Everybody's got questions. Walgreens has answers. With topics covering everything from cold and flu to women's health, Walgreens has coupled comprehensive health information into a pocket-size pamphlet packed with coupons.
"Information is a place where we can play a critical role in terms of [a] solution set," noted Robert Tompkins, Walgreens GMM health and wellness, front-end services and general merchandise in an interview with DSN last year. "With our store footprint [and] our multichannel platform, we know that customers and patients are looking for healthcare information both from a prevention and treatment standpoint. [And] we think with our 100-year-plus history with our trusted pharmacists, we actually can be a great force for that."
Beyond an endcap of informational brochures headed into the pharmacy space, as seen here, Walgreens offers a deeper health information dive at Walgreens.com. "And at the end of the continuum, we have our trusted pharmacists; in many of our Well Experience [stores], our health guides; and even in 700-plus stores, our Take Care nurse practitioners" Tompkins added. "We offer a full spectrum of healthcare information from the simple to the complex in ways that do really allow [the customer], in a convenient way, to get information where, how and when she wants it."