NEW YORK Soft Solutions, a leading provider of web-based retail merchandise management and decision support software, announced the selection and deployment of CA’s XOsoft WANSync recovery management solution to replicate its business-critical data in multiple locations and hot sites.
France-based Soft Solutions provides uninterrupted service to over 100,000 users at multi-regional retailers regardless of time zones, as its clients—including Carrefour and CVS—are located in Europe and North America and its development work is done in Beirut, Lebanon. Since each client’s application is adapted from the standard to fit its business context, the company stated, Soft Solutions engineers must keep over 20 terabytes of critical client documentation.
“Our merchandising solutions are critical to our clients’ day-to-day operations and profitability,” stated Mounir Rahmeh, managing director of Soft Solutions. “To minimize disruption, we need to ensure that any issues are dealt with quickly and that our support services are continuously available. CA’s Recovery Management solution has provided us with the peace of mind that our applications can be recovered quickly and comprehensively, enabling our clients to keep pace with the dynamic regional and global retail sectors,” he added.
Using CA XOsoft WANSync, Soft Solutions is able to replicate all its critical data—including application source code—to a secure subsidiary office in the local area as well as a hot site in Lille, France and another replica laboratory in Cyprus. With ensured integrity of the replicated data and reduced business risk from minimizing outages, Soft Solutions can provide better global customer support and increased business productivity both at its information technology locations and at customer sites.