01/10/2014 - 3:13pm

With the launch of Family Vitamin Center, CVS/pharmacy created a new health hub on CVS.com to help educate customers on the vitamins and supplements that can support their personal health goals. The site is designed to declutter the dietary supplement aisle with features like an interactive questionnaire and guidance tools that provide personalized supplement recommendations. It also allows users to shop by goal, such as heart health or immune support, and get the latest health tips. And perhaps most important, there's an automatic replenishment program.

It's a smart play. Those who supplement regularly fall into one of two categories — they're supplementing as part of a major lifestyle improvement change, or they're supplementing because they're already living that healthier lifestyle. In either case, you've got a consumer looking for — and willing to pay for — healthier solutions. CVS/pharmacy is positioning itself to be that solution.

01/03/2014 - 2:37pm

According to reports, as many as 2.1 million Americans signed up for new insurance coverage that went into effect Jan. 1. However, even though these newly insured people had coverage, what they perhaps didn't have was the identification card to process claims, such as prescriptions, for example. But don't worry, retail pharmacy was fast to the rescue, offering those 2.1 million patients who had obtained insurance through a health exchange the benefit of the doubt and a 30-day supply of their prescriptions at no upfront cost once their coverage was verified.

12/20/2013 - 11:07am

Walgreens posted a first-quarter sales increase of 5.9% to a record $18.3 billion. Front-end comparable store sales for the quarter increased 2.4% in the first quarter, customer traffic in comparable stores increased 0.2% and basket size increased 2.2%, while total sales in comparable stores increased 5.4%. Prescription sales, which accounted for 64.7% of sales in the quarter ended Nov. 30, increased 7.3%, while prescription sales in comparable stores increased 7.2%.

Front-end comps are up. Prescription comps are up. Business is good. And that's not the story. Rather, that's the kind of results you can expect from the story. The story is Walgreens is priming a three-pistoned growth engine that will quite likely drive what pharmacy will look like in the future — an efficient global supply chain beast that feeds a front-end that commands traffic in its own right, and a back-end that demands healthcare payers pay attention to how Walgreens can help improve adherence and patient-care metrics. So, how can suppliers better align with Walgreens?

12/20/2013 - 9:13am

Top CVS Caremark executives gathered in New York City on Wednesday for its 2013 Analyst Day to outline the company’s strategies to drive long-term enterprise growth through its vast pool of assets and its nimbleness in responding to the evolving healthcare landscape.

It marked the third year that the Woonsocket, R.I.-based company has hosted its Analyst Day meeting in Decembe, but this year’s event no doubt proved especially timely since we’re just days away from the start of the New Year when health reform will begin to significantly alter U.S. health care.

12/19/2013 - 3:54pm

Rite Aid announced its third-quarter 2014 sales Thursday, showing higher total and same-store sales and profits than third quarter 2013, as well as continued growth in programs like the Wellness store format, Wellness65+ and others.

The main story surrounding Rite Aid over the past couple of years has been its efforts to engineer a turnaround, but the message from Thursday was, "Rite Aid more or less has turned around, so what's next?"

12/13/2013 - 3:02pm

Getting the flu shot prevented a flu-like illness for 6.6 million people last season, according to the CDC. In addition, it prevented 3.2 million medically attended illnesses and 79,000 hospitalizations. Not getting the flu shot can have adverse consequences, such as not going on that long-awaited vacation. According to a Walgreens survey, more than 11 million Americans had to change their vacation plans on account of the flu last year, most likely among families that didn't get their flu shots across the board.

Getting the flu shot works. But how much has being able to get that flu shot at the local retail pharmacy influenced the number of people getting a flu shot? More people are certainly taking advantage of the service. Walgreens recently reported that shots administered at pharmacies and clinics through November were more than 6.1 million versus nearly 4.6 million last year.

12/13/2013 - 2:59pm

A recent study commissioned by Intel revealed that patients are ready to embrace personalized care, all the way down to medications for their specific genetic makeup, and they want the freedom to get health care wherever and whenever it’s convenient for them.

Why is this important? Personalization — whether it is customized coupons and marketing or prescription medications — is here and will be critical in 2014. Consumers want more, and in the face of rising healthcare costs and a strained health care system, their healthcare is no exception.

12/13/2013 - 2:06pm

According to published reports, Express Scripts may be looking to start a "price war" among the makers of the latest generation of drugs for hepatitis C — which promise much shorter treatment times than standard therapies, but also cost significantly more — in an effort to bring down prices.

The stakes are certainly high. According to Centers for Disease Control and Prevention, there are 3.2 million people in the United States chronically infected with hepatitis C and hence at risk for liver cancer, and the CDC recommends that anyone born between 1945 and 1965 get tested for the virus.

12/06/2013 - 3:38pm

Seattle-based regional pharmacy chain Bartell Drugs will open, in early 2014, retail-based clinics inside three of its stores under a partnership with local health organization Group Health Cooperative.

The importance of the news isn’t just the fact that this will mark Bartell’s foray into the convenient care clinic arena but also that it speaks to a much broader notion — 2014 will be the year of the clinics. Yes, we have said it before and we’re saying it yet again.