October 14, 2016

These wise words were often shared by my late father. (The greatest mentor I could have ever asked for!) In fact, one of my favorite stories was based on this very premise.

September 8, 2016

I’ve heard more than one organization shrug off the prospect of a disaster causing irreparable harm to their operation. Then, an unexpected circumstance causes the business not only to falter, but puts recovery in question altogether.

June 23, 2016

HRG’s Dave Wendland explores the unrealized opportunity for retailers and suppliers created by the hospital to home transition. 

April 14, 2016

I often use the expression and encourage others to “Look around the corner.” My intent is to reinforce the importance of not becoming too comfortable with the status quo. New opportunities present themselves everyday – but you may have to stretch your imagination a bit and connect dots that are not yet formally established.

February 16, 2016

HRG’s Dave Wendland discusses the importance of public speaking in today’s business environment. 

December 10, 2015

HRG’s Dave Wendland addresses the question of whether brick-and-mortar stores are losing their relevance following the insights shared at DSN’s annual Industry Issues Summit. 

October 15, 2015

Hamacher Research Group’s Dave Wendland writes about different leadership qualities in his latest blog post. 

August 17, 2015

Hammacher Research Group’s Dave Wendland discusses the benefits of attending industry trade events. 

July 16, 2015

HRG’s Dave Wendland looks forward at what might be around the corner for retailers. 

March 10, 2015

"As my son and I visited colleges over the past year, it occurred to me that the process he was going through was not dissimilar to how consumers may approach the selection of their preferred pharmacy setting," writes Hamacher Resource Group VP Dave Wendland in his latest blog entry. 

January 8, 2015

"It wasn’t terribly long ago that a merchant could literally locate a storefront, hang a shingle, stock some merchandise, and claim themselves a retailer. Oh my how times have changed," writes Hamacher Resource Group VP Dave Wendland in his latest blog post.

December 9, 2014

"During last week’s Drug Store News Diabetes Leadership Forum, the entire audience took a moment to focus on prevention … and do something about it," writes Hamacher Resource Group VP Dave Wendland in his latest blog post. 

November 13, 2014

"Consumerism is alive and well in the retail healthcare industry. Empowered, committed, and demanding, today’s shopper has embraced change and rapidly taken control of their personal health and well-being," writes Hamacher Resource Group VP Dave Wendland. 

September 29, 2014

"Successful retailers are credited with being innovative. And I think innovation means stretching beyond traditional boundaries," writes Hamacher Resource Group VP Dave Wendland in his latest blog post. 

August 19, 2014

"The consumer healthcare market has experienced a steady stream of mergers and acquisitions in recent years. Some of this has created small ripples — like pebbles being gently tossed into still waters. Then there are the mega-mergers that have had a tsunami-like effect," writes Dave Wendland, Hamacher Resource Group VP, in his latest blog entry.

June 17, 2014

"Some suggest that the art of effective communication has been lost forever. We are living in a world of instantaneous, rapid-fire communication. I fear that our desire to respond rather than reflect has resulted in a society that spends more time trying to clarify rather than progressing," writes Dave Wendland, Hamacher Resource Group VP, in his latest blog entry.

April 21, 2014

"It is the race to attract shoppers and gain trips that is causing some retailers to lose their core identity which can potentially lead to puzzlement among consumers," writes Dave Wendland, Hamacher Resource Group vice president, in his latest entry.

March 20, 2014

Okay, I’ll admit it. I’m a fan of NBC’s "The Voice." It’s not because of the variety of talent that graces the stage and tries to wow the judges and the general public, but rather because of the blind auditions. For those unfamiliar with this popular television reality show, singers have a 90-second audition to make an impression on the panel of celebrity judges.

February 6, 2014

"The unusually cold weather has likely put a deep freeze on retail sales, also. Not only did the retail sector experience a lackluster holiday shopping season, but now they are also hit with the reality that some shoppers are simply not going out into the cold. The winners may very well be online retailers," writes Hamacher Resource Group vice president Dave Wendland.

December 2, 2013

I can hardly believe that I will once again have the distinct honor of facilitating a discussion with an impressive panel of industry leaders from both the retail and supplier side in this, my tenth appearance as moderator of Drug Store News’ Annual Diabetes Forum.

October 2, 2013

Secret-keeping in business is no joke, according to Hamacher Resource Group's Dave Wendland. According to Symantec, theft and misappropriation of trade secrets, customer lists and other intellectual assets is estimated to cost U.S. businesses $250 billion annually.

August 5, 2013

So is it true that all leaders have vision? Or put another way, can leaders be effective without vision? asks Dave Wendland, VP of Hamacher Resource Group. My instincts suggest that a prerequisite to effective leadership is the ability to create and ignite vision.

June 7, 2013

When did providing customer service become an inconvenience for some retail staff?" asks Hamacher Group's Dave Wendland. "Too often I have witnessed reluctance on the part of shoppers to seek help — and if they do, it almost always begins with, 'Sorry for interrupting, but …' Think about that. 'Sorry for interrupting' what?

March 22, 2013

In my last UpMarketing post, Dart and Science, I described how combining quantitative and qualitative research with good old-fashioned gut instincts can drive results. This post examines a related topic: big data. Everyone’s talking about the mountains of data at their fingertips, just waiting for analysis and action. But it seems that no one has figured out an effective way to begin excavating to find the hidden treasure.