07/01/2013 - 12:29pm

In a new article in Men's Health magazine, pharmacists are listed among a number of other health and wellness professionals dubbed "health detectives," and seeing them about certain health problems is described as an alternative to seeing the doctor.

To regular readers of DSN, the idea of pharmacists as the face of neighborhood health care or physician extender is old news. But it's still a relatively new concept to the public at large, and that's why the Men's Health article is such a big deal and why it got a response from National Association of Chain Drug Stores' president and CEO Steven Anderson.

07/01/2013 - 12:12pm

Though Walgreens reported an earnings gain of 85 cents per share, that fell short of Wall Street expectations of 91 cents per share. Subsequently, Walgreens' stock dropped from $48.05 before the earnings release to $44.17 at week's end.

But that's a story for day traders. Outside of the numbers, Walgreens outlined a three-point plan to boost front-end performance going forward. Meanwhile, several industry trends across pharmacy is helping to drive business higher behind the bench. So what happens if Walgreens not only continues its earnings growth trajectory, but actually beat Wall Street expectations next time?

07/01/2013 - 11:12am

CVS Caremark has released the “2013 State of States: Adherence Report,” which reviews how patients in all 50 states are, or are not, taking their medications as directed by their doctors.

This is important as medication nonadherence continues to be a significant issue within the U.S. healthcare system. To be more specific, medication nonadherence in the U.S. accounts for up to $290 billion in excess healthcare costs annually. Yes, billion.

06/24/2013 - 10:14am

Rite Aid reported its third consecutive profitable quarter Thursday, with profits of nearly $90 million, following the introduction of the largest expansion of its Wellness+ loyalty card program, dubbed Wellness65+, and days before the promotion of COO Ken Martindale to president of the company.

The 4,615-store drug chain has been on a roll lately, continuing to benefit from the switch from branded to generic drugs and the retention of last year's dispute between Walgreens and Express Scripts.

06/24/2013 - 10:11am

A recent KPMG survey found that almost half (40%) of retailers will be looking to invest in technology to help grow their respective businesses. And engaging the customer through social media and loyalty apps may become significant, as 37% of retailers expect customer retention is the key to growth while 35% suggested adding to their customer bases is key.

It further illustrates the fact that marketers need to take an omnichannel approach to engage today's consumers.

That significance within social media and loyalty apps is simple, really. Marketers can't expect to generate a trip if they're not effectively reaching the consumer with their marketing messages. After all that's the underlying premise of omnichannel retailing — reaching the consumer with a shopping solution wherever, whenever and however she wants that solution, and then personalizing that solution with the help of big data analytics.

06/24/2013 - 9:41am

A new study by IMS Institute for Healthcare Informatics found that the most wasteful healthcare spending stems from poor adherence to medications and that more responsible use of medications could save the U.S. healthcare system more than $200 billion a year.

The study is notable as it further illustrates the importance of medication adherence and, perhaps more significantly, touts the role that pharmacists can play in helping their patients live healthier lives.

06/17/2013 - 1:26pm

Kmart is distancing itself from a parody of its viral "Ship My Pants" ad on YouTube that many are saying goes too far, crossing the line from edgy to racist.

06/17/2013 - 12:36pm

Amazon has announced that it will offer a free, 90-day trial of a new same-day delivery service to customers in the Los Angeles area that includes fresh food. The service, Prime Fresh, is being offered to members of Amazon Prime members, and after 90 days, the company will offer to let them upgrade to Prime Fresh on a permanent basis, for $299 per year, from the current Amazon Prime price of $79 per year. The company tested the program for six years in Seattle and plans to expand it to San Francisco later this year.

As Amazon director and category for U.S. health and beauty told DSN in a profile of the company back in May, Wall Street didn't like the SuperSaver shipping program, and the company spent a net $2.9 billion on shopping in 2012, a 17% increase from the year before, according to its 2012 annual report. But according to one report, Prime actually is quite profitable, and members are among the online retailer's best customers.

06/17/2013 - 11:59am

A new report by Accenture ACN states that the number of U.S. retail-based health clinics will double and drive $800 in annual cost savings by 2015.

Well, it's not just DSN saying it anymore. The massive ramp up is happening and, according to Accenture, the number of retail clinics is expected to increase 20% to 25% per year between now and 2015 and double from 1,418 to 2,868 clinics in that time period.