Boston Retail Partners’ 2015 CRM/Unified Commerce Survey indicates that 87% of retailers plan to use gamification to engage the customer within five years.
Studies & Surveys
Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics
Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty.
Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.
A recent survey found that 52% acute coronary syndrome patients currently taking an oral anti platelet therapy missed taking or changed the way they take their prescribed OAP therapy, even after being informed by their doctors of its importance.
A new white paper from Euromonitor International presents key findings on what it takes to reach the senior consumer, covering such topics as marketing beauty products and luxury goods to e-health and home assistance.
Retailers anticipate accelerated growth for 2015. According to a study from eBay Enterprise, an eBay Inc. company, 72% of more than 1,000 online retailers surveyed anticipate online revenue to increase by 17% in 2015.
Compared with primary care practices and emergency rooms, there is no difference at retail clinics in overall acute respiratory infections antibiotic prescribing, according the study published online in The American Journal of Managed Care.
In 2014, ACH (automated clearing house) volume grew to almost 23 billion electronic payments, an increase of almost 5%, or 1 billion transactions, from 2013 volume.