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MAPLE GROVE, Minn. — Upsher-Smith Labs has been named a 2012 winner of the Healthcare Distribution Management Association DIANA Awards. The Distribution Industry Awards for Notable Achievements in Healthcare, known more familiarly as the DIANAs, are awarded each year by HDMA to leading pharmaceutical and consumer product manufacturers.
This year, HDMA gave out 10 DIANA Awards at its 2012 Business and Leadership Conference at a June 11 awards ceremony in San Antonio. Upsher-Smith walked away with two of them — one for "Best Overall Branded Pharmaceutical Product Manufacturer with Sales to Healthcare Distributors of Less Than $300 Million" (third consecutive year) and another for the "Best Consumer Product Manufacturer with Sales to Healthcare Distributors of More Than $10 Million." It marked the third consecutive time Upsher-Smith has won the top spot in the Branded Pharmaceutical Manufacturer, and the second time overall it has notched victory in HDMA's top Consumer Product Manufacturer category.
"Upsher-Smith strives to consistently deliver excellent service to our customers," said Scott Hussey, Upsher-Smith VP sales. "Receiving this honor for three consecutive years is valuable affirmation from the distributors of our commitment to consistently meet or exceed their manufacturer expectations. These awards speak volumes to us because of the importance we place on customer relationships."
Now in its 50th year, the DIANA winners are chosen by HDMA distributor members based on several criteria including: knowledgeable salespeople, high-level customer service, demonstrated flexibility and creativity in marketing, and incorporation of new technologies to ensure product safety and security.
"Upsher-Smith would like to thank the HDMA members for selecting us for these DIANA awards because they acknowledge our unwavering commitment to excellence in all that we deliver to our supply chain partners," said Tom Burke, COO, Upsher-Smith. "These awards are further testimony to the advancement we are making to achieving our vision to grow our pharmaceutical and non-prescription product businesses. We have immensely talented and dedicated employees and this is further validation of their consistent efforts to serve the needs of our distributors."