October 10, 2014

Amazon.com will be opening its first brick-and-mortar store in midtown Manhattan, according to a report in The Wall Street Journal published Thursday, citing people familiar with the plans. 

September 29, 2014

Only 9% of retailers are leveraging customer data in a structured, usable way, according to HRC Advisory, a retail advisory firm and unit of Hilco Global.

September 22, 2014

Online retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure for the 2014 holiday season. 

August 20, 2014

As health care in the United States continues to move toward a patient-centric system, new opportunities are opening up for technology providers.

August 13, 2014

Amazon launched a mobile point-of-sale solution called Amazon Local Register that gives merchants a low-cost payment acceptance method while providing it with new insights into offline commerce.

August 13, 2014

Nine-in-10 retailers report selling on online marketplaces, and 64% use digital marketing.

August 13, 2014

Target Canada has announced several initiatives aimed at improving its business performance and to better deliver the Target brand experience to Canadian guests.

August 6, 2014

Amazon.com on Wednesday expanded same-day delivery with new “Get It Today” capabilities.

July 29, 2014

Amazon on Monday announced the launch of the 3D Printed Products store.

June 17, 2014

Walmart, Costco, Walgreens, FreshDirect, CVS and drugstore.com have reached an agreement with the New York State Attorney General to provide unit pricing information on their websites and mobile apps.

June 9, 2014

Many retailers are focused on providing a seamless experience in the store, on the web or anywhere customers want to shop as they strive to enhance customer engagement, collect and analyze customer behavior and personalize the experience, according to the newly released Boston Retail Partners 1st Annual CRM/Unified Commerce Benchmark Survey.

But there’s still much work to be done.

May 9, 2014

Amazon.com has announced that customers in 15 additional cities are now eligible for Sunday delivery.

May 5, 2014

The war for faster delivery appears to be on. Google is reportedly expanding its same-day business to Manhattan and Los Angeles, according to the New York Post.

May 2, 2014

H-E-B is moving toward offering an online-sales operation, according to a report published Wednesday in the San Antonio Business Journal.

May 2, 2014

Amazon has introduced same-day delivery to three cities, including Dallas, Los Angeles and San Francisco, and has discontinued same-day delivery in the Las Vegas market, according to a report published Thursday in the Washington Post.

April 7, 2014

AmazonFresh recently launched a new tool called the Amazon Dash that allows users to scan items or speak the items aloud as part of a new way to shop for groceries without having to go into the store or shop online.

March 28, 2014

Looking to expand availability of his skin and eye care products, Dr. Fischer has announced the opening of a dedicated store on Amazon.

March 13, 2014

Amazon is increasing the annual membership of its Amazon Prime service from $79 a year to $99. The online giant, which made the announcement on its homepage, had suggested last year that increased shipping costs would force it to raise the annual price of its premium membership.

March 4, 2014

J.D. Power, in conjunction with Fortune Custom Publishing, recognized 50 companies that demonstrate the ability to provide the highest level of customer service based on their most important critics — their customers.

February 27, 2014

Sam's Club is piloting a new online subscription service — My Subscriptions — that allows consumers to automatically replenish consumables like diapers or printer cartridges, The Wall Street Journal's Market Watch reported Wednesday.

February 7, 2014

The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera.

February 4, 2014

The Global Market Development Center released a new whitepaper, “Amazon in Focus: Overview,” which summarizes an analysis of Amazon’s business model, presented by Keith Anderson, VP and senior analyst at RetailNet Group, in a GMDC* Connect Videocast.

December 26, 2013

Amazon is on a course trajectory that will see the online juggernaut command 30% of all online sales by 2016, according to a RetailNet Group projection shared by Keith Anderson, VP digital strategy, during a recent webcast on GMDC Connect, powered by Telepresence.

December 13, 2013

Club retailers like Costco and Sam's Club may have some competition from Amazon.com, according to published reports.