05/18/2015 - 10:22am

According to a recent shopper survey, the hands-on shopping experience available through brick-and-mortar retailers is more desirable to shoppers. 

05/18/2015 - 10:06am

Smoking cessation programs are a part of only 37% of corporate wellness programs.

05/14/2015 - 1:44pm

Mobile payment is growing, and millennials and men may be leading the way. 


05/14/2015 - 10:02am

Americans are known for their generosity, and that stereotype holds true when they go shopping. 


05/11/2015 - 1:02pm

Human error was the number one cause of data security incidents in 2014. According to a new report released by the Privacy and Data Protection Team at BakerHostetler, in the incidents that the firm worked on in 2014, employee negligence was responsible 36% of the time.

05/11/2015 - 10:48am

Boston Retail Partners’ 2015 CRM/Unified Commerce Survey indicates that 87% of retailers plan to use gamification to engage the customer within five years.

05/07/2015 - 4:18pm

Shoppers think it's cool to get digital help finding relevant products and information as well as navigating the store, according to a study by RichRelevance. But they are creeped out by digital capabilities that identify, track and use location and demographics

05/06/2015 - 12:11pm

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. 

04/29/2015 - 11:37am

Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.