Walgreens adds Pill Reminder, Transfer by Scan features to mobile app

Builds on text message reminder, Refill by Scan functionalities

DEERFIELD, Ill. — Walgreens is bringing its pharmacy to the palms of customers' hands by introducing new mobile features that aim to improve the management of prescription needs and medication adherence.

The latest mobile features include:

  • Pill Reminder, which allows iPhone mobile app users to track medication schedules and receive alerts through nine different reminder options, which can be set up by scanning a prescription barcode and selecting alert preferences. Users also can add multiple prescriptions, vitamins and other supplements to a single reminder notification; and

  • Transfer by Scan, which enables Walgreens mobile app users on iPhone and Android devices to transfer a prescription from another pharmacy to Walgreens by taking a picture of their prescription bottle and providing their name, date of birth and phone number, then sending to Walgreens with one click.

The new features build on Walgreens' already-robust mobile app. In October 2011, the drug store chain launched a text messaging refill reminder functionality that allows patients to complete prescription orders. The company also launched Refill by Scan, which enables mobile users to order refills simply by scanning the barcode on a prescription bottle.

“Mobile is an important channel for us and brings great opportunities for technology innovation and providing pharmacy features to millions of our mobile customers,” Walgreens president of e-commerce Sona Chawla said. “We’ve extended the convenience of Walgreens pharmacy through a number of intuitive, easy-to-use tools that can be very effective in helping patients better manage and improve their overall health.”

In related news, Walgreens also said it has added a new and enhanced feature to its app for shutterbugs called QuickPrints, which allows mobile customers to order prints directly from an iPhone or Android device without logging in. Photo pickup is available in as little as an hour at any Walgreens, the company said.

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