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DEERFIELD, Ill. — Walgreens is making online shopping more convenient for its customers with its new Web pickup service.
The drug store chain said Monday it has rolled out the service to more than 300 stores in the Chicago market. The service allows customers to shop online at Walgreens.com's Web Pickup, build a cart of any size and dollar amount, then pick up their orders at a Walgreens store in less than one hour. The full market rollout of Web pickup, which will include more than 480 Walgreens locations, is expected to be completed by August.
Walgreens president of e-commerce Sona Chawla said that the company also eventually will implement curbside delivery, where stores offering the service will have designated parking spots for Web pickup customers. A $20 minimum order will be required for curbside delivery.
“Our customers value choice, control and convenience, and Web pickup brings all of these together to cater to on-the-go shoppers,” Chawla said. “We’ve developed many innovative ways to engage our growing numbers of online shoppers and to make Walgreens.com a great shopping experience. By adding the convenience of in-store pickup — and soon curbside delivery — we’re making shopping easier than ever before.”
Chawla added that traffic to Walgreens.com has grown 50% over the last two years.