04/18/2014 - 10:23am

Good news for manufacturers and retailers: Millennials are, in fact, brand loyal. That’s according to a new survey of Millennial consumers from marketing data provider Adroit Digital, which found that 64% of Millennials are more brand-loyal or as brand-loyal as their parents, with 24% considering themselves to be more brand-loyal than their parents.

But there’s a catch.

04/11/2014 - 10:43am

Spring 2014 will be marked as a watershed moment for Rite Aid — it's the season Rite Aid officially transitioned from an operation on the turnaround to a renewed and recharged entity positioned for future growth.

"Fiscal 2014 was far more than just another great year for Rite Aid," John Standley, Rite Aid chairman and CEO, shared with analysts Thursday morning. "Because of our continued positive momentum, we are now in a position to evolve our strategy from one that focuses on turning our company around to one that emphasizes growth. Because of the rapid change taking place throughout the healthcare industry, we believe there is enormous opportunity to meet evolving marketplace needs, better serve our customers and demonstrate our value to the healthcare system. In many ways, we feel as though we're beginning a new chapter here at Rite Aid as we look to further expand our healthcare offerings and strengthen the many wellness offerings that have driven our recent success."

04/04/2014 - 11:53am

Walgreens helped create a new, larger worksite health organization when it sold a majority interest in Take Care Employer Solutions to strategic health investor Water Street Healthcare Partners. The new entity, which combines Take Care with CHS Health Services, will serve more than 200 leading corporations through nearly 500 worksite health-and-wellness centers across the country. Walgreens still maintains a significant stake in the company and will continue to manage their existing worksite clinics in collaboration with the new company.

The end result will be an opportunity to couple best practices into an entity with a greater economy of scale that's part of a business model with a lot of upside. The vast majority of large employers remain committed to providing benefits to active employees, according to a recent survey by Towers Watson and the National Business Group on Health — an association of large employers — released in March. Offering health insurance as an employee benefit is something the majority of small businesses think is very important, too, according to the 2014 Small Business Health Care Survey from the National Small Business Association — 91% of firms fielding between 20 and 50 employees and 94% of businesses with more than 50 employees believe health benefits are crucial to employee recruitment and retention.

03/28/2014 - 12:30pm

DSN recently launched a new microsite, DrugStoreNews.com/Pain-Management, to bring attention to a tragic side of the prescription drug abuse story — one that's not often told. The millions of Americans who live in chronic pain who already find it difficult to access the medications they need may soon find it even more difficult — because proposed changes in regulatory policy are expected to place additional hurdles on their treatment pathway.

03/21/2014 - 1:52pm

Good things happen in small boxes. That's what Walmart is counting on with the introduction of its latest store concept — Walmart To Go. First the supercenter, then Neighborhood Market, then WalmartExpress and now Walmart to Go. The boxes just keep getting smaller.

But what if Walmart is on to something? What if tomorrow's definition of convenience is ubiquity? Then it makes a lot of sense to start filling in the gaps between the supercenters with smaller formats.

03/14/2014 - 2:13pm

Wellness empowerment. Even before Rite Aid’s big announcement last week, officially unveiling its newest program, the Rite Aid Health Alliance, those two words more or less reflected every major initiative happening at the company over the last few years: the Wellness stores; its Wellness+, Rite Aid’s health-based loyalty program; the Wellness Ambassadors in its stores… It’s always been about engaging patients in wellness, and empowering them to take steps to improve their health and well being. The Rite Aid Health Alliance takes that commitment down to the “atomic level of patient engagement,” Rite Aid chairman and CEO said last week, at a live event at one of its Buffalo stores.

Through the program, Rite Aid pharmacists together with a new patient care position in Rite Aid stores, the Care Coach, work directly with patients with chronic conditions and poly-chronic conditions to help them meet specific health improvement goals, as outlined by the patient’s physician. Care coaches, who are specially trained in behavior change to help patients address health issues related to lifestyle, work with patients to take their physicians’ recommendations and “break them down into sizeable, understandable milestones,” Jocelyn Konrad, VP healthcare initiatives for Rite Aid, told DSN. Rite Aid’s Health Alliance stores can “become an extension of the physician’s office,” she said. “It’s going to be a different experience for the patient. Whatever [they] need to understand and be motivated, we will work to provide it.”

03/07/2014 - 3:13pm

It's finally happening. Pfizer has placed the ball at the line of scrimmage. And based on the X's and O's to come out of its Lipitor OTC actual-use study, Pfizer will be making its run with its eye on the ultimate prize — a successful Rx-to-OTC switch of a statin. Only this time, the Food and Drug Administration may not be as quick to sack Pfizer's switch attempt. With the advances and pervasion of health technology in the self-care space by way of smartphones and tablets; with the evolution of the pharmacist as a healthcare professional able to practice at the top of their license; and with the adoption of diagnostic tests like a cholesterol panel that can be physically administered in the pharmacy, consumers may finally get it right when self-selecting a statin. Because it's the consumer actual-use studies that have scuttled just about every statin switch attempt in the past. In the last switch of Mevacor, FDA advisory panelists determined the statin was safe enough for the self-care space. And it was effective. It's just that the consumers who would be right for an OTC statin didn't appropriately self-select. And if they can't appropriately self-select, what's the point, really?

02/28/2014 - 2:40pm

Following speculation that Safeway may be considering "strategic alternatives," Safeway executives during their latest conference call confirmed just that — the supermarket retailer placed itself on the sales block. Before that conference call, analysts were already putting two and two together and coming up with two viable suitors for the Safeway footprint — private investment firm Cerberus, also known as New Albertsons, and supermarket giant Kroger, which has just closed on Harris Teeter for $2.5 billion.

Cerberus is said to be the lead bidder, but Kroger shouldn't be ruled out. But what would Cerberus or Kroger be getting if they purchased Safeway outright for almost $10 billion? In addition to 1,335 locations and a $2.7 billion book of prescription business, there would be some intangibles in the deal as well — namely Safeway's relatively advanced Just for U loyalty program and a yet-to-be launched health-and-wellness platform that's supposed to evolve Safeway over the next decade from being a food retailer into being a health solutions center.

02/21/2014 - 3:27pm

CVS Caremark’s MinuteClinic is testing telehealth at more than two-dozen sites in California and is looking to expand the pilot to a second state.

The pilot program not only further illustrates CVS Caremark’s goal of creating a national platform to support primary care but it also speaks to larger trend playing out within the country’s healthcare landscape — telehealth.