April 21, 2012

Drug Store News recently spoke with Greg Bradley, president and CEO of Advantage Consumer Healthcare (Booth #368) about the OTC healthcare space.

April 17, 2012

Customer loyalty has always been paramount for retailers, but as we wade into 2012 and beyond, it is becoming increasingly evident that retailers have a renewed focus on establishing a strong sense of loyalty and creating an engaging customer experience through cross-channel initiatives that are touching customers both in and — perhaps more importantly — out of the store.

April 16, 2012

Given all the attention around the hotly contested Express Scripts-Medco merger, we thought we’d ask our C2B consumer reporters, if all things were equal and every pharmacy accepted their insurance, what would be the most important factors in choosing a pharmacy? Ninety-four percent said location/convenience, followed by customer service (50%). That's just a taste of what they told us.

April 16, 2012

Walmart announced that Google's VP local and maps Marissa Mayer will be up for election to the board at the company's annual shareholders' meeting on June 1. If elected, Mayer would become the 16th member of the board.

April 13, 2012

Get set for another decade of explosive growth throughout the over-the-counter category with the familiar switch as a catalyst. 

April 13, 2012

“We want to make sure we’re talking to our members where and how they want to be spoken to.”
 That was something Sam’s Club VP health and family care Jason Reiser said to me for the special report we did on the company that appeared on the cover of our April 2 issue.

April 10, 2012

Biotech manufacturer Amgen will acquire the private South San Francisco, Calif.-based drug developer Kai Pharmaceuticals for $315 million, the companies said Tuesday.

March 30, 2012

Breast cancer patients taking an experimental drug made by Roche subsidiary Genentech lived significantly longer than those taking another drug made by GlaxoSmithKline, according to results of a late-stage clinical trial.

March 27, 2012

Move over dump bins, endcap displays and newspaper circulars and make room for the new high-tech kid on the retail block — digitization.

March 26, 2012

Want to know what hundreds of consumers think about your brand and how they shop your stores? Introducing DSN/C2B Mobile Insights powered by engage.me.

March 19, 2012

Women take mental health drugs at a much higher rate than men, according to a new study by one of the country's largest pharmacy benefit managers.

March 15, 2012

The National Association of Chain Drug Stores Foundation has launched a new program designed to annually educate assistant professors from U.S. schools and colleges of pharmacy about designing, implementing and publishing community pharmacy-based patient care research.

March 13, 2012

A Northeastern supermarket chain has made a business magazine's list of the top 10 most innovative companies in the food industry.

March 9, 2012

In the first DSN/C2B Mobile Insights report, we examine what consumers think about shopping for health and beauty online vs. brick-and-mortar retailers. Overall, nearly 8-of-10 consumers bought health-and-beauty-aid items online in the past year. Did they leave your store to buy? Did they use their smartphones to make a purchase and use YOUR STORE as a “showroom” for ANOTHER RETAILER’S website?

1) Have you purchased a health or beauty product online in the past year?

March 6, 2012

Walgreens on Tuesday announced the availability of an exclusive new offering for customers that check in at any Walgreens store nationwide through Foursquare.

February 29, 2012

Supervalu announced the launch of a custom-built mobile application designed to give customers the tools they need to be efficient while shopping at its stores.

February 16, 2012

Poor medication adherence is a national problem, but it can be particularly problematic among populations with low health literacy or limited English proficiency.

February 1, 2012

CVS/pharmacy has introduced a program that allows pharmacy patients to receive immediate notification via text message when their prescription is ready to be picked up, the drug store chain said.

January 25, 2012

Portable power is the growth area of the battery category. While sales of alkaline batteries remain challenged, rechargeable batteries and chargers are becoming a bigger part of the category.

January 20, 2012

A mass merchandise retailer based in the Midwest has become the latest chain to join the move toward smartphone apps that allow customers to manage their pharmacy prescriptions.

January 16, 2012

After announcing patent infringement suits against Apple and HTC related to its digital imaging technology, Kodak also announced it filed a similar lawsuit against Fujifilm.

January 13, 2012

MagnaCare, a health plan management company, on Thursday announced its partnership with Telcare on that company's new wireless-enabled blood glucose meter.

December 23, 2011

Rather than take off for Christmas, the editors of Drug Store News took a look at the year ahead and the stories, issues and trends that will make headlines in retail pharmacy in 2012.

December 21, 2011

Rite Aid is planning to roll out 3-D holographic display kiosks in its stores next year, according to the kiosks' manufacturer.