35.3 billion last year.

February 18, 2011

CHICAGO — The real question behind the introductions of a store-brand beer from both Walgreens and Supervalu is whether or not the new brews will be hits by year’s end. In other words, can Big Flats 1901 and Buck Range Light be to beer what Trader Joe’s Two-Buck-Chuck was to wine?