Year-end sees increased FSA traffic at drugstore.com

BELLEVUE, Wash. Drugstore.com on Monday announced that traffic to its online Flexible Spending Account Store is increasing significantly as the end of the year approaches.

“Internet retail is uniquely suited to service FSA Account holders because our online store can carry a much wider selection of eligible items compared to brick-and-mortar stores that are limited by shelf space,” stated David Lonczak, vice president and chief marketing officer, drugstore.com. “Our customers also appreciate the fact that we do the FSA accounting for them, making reimbursements or FSA debit cards a snap as they shop on our site throughout the year or right now when they need to use their FSA dollars or lose them.”

According to drugstore.com, there are an estimated 24 million pre-tax healthcare Flexible Spending Accounts in the United States. Any money left in FSAs at the end of the plan year can’t be rolled over or refunded. So for many FSA account holders it’s “use it or lose it” time.

To promote end-of-year FSA blowouts, this year drugstore.com created bundled recommendations of FSA-eligible items that range in cost from $50 to $75, including:

  • general first aid supplies
  • athlete/outdoorsman supplies
  • baby care essentials
  • suggestions for “Dr. Mom”
  • and medicine cabinet basics

Drugstore.com’s list of most-bought FSA-eligible items include, in ranked order, Prilosec OTC, Clearblue Easy Fertility Monitor Test Sticks, ibuprofen. 200 mg, Band-Aid Sheer, Sheer Adhesive Bandages and Sight Savers Pre-Moistened Lens Cleaning Tissues.

Drugstore.com makes it easier for consumers looking to empty their FSA accounts before year’s end by putting more than 3,000 FSA-approved items in one location online. Drugstore.com also provides FSA-only receipts through the web store that customers may choose to print out at any time of the year to turn in for reimbursement.

The online retailer has also set up a payment program that debits an FSA debit card for FSA eligible purchases and prompts for a second form of payment if a non-FSA eligible item is added to the virtual shopping basket.

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