There is no hiding the fact that Walmart and Amazon are locked in a vicious campaign for the hearts, minds and wallets of the consumer. But can other retailers find a comfortable — and profitable — niche in the marketplace, while the two giants go toe-to-toe in their seemingly endless battle for retail supremacy?
As pharmacies grapple with DIR fees and work to create new revenue opportunites through expanded services, streamlining payment and reimbursement processes has taken on added importance in community pharmacy.
Offering a more comprehensive approach to patient care is essential for community pharmacies as they continue to seek ways to be part of a broad-based, team-focused patient care solution — and leveraging patient data to improve patient care is one way pharmacies are delivering on this approach.
Drug Store News spoke with ScriptPro president and CEO Mike Coughlin to discusss how his company works to help pharmacists tackle the various time-consuming elements of the job in order to facilitate quality patient interactions
A panel of start-up companies — UnaliWear, Chrono Therapeutics, BraceUnder, Sleep.ai and 23andMe — spoke about the white spaces their organizations targeted and the solutions they created to fill those voids at a special Health Innovation Summit, hosted by CVS Health in partnership with Drug Store News and Mack Elevation in June.
CVS Health is poised to boost its health innovation efforts in response to a rapid-fire series of marketplace changes. Much of the focus will center on embracing emerging health trends — from connected health technology to DNA testing.
Heightened consumer expectations, coupled with increased efforts by manufacturers and distributors to adopt a “direct-to-consumer” sales model, should be compelling drug chains and other retailers to leverage new opportunities in their businesses … ," according to Steve Laughlin, VP and general manager of global consumer industry at IBM, in his CVS Health Innovation Summit presentation.
Video-based marketing messages designed for mobile viewing represent a significant opportunity for retailers, as consumers now spend three hours per day on their mobile devices, and mobile penetration continues to grow, with 2 billion new mobile phones activated last year alone.