February 22, 2012

Publix was one of the highest-ranked brick-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index.

February 15, 2011

Customer satisfaction as measured by the American Customer Satisfaction Index has not improved since the middle of 2009, and on Tuesday it registered its biggest drop in two years; for fourth quarter 2010, the index fell 0.5% to 75.3.

February 17, 2010

Publix announced that it has been named the highest-ranking supermarket for customer satisfaction, according to...