From large-scale, high-volume processors to “cobots’’ that require a minimal amount of countertop space, a new generation of dispensing tools is allowing pharmacies to shift more of the workload to technicians and central-fill sites.
Most brands still have a long way to go to live up to the promise of personalized, 1-to-1 relationships with customers that the Internet was supposed to facilitate, according to Evan Neufeld, VP of intelligence at benchmarking firm L2.
The growth trends in sales of vitamins and supplements in specialty channels, ranging from natural grocers to gourmet wellness stores, are great harbingers of what might soon be best-selling categories within mass outlets.
The combined one- and two-letter vitamins and vitamin, herbal and mineral supplement categories saw an all outlet (total U.S.) growth of 3% for the last 12 months versus the year-ago period, yet the food channel delivered gains of 4% while the drug channel lagged at 2%.
Coming from a diverse neighborhood gave her ‘street smarts,’ but Rite Aid’s head of pharmacy tells Drug Store News her most important leadership lessons came from two pillars of the Philadelphia community — her mom and dad.